VoiceWeb

Voiceweb enelaitm platform utilizes artificial intelligence (AI), Machine Learning and Natural Language Understanding (NLU) to complete the users’ requests, answer their questions or to suggest the best responses to your agents. Voiceweb consultants (and our local partners) work closely with Enterprise client teams -often coming to be thought of more as internal employees rather than external specialists- in order to truly understand each Enterprise's specific business environment and culture, facilitate the free flow of information and ideas, and ultimately deliver a high-quality digital solution that fully meets and exceeds all expectations. Voiceweb consultants (and our local partners) work closely with Enterprise client teams -often coming to be thought of more as internal employees rather than external specialists- in order to deliver a high-quality digital solution that fully meets and exceeds all expectations. Enelaitm Studio is a No-Code conversation design and collaboration tool packed with features from Voiceweb’s 20+ years of hands-on implementation expertise in developing complex Customer Service projects. Enelaitm Studio offers much more than a typical “bot builder” application allowing designers to easily create any Conversational AI, Voice or Chat-based scenario that may even include complex rules, logic, backend integrations, and more…. Easy integration to the existing infrastructure Enelaitm platform provides pre-built integrations with popular Enterprise software while its versatile architecture allows for almost plug-and-play integration with pre-existing software applications in an Enterprise Contact Center. Meeting Enterprise security and data privacy standards Voiceweb products meet all information security, compliance and payment standards requirements -such as PCI/DSS and GDPR- and have been installed in numerous banks and mobile operators for purchases and financial transactions, after audit and approval from the local Regulators in each country. Enelaitm Studio is a No-Code conversation design and collaboration tool enabling designers to easily create any Conversational AI, Voice or Chat-based scenario that may even include complex rules, logic, integrations to backend applications, and more.