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Top Chatbot Companies

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60 companies for Chatbot

BotsCrew's Logo

BotsCrew

London, United Kingdom

11-50 Employees

2016

We provide amazing customer experience that will make people feel valued. BotsCrew was very proactive, communicative, and responsive in delivering top-notch services. We focus on the right things in an efficient way. They are deeply committed to achieving successful outcomes for their customers.”. They’re quite knowledgeable about this kind of product and its use cases.”. To deliver the best value and highest ROI we support and guide you through every step of chatbot development - from idea to post-launch support. Our chatbot expert will contact you within one business day to provide a free consultation and discuss your idea.

Core business

We create chatbots

... offers end-to-end chatbot development services since 2016. We ...

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BOTfriends's Logo

BOTfriends

Würzburg, Germany

11-50 Employees

-

Die BOTfriends X Plattform macht in zahlreichen Unternehmen aus den verschiedensten Branchen Künstliche Intelligenz & Service Automatisierung zugänglich. Mithilfe der BOTfriends X Plattform werden monatlich eine hohe Anzahl an Konversationen über die gut trainierten KI-Assistenten abgewickelt.

Product

Voice- und Chatbots, die Ihre User:innen wirklich verstehen

... Erfahren Sie, was mit Chatbots und Voicebots möglich ist und wie Sie sie ...

ChatbotForDummies.com's Logo

ChatbotForDummies.com

Puurs-Sint-Amands, Belgium

1-10 Employees

2017

At C4D in Flanders, we are a team of chatbot creators, dedicated to helping small and medium-sized businesses to connect better with their customers via a simple and convenient method. Meet the Psy of C4D, the learning brain of our chatbots, making them better every day. For over three years now, C4D has been creating bespoke chatbots for businesses in Flanders and beyond, ensuring that our clients can keep better contact with their customer base. Our aim is to deliver each chatbot within 5 weeks, so that you can start connecting with your customers as soon as possible. Sven is the financial brain behind C4D, the man who never sleeps and never gets tired.

Service

Chatbot services in Flanders

... us today to find out how you could get your chatbot within 7 weeks. ...

Super AI Engineer's Logo

Super AI Engineer

Thailand

11-50 Employees

2020

เป็นโครงการภายใต้ โครงการปัญญาประดิษฐ์/วิทยาการหุ่นยนต์สำหรับทุกคน Artificial Intelligence and Robotics for All มุ่งสร้างเสริมศักยภาพและพัฒนาทรัพยากรบุคคลที่จะมาเป็นนวัตกร, วิศวกร, นักวิจัย, และผู้ประกอบการวิสาหกิจเริ่มต้นด้านปัญญาประดิษฐ์ระดับสูง.

Product

Super AI Engineer Chatbot

... Super AI Engineer Chatbot ...

BotDistrikt's Logo

BotDistrikt

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1-10 Employees

2017

Your bot is live 24/7, and provides instant responses.

Core business

Automate with chatbots

... user experience-focused chatbot builder for startups and enterprises. ...

Zeals's Logo

Zeals

Tokyo, Japan

1-10 Employees

2014

Service

OMOTENASHI REVOLUTION with CHATBOT OMOTENASHI REVOLUTION with CHATBOT OMOTENASHI REVOLUTION with CHATBOT OMOTENASHI REVOLUTION with CHATBOT OMOTENASHI REVOLUTION with CHATBOT OMOTENASHI REVOLUTION with CHATBOT

... OMOTENASHI REVOLUTION with CHATBOT ...

Birdvision Consulting's Logo

Birdvision Consulting

Pune, India

11-50 Employees

2010

Promote and sell your products and services across multiple channels providing your customers a seamless shopping experience. This we feel is a self-defeating exercise; since the basic purpose of business is to create wealth rather than preserve it. Implement workflows that improve user experience leading to better outcomes. Showcase updated and accurate digital catalogs, and provide a seamless B2B ordering experience to your trade partners across multiple digital channels. Custom reward catalogues for physical/digital rewards with last mile delivery. Deliver engaging opinion polls, fun polls and political polls for your brand audience or ad hoc audience using WhatsApp, allow viewing results by audience and analyze responses using the results dashboard. Features such as shipping updates, gift tracking, last mile delivery, dedicated customer support. Build engagement for your campaigns with WhatsApp bots to achieve your goals.

Product

Workflows | WhatsApp Business API Solutions | WhatsApp Chatbots | Birdvision

... | WhatsApp Business API Solutions | WhatsApp Chatbots | ...

