Eye Square

We are leaders in information and data security and have recently been recognised as the 2020 Winners of the Best Practice Information Security Benchmark Award. Our focus is to always provide quality service and best practice for online research and our belief is that transparency of our operations is paramount to our clients and those who may consider us. Our comprehensive suite of services is backed by our proprietary research platforms and delivered by our highly experienced team. We can deliver all projects using our customisable in-house systems and adaptive expert team. Move beyond traditional surveys and experience our industry-leading platforms. Built by researchers for researchers, we know how to support you to get the most from your online groups. Work with experts that understand and care about data privacy and security as much as you do.

Our services deliver excellent value, and we constantly ‘go the extra mile’ for our clients, being flexible around their needs. As a result, we are regularly invited to work with existing clients again. We are also signatories to the MRS Net Zero Pledge, which calls for research organisations and teams to be Net Zero by 2026. We’re a Company Partner of the Market Research Society, and our services are accredited by the British Standards Institution, the national standards body of the United Kingdom, for the ISO9001 quality standard.

We are ISO (International Organization for Standardization) Certified in Environmental Management System (14001: 2004), Occupational Health & Safety (18001: 2007), and Quality Management Systems (9001: 2008) as well as ASCB (E) (Accreditation Services for Certifying Bodies Europe) certified. Our services include qualitative and quantitative market research, CAT, CAWI, and CAPT surveys, and feasibility studies. We are Dubai’s leading market research and management consultancy with an impressively diverse clientele of the UAE’s real estate, retail, oil & gas, and fitness giants. We are Dubai’s leading market research agency with expertise in data collection, surveys, and feasibility studies. We are very satisfied with the survey done and the data that was collected. To deliver our clients superior service and the utmost standards of professionalism and integrity, thereby achieving market dominance in marketing research and associated applications. Get valuable business insights with Dubai’s leading market research and management consultancy. Since it’s people that make or break your business, all of our services aim to connect your brand better to real life by helping you understand people and their ever-evolving needs.

We deliver robust insights from both patient and physician respondents via online questionnaires, tele-depth interviews, or a combination of the two methodologies, in the US and EU5. We are audited annually by PwC, and are proud to hold the ISO 27001 certification, evidencing our commitment to stringent information security. Our ISO-certified (ISO 20252:2019) proprietary provider panel of triple-verified healthcare professionals is the world’s largest. We combine industry-leading technologies including Imperium’s RelevantID, and Google’s reCAPTCHA, with our own proprietary innovations, to ensure high participant quality. We offer full coverage programming and data processing. Our team of experts is dedicated to ensuring accessibility, flexibility, and quality at every stage. We stack, weight, restructure, and deliver secure data exports directly to your inbox, or support you to handle your own data exports. Fast incentive payment, offering multiple options that the respondent can manage themselves in their M3 Wallet, driving highly responsive and engaged panelists.

Fully committed to excellence, EurekaFacts is certified with the highest standards in quality for a research organization – ISO 20252. Innovative methods and the latest technologies, like AI & advanced analytics, to pinpoint the insights and data you need. Consistent with this commitment to quality, EurekaFacts is compliant with the Carnegie Mellon Capability Maturity Model Integration at CMMI level 3.

We are there every step of the way and adapt our solutions to suit your changing business needs. We are ISO 9001:2015 certified, members of the Mystery Shopping Provider Association Europe and a Retail Excellence Ireland Strategic Partner. Audit your standards, policies, procedures, training, management and regulatory compliance using our state-of-the-art auditing software and our experienced base of trained auditors nationwide. We have a formidable track record, spanning over 27 years, in delivering tailored research projects to our clients in every industry. Our team are experts in delivering bespoke research solutions and have over 100 years' combined experience in our field.