We are a Contact Center software company focused on innovation. Collab provides access to the tools and resources required to help you achieve business results, fuel innovation and train your team. You can use our products whether on-premises (installed in your machines) or use a private or public cloud to free yourself from the maintenance and installation. CollabXperience is an annual two-day event, exclusive for partners and selected clients. The Collab team has given a spectacular response throughout the implementation and facilitated the adaptation when changing tools”. Founded in 2003 by a team with a solid experience in the contact center business, Collab anticipated a technological revolution that disrupted the contact center industry: 100% SIP based, without any PBX, for large-scale organizations. With this strategy and R&D capabilities, Collab has gained customers and partners all over the world in key areas of Telecommunications, Banking, Healthcare and Government. Today, with the advances in cloud computing and AI, our vision is more alive than ever.
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Why Customer Service matters in retail - Collab
Customer service is about appealing to and satisfying consumer wants and needs, developing personal relationships with customers.
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Webinar: Knowledge-as-a-Service: how to revolutionize CX with ready to use bots
Attend this webinar and meet the powerful Knowledge as a service tool to deliver self-service and ready-to-use bot solutions for customers.
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Webinar: How to supercharge your Customer Experience using the Collab & WDS ecosystem - Collab
In this webinar, we will present to you our new combined ecosystem and how it supercharges the customer experience.
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Case Study: Seguros Sura Argentina - Collab
Seguros Sura Argentina successfully transitioned to OneContact to improve operational efficiency and integrate self-service features.
Where is Collab located?
The company Collab is located in Lisbon, Lisbon, Portugal. It's worth noting that the company may has more corporate locations
How many employees does Collab approximately have?
As of the latest available information Collab has around 101-250 employees worldwide.
When was Collab founded?
Collab was founded in 2003
In which industries does Collab mainly work?
The company Collab has it's main focus in the industries of IT, Software and Services
What is the current company status of Collab?
Based on the founding year and the amount of employees the company Collab seems to be a Medium-Sized Company at the current state. Note that over time that status can change
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