Стой и Гледай's Logo

Стой и Гледай

Burgas, Bulgaria

1-10 Employees

2016

We are a startup, which specializes in creating chatbots. We are a small team consisting of young and positive people with experience in software technologies, marketing and computer based user interactions. Our mission is to “build bridges between business and people”. Exclusively, we provide Viber chatbots and messenger chatbots for Magento, WordPress and other platforms. We believe that chatbots will change the way business and people interact. Send them offers and promotions and convert them in sales. Every customer of your bot gets the right information for a specific product and delivery details faster without the need to contact customer support employees.

Product

Exit Festival Chatbot

... Viber Chatbot for the EXIT Festival - Linbots Chatbot ...

Agence digitale Mon-chatbot.com - Chatbots Messenger's Logo

Agence digitale Mon-chatbot.com - Chatbots Messenger

Gujan-Mestras, France

1-10 Employees

2017

Nous pouvons vous fournir des démos de chatbots ressemblant à ce que vous désirez obtenir. Offrez à vos utilisateurs la possibilité d’avoir des réponses instantanées à leurs questions via un agent conversationnel. Nos développeurs sont experts en création de solutions de chat en live.

Core business

Votre agence française de création de chatbot

... pouvons vous créer des chatbots de tout type (chatbot ...

Novashock's Logo

Novashock

Rochester, United States

1-10 Employees

2013

We turn your products, services, and your business into a memorable brand that resonates with your audience. We are a team of high-performance individuals who have our fingers on the pulse of the modern consumer’s needs, wants, behaviors, and preferences. Our products and services help you deliver refreshingly immersive, and awe-inspiring digital experiences that turn your audiences into brand advocates. We combine our creative genius, marketing acumen, and unrivaled expertise in bleeding-edge technologies to fuel your rapid growth. To emerge as the global leader in digital technology-driven innovation. Pulverize bottlenecks and improve service delivery and quality. A place in your user’s mobile is a place in their heart. Every time your audience experiences them, their desire for your products and services grows stronger.

Product

CRM Chatbot for Facebook

... : https://www.midrub.com/categories/crm-chatbot-for- ...


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Products and services for Chatbot

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Insights about the Chatbot results above

Some interesting numbers and facts about your company results for Chatbot

Country with most fitting companiesUnited States
Amount of fitting manufacturers3558
Amount of suitable service providers3334
Average amount of employees11-50
Oldest suiting company2011
Youngest suiting company2019

Geographic distribution of results





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Things to know about Chatbot

What is Chatbot?

A chatbot is a software application designed to simulate human-like conversation with users through text or voice interactions. Utilizing natural language processing (NLP) and machine learning algorithms, chatbots are capable of understanding and responding to a wide range of queries, thereby facilitating an interactive user experience. This technology serves various roles across multiple industries, acting as a tool for customer service, information retrieval, and even as a personal assistant. In the realm of customer service, chatbots significantly reduce response times, providing immediate assistance to users' inquiries and thereby enhancing customer satisfaction. They are adept at handling a plethora of routine tasks, from answering frequently asked questions to booking appointments, which in turn allows human agents to focus on more complex customer issues. Moreover, chatbots are instrumental in gathering user data, enabling businesses to tailor their services and products more effectively to meet customer needs. Their impact extends beyond mere operational efficiency; by being available 24/7, chatbots ensure that businesses remain accessible to their customers at all times, thus fostering a sense of reliability and improving overall user engagement. As technology advances, the sophistication of chatbots continues to improve, making them an indispensable asset in enhancing the customer experience and streamlining business operations.


Advantages of Chatbot

1. 24/7 Availability
Chatbots are capable of providing round-the-clock service, unlike human-operated alternatives which require breaks and have specific working hours. This constant availability ensures that user inquiries are addressed immediately, enhancing customer satisfaction and engagement.

2. Cost Efficiency
Implementing chatbots can significantly reduce operational costs. They automate responses to common queries, reducing the need for a large customer service team. This automation not only cuts down on labor costs but also minimizes human error, making the service more reliable.

3. Scalability
Chatbots can handle a vast number of interactions simultaneously without compromising the quality of service. This scalability is a considerable advantage over human counterparts who can be overwhelmed by high volumes of requests, leading to delays and potential customer dissatisfaction.

4. Personalized Experiences
Through the analysis of user data and interactions, chatbots can offer personalized recommendations and solutions. This level of personalization is challenging to achieve with traditional customer service methods, where the ability to recall and utilize individual user preferences is limited.


How to select right Chatbot supplier?

1. Integration Capabilities
Ensure the chatbot can seamlessly integrate with your existing CRM, CMS, and customer service platforms to provide a unified customer experience.

