Method Continuum

In this spirit, we provide a strategic approach to develop an engaged agile team that embraces change and fosters a culture of self-sustaining continual improvement. Inventions, product and process innovations, and discoveries are made everywhere we look. Companies with old or outdated technologies have been replaced by companies having new and innovative process and product technologies. Successful companies pursue perfection and deliver excellence – a zero tolerance threshold for waste, inefficiency, and lost opportunities – to drive continual improvement in their processes. These companies recognize that the systematic execution of their processes is the key to their success. Unfortunately, the downfall of most initiatives is the failure to execute. How many times have you purchased a product only to find that a better or new and improved version was just released? Every person, activity, product, service, process, system, or method represent an opportunity for continuous improvement.

On top of a relentless focus on customer value. Accelerate the flow of valuable work delivered to your customers. Soft skills like creativity, empathy and emotional intelligence determine the quality of products and services. It needs teams, passion, initiative, and original thinking to differentiate and continuously deliver value to your customers. We help you achieve sustainable performance for complex product development, continuous innovation, resilient organisations. It is a mix of process control and facilitation, to help people stay fresh, sharp and focussed. We offer tailored leadership and team training to help you develop the mentality for innovation and aligning teams. Coaches deliver crucial contributions to culture, organisation, process and technologies needed, by helping individuals perform as high-performing teams.

How to lead your business so it becomes more productive and profitable growth through continuous improvement. Going deep under the hood of your business, taking a leadership team through a comprehensive assessment exploring aspects of leadership, strategic planning, team and people development, continuous improvement and customer experience.

Modern organizations rely on processes and procedures to ensure quality and productivity. We believe that by enabling team members to take responsibility for finding solutions to achieve the desired outcome, we can foster a culture of innovation . The team members that know most of your product or service are the furthest away from the customer.

We provide a wide range of Continuous Improvement supports specifically for businesses in the Hospitality and Tourism Sector. We provide you with guidance on how these. More timely and consistent delivery of personalised service. This highly interactive & practical workshop is the first step to embedding a culture of “Continuous Improvement” in the DNA of your business. Our approach is to use your best available data to provide an opinion on your labour models flexibility in each department by month and by day of the week. We will help you establish baseline productivity metrics that can be used to help HOD’s schedule their labour more effectively and to monitor productivity variances on a daily basis to eliminate the risk of an overuse of labour relative to volume at the end of the month. This is a process observation study conducted by observing one team-member from the start of their shift to the end of the shift and logging all the activities they perform, how often they are repeated and how long they take. We categorise these activities as ′′productive′′ (value-adding) or an ′′opportunity′′ for improvement (potentially non-value-adding).

Continual improvement is a timeless body of management knowledge that has coalesced and refined over the last century and it continues to evolve to this day. It will take them, in just a few years, from inefficient providers of poor quality services and products, to star performers capable of commanding their staff’s loyalty and delighting customers.