Intelligent customer service is a form of customer service that uses artificial intelligence (AI) to provide customers with personalized, automated service and support. It utilizes advanced technologies, such as natural language processing, machine learning, and cognitive computing, to provide customers with more efficient, accurate, and timely service. Intelligent customer service systems can provide customers with a more personalized and efficient experience by quickly understanding the customers’ needs, accurately interpreting their requests, and delivering the most relevant answers to their questions or comments.