Shelf

Shelf combines GenAI with a modern SaaS infrastructure to keep your organization’s knowledge accurate, up-to-date, and trusted so that agents and customers get better answers everywhere. Shelf offers organizations a secure way to incorporate LLMs to scale their knowledge, boost agent performance, and improve customer satisfaction. Since launching, Shelf has achieved its goal of offering a Knowledge Automation solution that users truly love. Shelf now serves hundreds of customers internationally, including rapid-growth tech and consumer brands like HelloFresh, John Deere, DSW, Herbalife, Glovo, and more. At Shelf, we take pride in providing our users with the absolute best experience by connecting them with the most intelligent AI-driven knowledge management platform on the market. Shelf combines Generative AI with a modern SaaS infrastructure to keep your organization’s knowledge accurate, up-to-date, and trusted so that agents and customers get better answers everywhere. Shelf’s technology enables organizations to optimize knowledge from any source, assess the content’s quality, and deliver the right answers to agents, chatbots, and customers. With Shelf your organization’s knowledge becomes an infrastructure that uses Generative AI to deliver scalable, consistent answers to any source.