BestMark

Partnering with BestMark gives you access to one of the largest and most skilled forces of field representatives in the industry. BestMark is one of only a handful of companies licensed to perform mystery shops in the state of Nevada, where a private investigator’s license is required in order to conduct these types of assignments. At BestMark, we’re more than mystery shoppers; we’re your strategic partners in aligning your operations with the demands of modern consumers. With BestMark, empower your leadership with data-driven insights. BestMark helps businesses large and small improve employee and customer experiences — and their reputations — to drive repeat business, loyalty and increased sales while turning customers into champions of their brands. As one of the nation’s first and largest mystery shopping service providers, BestMark has made significant contributions to legitimizing mystery shopping as powerful research. We pride ourselves on continually leading and changing the landscape of our industry with proven and innovative mystery shopping, intercept interviewing, compliance auditing, customer satisfaction surveys and panel/focus group services. We also continue to be an innovative force in shaping the landscape of the industry as it exists today.