Predictive Customer Service
Predictive Customer Service

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Products and services for "Predictive Customer Service"

Image for Predictive Analytics & AI For Customer Service - Salesforce AU & NZ
Product

Verified

Predictive Analytics & AI For Customer Service - Salesforce AU & NZ

By predicting outcomes and automating tasks, Salesforce Einstein for customer service will have your team delivering a customer service experience in no time; efficiently reducing the time it takes to resolve cases. With artificial intelligence (A.I.) and machine learning working along seamlessly with the world's #1 CRM, your company can anticipate the best next steps armed with the right answers. And as Einstein gets smarter, watch your CSAT grow.

by Salesforce

Image for Artificial Intelligence and Predictive Solutions for Customer Service - Salesforce
Product

Verified

Artificial Intelligence and Predictive Solutions for Customer Service - Salesforce

By predicting outcomes and automating tasks, Salesforce Einstein for customer service will have your team delivering a customer service experience in no time; efficiently reducing the time it takes to resolve cases. With artificial intelligence (A.I.) and machine learning working along seamlessly with the world's #1 CRM, your company can anticipate the best next steps armed with the right answers. And as Einstein gets smarter, watch your CSAT grow.

by Salesforce

7 companies for "Predictive Customer Service"

One Two One Advisor Sdn. Bhd.'s Logo

Petaling Jaya, Malaysia

11-50 Employees

2010

We deliver cost effective solutions that empower Financial, Insurance and Takaful providers with robust, innovative technology solutions enabling generation of quality leads, secure sales, building customer loyalty in a professional and regulatory compliant manner. We strive to provide our client the best quality of service.

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Featured

Product
Image for 
	Building Predictive Analytics Models (PAM) for Banking, Insurance & Takaful | 121Advisor

Building Predictive Analytics Models (PAM) for Banking, Insurance & Takaful | 121Advisor

... Building Predictive Analytics Models (PAM) for Banking, Insurance & Takaful. 121Advisor solutions focus on predictive marketing & sales, customer service, new business underwriting, personalization and claims management. ...

Salesforce's Logo

San Francisco, United States

10001+ Employees

1999

Entdecken Sie, wie Sie sich mithilfe von vertrauenswürdiger KI mit Ihren Kund:innen auf ganz neue Weise vernetzen können.

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Featured

Product
Image for Predictive Analytics & AI For Customer Service

Predictive Analytics & AI For Customer Service

... Predictive Analytics & AI For Customer Service - Salesforce AU & ...

Promero's Logo

Pompano Beach, United States

11-50 Employees

2001

Professional sales and service for Call Center Software, Workforce Management, Speech Analytics, Security Audits & Security Operations as a Service. There is a dramatic increase in ransomware attacks. We receive notices that 10-15 organizations each day are getting attacked with ransomware, data exploits, malware and more. Healthcare, financial institutions, education, retail, manufacturing organizations of all sizes are targeted. Promero partnered with leading security experts such as AT&T Cybersecurity, Secureworks, VMWare, SentinelOne, AlertLogic and Control Case to pool together a comprehensive portfolio of cyber experts in their own fields to provide a Security Operations Center as a Service and compliance audits such as HIPAA, PCI, DFARS, SOC2 and more. This collaboration is bundled as a 24/7 security monitoring service that is available to organizations at a fraction of the cost to procure cyber tools and resource internal security staff. Promero services cost less than than one full time employee. Do you have a need for any of these services at your company? View Promero Managed Detection & Response Contact Us.

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Featured

Product
Image for Workforce Management Software - CRM - Collections - Integrations | Promero

Workforce Management Software - CRM - Collections - Integrations | Promero

... Omni Channel Customer Service Predictive Dialing & Telemarketing Collections & Compliance HIPAA & PCI Certification CRM Integrations Workforce Management Integrations Dear Visitors Promero is an authorized reseller and service provide for the workforce management platforms from Aspect, ...

Oracle Cloud's Logo

Temecula, United States

1-10 Employees

2018

Oracle is developing market-leading generative AI services for organizations worldwide. These services will span applications to infrastructure and aim to provide the highest levels of security, performance, and value in the industry. Explore product demos, networking lounges, the Oracle TV studio, and more to discover all that’s possible with Oracle. Germany’s largest bank is upgrading thousands of Oracle databases as the sector grapples with managing costs, huge data volumes, and expanding reporting requirements. Forrester recognized Oracle for offering “one of the market's most complete CPQ capabilities that addresses the core and extended use cases.”.

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Featured

Service
Image for Digital-First Customer Service Product Tour | Oracle United Arab Emirates

Digital-First Customer Service Product Tour | Oracle United Arab Emirates

... Take the Oracle Digital-First Customer Service product tour to see how you can quickly respond to shifts in business and customer demand with proactive, convenient, and predictive customer service. ...

Nanigans's Logo

Boston, United States

51-100 Employees

2010

The first platform purpose-built for unified customer experience management (Unified-CXM) and trusted by the enterprise. “Start unifying your research, social, marketing and customer service on one platform. Enable every team with one view of your customer. So every customer can hear one voice of your brand."— Ragy Thomas, founder and CEO, Sprinklr. Sprinklr Insights is how leading brands become customer-centric — by turning customer data into actionable insights and new business opportunities at scale.

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Product
Image for Customer support on messaging platforms | Sprinklr

Customer support on messaging platforms | Sprinklr

... Use SMS to provide predictive customer service that’s also ...

Azumo's Logo

San Francisco, United States

101-250 Employees

2016

Azumo was born in January 2016 with a vision for helping companies of all sizes build intelligent applications. Our experience told us that companies would need to adopt modern technologies to compete in a rapidly digitizing world. But the reality is that most businesses could not innovate and modernize affordably. There just aren't enough good, well trained software development teams out there. And offshoring to Eastern Europe and South Asia made a wreck of communication and consistency.

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Service
Image for AI Solutions by Azumo

AI Solutions by Azumo

... Some examples of AI solutions include chatbots for customer service, predictive analytics for financial forecasting, computer vision systems for quality control, and natural language processing applications for information retrieval. By building a custom AI solution for your business, you ...

Voziq LLC's Logo

11-50 Employees

2014

Enterprise AI platform to centralize customer retention ops. AI to spot at-risk customers and retain them proactively. AI to predict and manage NPS risks for every customers. VOZIQ offers a unique, AI-enabled approach to maximizing customer lifetime value. All the necessary skills and resources at one place to help you achieve retention breakthrough.

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Image for Predictive NPS Management - VOZIQ AI

Predictive NPS Management - VOZIQ AI

... Predictive NPS for Customer Service ...

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„Predictive Customer Service“

Predictive Customer Service is a type of customer service approach that uses predictive analytics and machine learning to anticipate customer needs, identify possible issues and proactively provide solutions before customers even ask. It is designed to improve customer experience, reduce customer effort and enhance customer satisfaction. By using predictive analytics, businesses can gain insights into customer behavior, preferences and needs to create more personalized customer service experiences.