Tactis

The Tactis Human-Centered Customer Experience (HCCX) platform is built on the belief that customer service should revolve around customers, not technology solutions or department silos. Tactis is a strategic customer experience agency specializing in the integration of all aspects of customer experience, from customer experience strategy – enabled through user-centric digital products and advanced contact center services – to the employment of emergent artificial intelligence-based technologies. We are so pleased with your support, work, recommendations, responsiveness, and close working relationship.“. Through strategic customer experience planning, optimization, and operations, our mission is to build and operate transformative and award-winning user touchpoints for our federal and commercial clients. Our agency offers a comprehensive suite of solutions, including strategy, technology enablement, AI technologies, contact center operations, and marketing. A long and varied history of Public Sector Enterprise partnerships perfectly positions Tactis to understand the intricacies of GSA schedules, compliance, and accountability when working with government entities. With our headquarters in DC, our team of industry experts are spread across the nation, from the East Coast to California, and all the way to Hawaii. As the world evolves, so do its technology, practices, and people.