Fastercom

Use case

Streamlining Home Nursing with FasterCare: A Success Story

Health, Hospitals, Home nurse

FasterCare is a software solution designed to optimize appointment scheduling and route planning for home healthcare providers. Natalie Le Scouarnec, a home nurse in Montreal, has utilized FasterCare for over five years to manage her daily visits to approximately 30 patients. Before adopting FasterCare, Natalie faced challenges with outdated tools that hindered efficient route planning, limiting her business's growth. Her objectives in transitioning to FasterCare included simplifying appointment scheduling, managing a patient database exceeding 6,000 individuals, optimizing routes, and increasing weekly appointment numbers. The implementation process involved Fastercom's team analyzing her company's specific needs, providing a tailored demonstration, and adhering to agreed timelines. Natalie found the user-friendly software easy to learn, which facilitated a smooth transition. Within weeks, FasterCare significantly impacted her operations by enabling quick patient data entry, offering optimized appointment scheduling within seconds, and increasing the number of appointments. Notably, it reduced time spent on route planning from three hours to an automated process, allowing Natalie to focus more on patient care and enhance productivity. Natalie chose to rent the software, viewing it as a long-term partnership that allows for customization and ongoing support without additional costs for updates or customer service. She highly recommends FasterCare to colleagues, emphasizing its ability to accommodate specific constraints, ensure weekly appointment fulfillment, and the responsive, human-centered support from the Fastercom team. In summary, FasterCare has streamlined Natalie's appointment scheduling and route optimization, leading to increased efficiency, productivity, and business growth in her home nursing practice.