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Top AI Customer Service Companies in China

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60 companies for AI Customer Service in China

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AiBi Limited's Logo

AiBi Limited

Hong Kong Island, China

D

11-50 Employees

2019

Key takeaway

AiBi leverages Artificial Intelligence to enhance customer experiences through its retail AI technology, which uses machine learning to create seamless consumer journeys and optimize product placement. Their solutions also provide real-time customer analytics and insights, making them a key player in AI-driven customer service.

Reference

Core business

AiBi - Transform Business with Artificial Intelligence

AiBi fosters digital transformation and innovations through Artificial Intelligence, IoT, and Business Intelligence solutions.

Asiabots's Logo

Asiabots

Sha Tin District, China

D

11-50 Employees

2017

Key takeaway

Asiabots offers a cloud-based AI call bot that autonomously engages with customers to address their inquiries, enhancing customer communication through advanced AI voice technology. Their innovative solutions modernize service delivery, making it more efficient and responsive to evolving customer needs.

Reference

Core business

Asiabots: AI Customer Service Solution, Advance AI Voice Tech

Asiabots modernizes customer communication with AI Voice Tech and AI Customer Service Solutions. Evolve your service now.

ai-connect.asia's Logo

ai-connect.asia

Hong Kong Island, China

D

1-10 Employees

2020

Key takeaway

AI-CONNECT specializes in creating high-performance Wi-Fi infrastructures for demanding enterprises, offering management solutions optimized for scalability and simplified operations. Their expertise in advanced Wi-Fi technology ensures reliable connectivity, which is essential for effective AI customer service solutions.

Reference

Core business

Home | ai-connect

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EVO CREATIONS's Logo

EVO CREATIONS

Hong Kong Island, China

D

11-50 Employees

2015

Key takeaway

The company specializes in creating AI-powered virtual customer care and sales assistants using advanced neural networks and natural language processing, ensuring natural and intuitive conversations that enhance customer satisfaction and drive sales. Their continuous evolution and retraining systems aim to maintain high accuracy in interactions, providing 24/7 support and tailored solutions for effective customer engagement.

Reference

Core business

Enhancing Humans Through Artificial Intelligence - EVO Creations

We build AI-powered Virtual Customer Care & Sales Assistants to serve your customers and enhance your agents.

China Inspection | Quality Control | AQI Service's Logo

China Inspection | Quality Control | AQI Service

Dongguan, China

D

11-50 Employees

2004

Key takeaway

The company, AQI Service, specializes in quality control inspection services, focusing on enhancing product quality and reducing sourcing risks for clients. They emphasize the importance of communication with customers and suppliers to address production standards and potential issues.

Reference

Core business

About AQI Service | China Inspection & Asia Inspection

AQI Service as a professional third party inspection company in China, providing quality control inspection services throughout the whole supply chain.

MyAiTrend Limited's Logo

MyAiTrend Limited

Hong Kong Island, China

D

1-10 Employees

2017

Key takeaway

MyAiTrend offers innovative AI-driven solutions that enhance workflows for Fintech companies, particularly in developing advanced trading and investment applications. Their technology provides stock indicators that empower investors to make informed decisions confidently.

Reference

Core business

About Us

Powered by AI

Active Intelligence's Logo

Active Intelligence

Hong Kong Island, China

D

11-50 Employees

-

Key takeaway

The company specializes in harnessing artificial intelligence to build robust models that deliver predictions and insights, particularly in investment trading and portfolio decisions. Their dynamic system analyzes historical data to generate actionable insights, making it a powerful tool for enhancing customer service through informed decision-making.

Reference

Core business

Active Intelligence

MacroAI Solutions's Logo

MacroAI Solutions

Dongcheng District, China

D

11-50 Employees

2021

Key takeaway

Macro Ai Solutions specializes in providing high-quality data collection and annotation services, which are essential for developing AI applications, including customer service solutions. Their expertise in data science and machine learning supports the creation of effective AI models.

Reference

Core business

Macroaisolutions – Contact us to build a better future for AI

axiusSoftware's Logo

axiusSoftware

Dongcheng District, China

D

11-50 Employees

2015

Key takeaway

axiusSoftware focuses on enhancing businesses through innovative technological solutions, including AI and machine learning. Their commitment to custom software development ensures that they deliver tailored solutions that align with clients' expectations, which can significantly benefit AI customer service initiatives.

