Our goal is to become an extension of your company, so your customers have a seamless interaction whether they are speaking with our agents or yours. We are accountable to our employees and clients, we have integrity and can be trusted, we are compassionate and care about our people and our community, and we will treat everyone with respect. We are a nearshore contact center partner that helps companies elevate their customer service and provide an outstanding customer experience, with our call centers in Mexico. We are experts in outsourcing customer support, recruiting, training, managing, and reporting, and our team in our Tijuana call center can provide the nearshore support you need to grow and succeed.. After listening to our goals and objectives, they transformed our vision into a fully functioning outsourced customer service division that answers and helps nearly 90% of our inbound client support calls. Baja Call Center is a professional organization with over 800 employees in the US and Mexico providing services to over 25 US-based organizations. As a nearshore call center in Tijuana, Mexico, we offer a unique blend of US management techniques combined with affordable, professional, and reliable call center services in Mexico. At Baja Call Center, we believe that our success comes with our clients’ success.
San Diego, United States
Founded in 2014
251-500 Employees
Medium-Sized
Working industry
Business Services
Type of company
Service provider
Ownership structure
Privately Held
Locations
2 Locations
Number of services
1 Service
Specialised areas
Inbound and outbound phone support, chat, ticket and email support., Back office support, data entry, transcription, Phone sales, order taking, appointment setting, Cloud Based Dialer, Autodialing, PBX and Voip Termination rates., Call center seat leasing, Outsourcing/Offshoring
Baja Call Center Inc. offers a wide range of products and services
Service
Services – BajaCallCenter
Go to product >
An estimation about the ESG values based on digital data and signals. Important: The ESG scores are only based on information about the country, not the actual company itself
Country:
United States
Overall risk estimation:
Low
The ESG Data of countries are based on public sources
Environment
D
Grade (A-E)
View details
Social
A
Grade (A-E)
View details
Governance
A
Grade (A-E)
View details
Baja Call Center Inc. operates in 2 countries around the world
Get an overview of the locations of Baja Call Center Inc.
Location
Country
State
City
Headquarter
United States
California
San Diego
Siqueiros
Mexico
Baja California
Tijuana
Some frequent questions that have been asked about Baja Call Center Inc.
Where is Baja Call Center Inc. located?
The company headquarter of Baja Call Center Inc. is located in San Diego, California, United States. Baja Call Center Inc. has subsidiaries in Mexico
How many employees does Baja Call Center Inc. approximately have?
As of the latest available information Baja Call Center Inc. has around 251-500 employees worldwide.
When was Baja Call Center Inc. founded?
Baja Call Center Inc. was founded in 2014
In which industries does Baja Call Center Inc. mainly work?
The company Baja Call Center Inc. has it's main focus in the industries of Business Services
What is the current company status of Baja Call Center Inc.?
Based on the founding year and the amount of employees the company Baja Call Center Inc. seems to be a Medium-Sized at the current state. Note that over time that status can change
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