Alert Cascade

A decade on, we are defined by the strength and longevity of our customer relationships, and our success is still measured by their satisfaction. Having worked for competitors and seen how inadequate US products were for the UK market, we knew we could channel our on-the-ground experience of managing real incidents into something with genuine benefit, designed for everyday use. Not just a product but a reliable service delivered with real integrity and honesty. Something that goes beyond the software to offer expert advice, so customers always felt supported and valued, knowing that their staff, organisation and reputation rested in the safest hands. We poured decades of knowledge and first-hand experience into product development to produce an authentically resilient and agile system: a modern platform with a wide range of flexible and affordable solutions and a top-notch support service that would bring value, safety and reassurance to our customers. The Information Commissioner’s Office (ICO) is the UK’s independent authority responsible for upholding information rights as the regulator for data protection laws, promoting openness by public bodies and data privacy for individuals. The Financial Services Qualification System (FSQS) is a community of financial institutions including banks, building societies and investment services, collaborating to agree a single standard for supplier information and risk management. Because of our extensive work with NHS organisations, we use this toolkit to provide assurance that Alert Cascade is practicing good data security and that personal information is handled correctly.