MESH Experience

We are members of key industry bodies and are proactive in industry initiatives as well as being regular speakers at high profile events. The CX tool we developed increased NPS and customers by double digits as well as reducing churn. We provided deep insight into the total customer journey, enabling smarter, more confident investment decisions for LG and their retailers. MESH Experience is a woman-owned business and supports diversity. It offers an exploration into the untapped position, value and relevance of Owned Channels. Gone are the days when a great product alone drove profits. It helps us to understand how prominently we are promoting our brand versus competitors.