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Brightmetrics™

Brightmetrics - Unified Communications & Contact Center Analytics

Who is Brightmetrics™?

At Brightmetrics, we don't just crunch numbers; we decode the essence of customer engagement. Brightmetrics is your gateway to a world of insights that amplify efficiency and sharpen your focus on customer engagement operations. Brightmetrics Turns Mitel Phone Data Into Improved Patient Experience. With over a decade of experience, they joined forces to create Brightmetrics, assembling a team of industry veterans brimming with customer engagement and communication know-how. Collaborating with various stakeholders across organizations, we empower our clients to deliver extraordinary service and unforgettable experiences that leave a lasting impression. Consistently deliver the service and support your customers expect from your call center. Use our templates or create customized dashboards and reports, all easily built in minutes. It is an easy-to-use app that provides excellent customer service and tools for management.

This company is:

Manufacturer

Petaluma, United States

11-50 Employees

Founding year: 2010



Products & services of Brightmetrics™

Product Services - Brightmetrics image
Service

Verified

Services - Brightmetrics

User Friendly | Easy to Translate | Detailed Documentation | Easy Setup | Growing Your Business | Donec placerat nisi nec dolor laoreet fringilla | Our Process | Personal Branding | User Testing | Market Research | Business Consultant | Business Owner | Contact Us

Product Product News - Features and Enhancements - Brightmetrics image
Product

Verified

Product News - Features and Enhancements - Brightmetrics

Check out the latest features and enhancements from our releases!

Product Webinar Signup image
Product

Verified

Webinar Signup

Brightmetrics for Configuring & Troubleshooting On the Mitel MiVoice Connect | Wednesday, March 13, 2019 1:30 PM - 2:30 PM EDT | Wednesday, March 13, 2019 1:30 PM - 2:30 PM EDT

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Keywords

Mitel
ShoreTel
VoIP
Contact Center
Customer Service
Business Intelligence
Reporting
Metrics
Data Visualization
Technology
Cloud Communication
Customer Experience
Data Analytics
Genesys
Call Center
Data
Dashboards
Performance
Customer Satisfaction
Omnichannel
CCaaS
SaaS
Customer Support
Employee Engagement
Productivity
Real Time
Employee Experience
Management
CX
Information Technology & Services

Industries

Information Technology

Contact of Brightmetrics™

City: Petaluma

State: California

Country: United States



Frequently asked questions (FAQ) about Brightmetrics™

The company Brightmetrics™ is located in Petaluma, California, United States. It's worth noting that the company may has more corporate locations

As of the latest available information Brightmetrics™ has around 11-50 employees worldwide.

Brightmetrics™ was founded in 2010

The company Brightmetrics™ has it's main focus in the industries of Information Technology

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