Reference

Service

AI - ML & IOT Solutions| axiusSoftware

Laboratory for AI-Powered Financial Technologies Limited's Logo

Laboratory for AI-Powered Financial Technologies Limited

Hong Kong Island, China

D

11-50 Employees

-

Key takeaway

The Laboratory for AI-Powered Financial Technologies Limited (AIFT) integrates artificial intelligence with modern financial theories to address contemporary challenges in finance. Their expertise includes developing AI solutions for financial decision-making and enhancing customer service through innovative technologies.

Reference

Core business

AIFT - AIFT

Featured News Articles Featured News Articles AIFT is committed to conducting pioneering research, attracting the brightest talents, realizing visionary concepts, and providing the best business…


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Use cases around AI Customer Service

A selection of suitable use cases for products or services provided by verified companies according to your search.

UseCase: AI generated transcription, summary and headling

Use case

AI generated transcription, summary and headling

event, speech, congress, automotive, marketing

Möchten Sie Ihre Kongresse, Vorträge und Workshops mitschreiben, übersetzen und zusammenfassen und das in über 50 Sprachen? Dann buchen Sie jetzt einen kostenfreien Termin bei uns! Das erwartet Sie beim Meeting: Live Demo ROI Berechnung Integrationscheck Warum Sie noch heute Ihr Meeting buchen sollten? Erhöhen Sie die Sichtbarkeit in Suchmaschinen mit generierten Überschriften und Untertiteln. Profitieren Sie von semantischer Suche, Sprach- und Sprechererkennung, Qualitäts- und Komplexitätsmessung. Generieren Sie Podcasts und erhalten Sie intelligente Empfehlungen. Verwerten Sie Ihre wertvollen Inhalte vollständiger und effizienter!

UseCase: AI generated transcription, summary and headling

Use case

AI generated transcription, summary and headling

event, speech, congress, automotive, marketing

Möchten Sie Ihre Kongresse, Vorträge und Workshops mitschreiben, übersetzen und zusammenfassen und das in über 50 Sprachen? Dann buchen Sie jetzt einen kostenfreien Termin bei uns! Das erwartet Sie beim Meeting: Live Demo ROI Berechnung Integrationscheck Warum Sie noch heute Ihr Meeting buchen sollten? Erhöhen Sie die Sichtbarkeit in Suchmaschinen mit generierten Überschriften und Untertiteln. Profitieren Sie von semantischer Suche, Sprach- und Sprechererkennung, Qualitäts- und Komplexitätsmessung. Generieren Sie Podcasts und erhalten Sie intelligente Empfehlungen. Verwerten Sie Ihre wertvollen Inhalte vollständiger und effizienter!

Information about AI Customer Service in China

When exploring the AI Customer Service industry in China, several key considerations emerge. The regulatory environment is crucial, as the Chinese government has implemented strict data privacy and cybersecurity laws, such as the Personal Information Protection Law (PIPL), which impact how companies handle customer data. Understanding these regulations is essential for compliance and risk management. The competitive landscape is dynamic, with numerous local and global players striving for market share. Companies must identify their unique value propositions to differentiate themselves from competitors. Opportunities in this sector are significant due to China's rapid digital transformation and increasing demand for efficient customer service solutions. Businesses are investing in AI technologies like chatbots and virtual assistants to enhance customer interactions and reduce operational costs. However, challenges such as talent shortages in AI and the need for continuous innovation persist. Additionally, environmental concerns related to technology usage and energy consumption are becoming increasingly relevant, pushing companies to adopt sustainable practices. Overall, the global market relevance of China's AI Customer Service industry is substantial, as innovations developed here often influence trends and standards worldwide, making it a vital area for investment and development.


Insights about the AI Customer Service results above

Some interesting numbers and facts about your company results for AI Customer Service

Country with most fitting companiesChina
Amount of fitting manufacturers101
Amount of suitable service providers101
Average amount of employees11-50
Oldest suiting company2004
Youngest suiting company2021

Frequently asked questions (FAQ) about AI Customer Service Companies

Some interesting questions that has been asked about the results you have just received for AI Customer Service

Based on our calculations related technologies to AI Customer Service are Big Data, E-Health, Retail Tech, Artificial Intelligence & Machine Learning, E-Commerce

Start-Ups who are working in AI Customer Service are MacroAI Solutions

The most represented industries which are working in AI Customer Service are IT, Software and Services, Finance and Insurance, Other, Electronics and Electrical engineering, Logistics, Supply Chain and Transportation

ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.

AI Customer Service results by various countries

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