Userlane

We are building flexible solutions that continuously evolve with what customers’ are facing whilst they are heading towards success. We are listening to our customers, to their needs, finding innovative solutions to approach their problems and guide them to that success. We are as excited to see the success of our customers as our customers themselves. We empower customer-facing teams to improve in-app communication without getting in the way of product development. Our roadmap is informed by our vision for a lean, flexible product that meets and exceeds customers needs. Elevate Your User Experience with Inline Manual's Digital Adoption Platform - trusted by over 500 businesses to create dynamic walkthroughs, tooltips, surveys, and support articles that accelerate user adoption and drive engagement. Guide users through your product, increase adoption and conversion rates and reduce churn. Automate training of your employees, improve their productivity and get faster to software ROI.

With AppLearn Adopt, you can see how your people use your enterprise software and place real-time guidance in your apps to support them while they work. Our category-leading analytics help you measure employee engagement with software from a single place. Our innovations are designed to help you propel employee productivity with pinpoint accuracy. We believe choosing an innovative product shouldn’t come at the cost of service. So, unlike alternative digital adoption platforms, when you choose our product you also get our partnership. Find productivity pitfalls and place support right where it's needed. Deliver a personalized in-app experience on first use and beyond.

Userlike unterstützt führende Marken, von Hidden Champions zu globalen Konzernen. Userlike ist eine DSGVO-konforme Chat-Software, die in Deutschland entwickelt und gehostet wird. Die Bedienung des Chat-Tools gestaltet sich einfach und intuitiv, sodass auch Mitarbeitende der älteren Generation sich schnell in das Programm eingefunden haben.“. Daher sind wir immer super glücklich solche Toptools wie Userlike direkt aus Deutschland beziehen zu können. Man wird vom Support (Shoutout an Bea) sehr an der Hand geführt, sodass Userlike schnell eingerichtet ist und eigentlich nichts schief gehen kann.“. Wann immer wir Fragen haben, ist der Support von Userlike schnell und hilfreich.“. Darüber hinaus ist der Kundensupport von Userlike wirklich toll. Direkt nach der Registrierung wird ein proaktiver Support angeboten, den wir in Anspruch genommen haben.

Our mission is to simplify the digital transformation process for companies by empowering users with easy-to-use software. Our goal is to facilitate users throughout their software adoption journey by making digital tools simpler, more streamlined, and more enjoyable to use. We believe that every member of our team contributes to the success of the company. We believe positive company culture starts at the top. Alongside our CEO, our leadership team is committed to empowering its teams by encouraging feedback, promoting continuous learning, and making values based decisions. Increase digital adoption of your software with step-by-step guidance and Automate tasks to increase productivity. IT teams focus on more strategic and higher value added projects. End users experience higher levels of satisfaction and productivity on their tools.

Guidethrough’s Digital Adoption Platform enables users through live guidance – the help they need, right when they need it and right where they need it – live in your applications. Guidethrough directly supports and assists your workforce through the change to new apps and changed processes. This is the strength of Workflow-Embedded Training – providing information that is process-embedded, contextual to the application & task at hand and delivered just when they need it. Live, on-the-job guidance is a powerful, efficient and effective way to train & support application end users – no matter how many users you have or where they are located. At no cost, see how Guidethrough can effectively train your enterprise application users and quickly drive your digital adoption, change & transformation initiatives.

With adopd, you ensure the positive ROI of your digital initiative. As a result, they will be less efficient and productive, and your digital initiatives will have a negative ROI. These initiatives often focus on phases in the user journey, such as: User Onboarding, Software Training, Technical Support, and Customer Care. Key features of these platforms include product tours that guide new users through a product’s key features; software walkthroughs that take users step-by-step through a series of tasks; software analytics that analyze user behavior and provide insight into training needs; and self-service solutions that help users find answers to technical questions. DAPs offer a number of advantages over other training methods because they are contextual, experiential, and needs-based. When the adoption process is streamlined and simplified, users become more productive in less time – and as a result, the software generates more value for users, product developers and other stakeholders. Users are guided through the most important functions and tasks of a product via entertaining learning content and training, user behavior is analyzed and the adoption and engagement rates achieved to date are presented transparently, and users are actively supported with their problems as part of self-service approaches. Do you want to provide additional support to earn more money?