Call Center Quality Management & Monitoring - Callcriteria.com
Call Criteria has a proven track record of increasing customer service and ROI through high-performance Quality Assurance. Stop using the biased in-house QA Agents that hold your company back from reaching maximum coverage and peak performance. AI-enhanced speech analytics has the capability to provide automation, speed and predictive insights for your calls. Get the best performance from your agents, supervisors, and managers with a trackable coaching dashboard. Keeping track of your sales performance has never been easier.
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Quality Assurance Software for Call Centers | Call Criteria
Quality assurance software for Call Centers can track your customer interactions, business operations, and business goals for advanced quality control management.
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AI Human Verification | Call Center Verification Process
AI Voice recognition software from Call Criteria can improve customer service and enhance contact center verification. Try out our software now to see all our features!
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AI Agent Call Center Coaching & Training Software | Call Criteria
Are you wasting time & money on ineffective coaching platforms? Call Criteria offers AI-based coaching software that monitors 100% of interactions for team problems and track performance.
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Where is Call Criteria located?
The company Call Criteria is located in Los Angeles, California, United States. It's worth noting that the company may has more corporate locations
How many employees does Call Criteria approximately have?
As of the latest available information Call Criteria has around 11-50 employees worldwide.
In which industries does Call Criteria mainly work?
The company Call Criteria has it's main focus in the industries of Other
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