2. Natural Language Processing (NLP)
Evaluate the chatbot's ability to understand and process user queries in natural language, ensuring it can handle varied customer interactions effectively.

3. Customization Options
Check for the ability to customize the chatbot according to your brand voice and specific business needs, allowing for a more personalized user experience.

4. Scalability
Consider whether the chatbot solution can scale with your business growth, supporting an increasing number of interactions and complexity over time.

5. Analytics and Reporting
Look for comprehensive analytics and reporting capabilities to gain insights into chatbot performance, customer satisfaction, and areas for improvement.

6. Compliance and Security
Ensure the chatbot supplier adheres to industry standards for data protection and privacy, safeguarding user information and company data.


What are common B2B Use-Cases for Chatbot?

Chatbots have revolutionized how businesses interact within the B2B landscape, offering streamlined communication and efficiency across various industries. In customer service, chatbots provide immediate responses to inquiries, reducing wait times and improving customer satisfaction. They are programmed to answer frequently asked questions, troubleshoot common issues, and escalate complex queries to human representatives, ensuring a seamless support experience. In the sales and marketing sector, chatbots play a crucial role in lead generation and qualification. They engage potential clients visiting a business's website, collecting preliminary information and gauging interest levels through interactive dialogues. This process helps in identifying high-quality leads, allowing sales teams to focus their efforts on prospects with a higher conversion potential. Furthermore, chatbots contribute significantly to operational efficiency within supply chain management. They offer real-time updates on inventory levels, shipment tracking, and order processing, facilitating smoother communication between suppliers and businesses. This capability not only enhances transparency in the supply chain but also aids in proactive decision-making to mitigate potential disruptions. Lastly, in the finance industry, chatbots are deployed for streamlining transaction processes and providing financial advice. They assist in executing routine transactions, checking account balances, and offering personalized investment suggestions based on user profiles, thereby enhancing the overall customer banking experience.


Current Technology Readiness Level (TLR) of Chatbot

Chatbots have advanced significantly, reaching a Technology Readiness Level (TRL) of 9, which is the highest on the scale, indicating that they are fully mature and operational technologies. This high TRL is attributed to several technical factors. Firstly, the integration of Natural Language Processing (NLP) and Machine Learning (ML) algorithms has drastically improved chatbots' ability to understand and process human language, enabling them to provide more accurate and contextually relevant responses. Additionally, the widespread adoption of cloud computing has enhanced the scalability and accessibility of chatbots, allowing them to handle a vast number of interactions simultaneously without compromising performance. Moreover, advancements in Artificial Intelligence (AI) have empowered chatbots with adaptive learning capabilities, meaning they can learn from interactions and refine their responses over time. These technical improvements have not only bolstered the efficiency and reliability of chatbots but also expanded their application across various sectors, including customer service, e-commerce, and healthcare, thereby affirming their status at the pinnacle of technology readiness.


What is the Technology Forecast of Chatbot?

In the Short-Term, chatbots are anticipated to exhibit significant improvements in natural language processing (NLP) capabilities. This advancement will enable them to understand and process user queries with greater accuracy, making interactions more intuitive and less robotic. Moreover, integration with social media platforms and customer service systems will become more streamlined, allowing for seamless communication across different channels. Moving into the Mid-Term phase, chatbots are expected to leverage advanced artificial intelligence (AI) to offer personalized experiences based on user data analysis. This period will witness chatbots becoming capable of handling more complex queries, providing tailored recommendations, and even predicting user needs before they are explicitly stated. The focus will shift towards developing emotional intelligence in chatbots, enabling them to detect and respond to user emotions for a more empathetic engagement. In the Long-Term, the horizon looks towards the integration of chatbots with immersive technologies like augmented reality (AR) and virtual reality (VR). This combination will redefine user interactions, allowing for more dynamic and engaging experiences. Chatbots will act as personal assistants, guiding users through virtual environments, facilitating virtual shopping, and providing real-time information overlay in various applications. The long-term vision includes chatbots becoming an indistinguishable part of daily life, assisting in personal, professional, and educational contexts with unprecedented sophistication.


Frequently asked questions (FAQ) about Chatbot Companies

Some interesting questions that has been asked about the results you have just received for Chatbot

Based on our calculations related technologies to Chatbot are Big Data, E-Health, Retail Tech, Artificial Intelligence & Machine Learning, E-Commerce

The most represented industries which are working in Chatbot are IT, Software and Services, Marketing Services, Other, Media and Entertainment, Consulting

ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.

Related categories of Chatbot