Customer Management Resourcing Group (CMR)

CMR Group was founded in 2014 by Paul Carter, who’s vision was to create an International talent management consultancy that purely focused on the dynamic & everchanging Customer Experience industry. Paul wanted to build a recognised brand that was not only known for professional recruitment services but also a brand that people confided in when wanting to learn from industry experts. Today, CMR are proud to work with some of the world’s leading advocates of Customer Experience, providing bespoke recruitment services to some of the most ambitious and innovative organisations on the planet, ranging from large, blue-chip organisations to fast-growing start-ups and SME’s. Whether you’re a mid-executive level professional looking for your next permanent or interim contract role, or an organisation seeking to bolster your contact centre or Customer experience division with the right talent, CMR is on-hand to provide the right service for you! Customer management is defined as the process of managing the relationship between an organisation, its people and its customers over time.