AI Customer Service is the use of artificial intelligence (AI) to enable self-service customer support, allowing customers to interact with computer-based virtual agents to obtain information and services. AI Customer Service solutions can include virtual assistants, chatbots, natural language processing, and machine learning algorithms, which enable customers to quickly and easily get the information they need. AI can also be leveraged to automate customer service processes, allowing companies to provide a more consistent customer experience, while also reducing operational costs.