Kommunicate

With Kommunicate we improved our CSAT score, resolution time, and first contact time by constantly analyzing the conversations and instantly acting upon them. Kommunicate helped Amiga solve the key problem of bringing conversational AI to parenting, through a simple, user friendly, and intuitive interface. With Kommunicate we were able to reduce 25% of the workload from our customer support agents. Having understood this massive shift in consumer behaviour, we at Kommunicate are building an all-in-one customer support solution that can help businesses stay in touch with their customers 24x7 across various channels and engage as and when customers demand. Built over a powerful, robust conversational AI system, this is a truly NO-CODE hybrid chat-bot platform like none other that lets businesses give their customers best of both AI and human-touch. Do stop by to see what amazing solutions we are working on or just even to say hello over a cup of coffee. Trusted globally by leading enterprises and growing startups. Optimize your support by integrating Zendesk and Kommunicate.