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AiBi Limited
Hong Kong Island, China
D
11-50 Employees
2019
Key takeaway
AiBi leverages Artificial Intelligence to enhance customer experiences through its retail AI technology, which uses machine learning to create seamless consumer journeys and optimize product placement. Their solutions also provide real-time customer analytics and insights, making them a key player in AI-driven customer service.
Reference
Core business
AiBi - Transform Business with Artificial Intelligence
AiBi fosters digital transformation and innovations through Artificial Intelligence, IoT, and Business Intelligence solutions.
Asiabots
Sha Tin District, China
D
11-50 Employees
2017
Key takeaway
Asiabots offers a cloud-based AI call bot that autonomously engages with customers to address their inquiries, enhancing customer communication through advanced AI voice technology. Their innovative solutions modernize service delivery, making it more efficient and responsive to evolving customer needs.
Reference
Core business
Asiabots: AI Customer Service Solution, Advance AI Voice Tech
Asiabots modernizes customer communication with AI Voice Tech and AI Customer Service Solutions. Evolve your service now.
ai-connect.asia
Hong Kong Island, China
D
1-10 Employees
2020
Key takeaway
AI-CONNECT specializes in creating high-performance Wi-Fi infrastructures for demanding enterprises, offering management solutions optimized for scalability and simplified operations. Their expertise in advanced Wi-Fi technology ensures reliable connectivity, which is essential for effective AI customer service solutions.
Reference
Core business
Home | ai-connect
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EVO CREATIONS
Hong Kong Island, China
D
11-50 Employees
2015
Key takeaway
The company specializes in creating AI-powered virtual customer care and sales assistants using advanced neural networks and natural language processing, ensuring natural and intuitive conversations that enhance customer satisfaction and drive sales. Their continuous evolution and retraining systems aim to maintain high accuracy in interactions, providing 24/7 support and tailored solutions for effective customer engagement.
Reference
Core business
Enhancing Humans Through Artificial Intelligence - EVO Creations
We build AI-powered Virtual Customer Care & Sales Assistants to serve your customers and enhance your agents.
China Inspection | Quality Control | AQI Service
Dongguan, China
D
11-50 Employees
2004
Key takeaway
The company, AQI Service, specializes in quality control inspection services, focusing on enhancing product quality and reducing sourcing risks for clients. They emphasize the importance of communication with customers and suppliers to address production standards and potential issues.
Reference
Core business
About AQI Service | China Inspection & Asia Inspection
AQI Service as a professional third party inspection company in China, providing quality control inspection services throughout the whole supply chain.
MyAiTrend Limited
Hong Kong Island, China
D
1-10 Employees
2017
Key takeaway
MyAiTrend offers innovative AI-driven solutions that enhance workflows for Fintech companies, particularly in developing advanced trading and investment applications. Their technology provides stock indicators that empower investors to make informed decisions confidently.
Reference
Core business
About Us
Powered by AI
Active Intelligence
Hong Kong Island, China
D
11-50 Employees
-
Key takeaway
The company specializes in harnessing artificial intelligence to build robust models that deliver predictions and insights, particularly in investment trading and portfolio decisions. Their dynamic system analyzes historical data to generate actionable insights, making it a powerful tool for enhancing customer service through informed decision-making.
Reference
Core business
Active Intelligence
MacroAI Solutions
Dongcheng District, China
D
11-50 Employees
2021
Key takeaway
Macro Ai Solutions specializes in providing high-quality data collection and annotation services, which are essential for developing AI applications, including customer service solutions. Their expertise in data science and machine learning supports the creation of effective AI models.
Reference
Core business
Macroaisolutions – Contact us to build a better future for AI
axiusSoftware
Dongcheng District, China
D
11-50 Employees
2015
Key takeaway
axiusSoftware focuses on enhancing businesses through innovative technological solutions, including AI and machine learning. Their commitment to custom software development ensures that they deliver tailored solutions that align with clients' expectations, which can significantly benefit AI customer service initiatives.
Reference
Service
AI - ML & IOT Solutions| axiusSoftware
Laboratory for AI-Powered Financial Technologies Limited
Hong Kong Island, China
D
11-50 Employees
-
Key takeaway
The Laboratory for AI-Powered Financial Technologies Limited (AIFT) integrates artificial intelligence with modern financial theories to address contemporary challenges in finance. Their expertise includes developing AI solutions for financial decision-making and enhancing customer service through innovative technologies.
Reference
Core business
AIFT - AIFT
Featured News Articles Featured News Articles AIFT is committed to conducting pioneering research, attracting the brightest talents, realizing visionary concepts, and providing the best business…
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Möchten Sie Ihre Kongresse, Vorträge und Workshops mitschreiben, übersetzen und zusammenfassen und das in über 50 Sprachen? Dann buchen Sie jetzt einen kostenfreien Termin bei uns! Das erwartet Sie beim Meeting: Live Demo ROI Berechnung Integrationscheck Warum Sie noch heute Ihr Meeting buchen sollten? Erhöhen Sie die Sichtbarkeit in Suchmaschinen mit generierten Überschriften und Untertiteln. Profitieren Sie von semantischer Suche, Sprach- und Sprechererkennung, Qualitäts- und Komplexitätsmessung. Generieren Sie Podcasts und erhalten Sie intelligente Empfehlungen. Verwerten Sie Ihre wertvollen Inhalte vollständiger und effizienter!
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AI generated transcription, summary and headling
event, speech, congress, automotive, marketing
Möchten Sie Ihre Kongresse, Vorträge und Workshops mitschreiben, übersetzen und zusammenfassen und das in über 50 Sprachen? Dann buchen Sie jetzt einen kostenfreien Termin bei uns! Das erwartet Sie beim Meeting: Live Demo ROI Berechnung Integrationscheck Warum Sie noch heute Ihr Meeting buchen sollten? Erhöhen Sie die Sichtbarkeit in Suchmaschinen mit generierten Überschriften und Untertiteln. Profitieren Sie von semantischer Suche, Sprach- und Sprechererkennung, Qualitäts- und Komplexitätsmessung. Generieren Sie Podcasts und erhalten Sie intelligente Empfehlungen. Verwerten Sie Ihre wertvollen Inhalte vollständiger und effizienter!
When exploring the AI Customer Service industry in China, several key considerations emerge. The regulatory environment is crucial, as the Chinese government has implemented strict data privacy and cybersecurity laws, such as the Personal Information Protection Law (PIPL), which impact how companies handle customer data. Understanding these regulations is essential for compliance and risk management. The competitive landscape is dynamic, with numerous local and global players striving for market share. Companies must identify their unique value propositions to differentiate themselves from competitors. Opportunities in this sector are significant due to China's rapid digital transformation and increasing demand for efficient customer service solutions. Businesses are investing in AI technologies like chatbots and virtual assistants to enhance customer interactions and reduce operational costs. However, challenges such as talent shortages in AI and the need for continuous innovation persist. Additionally, environmental concerns related to technology usage and energy consumption are becoming increasingly relevant, pushing companies to adopt sustainable practices. Overall, the global market relevance of China's AI Customer Service industry is substantial, as innovations developed here often influence trends and standards worldwide, making it a vital area for investment and development.
Some interesting numbers and facts about your company results for AI Customer Service
Country with most fitting companies | China |
Amount of fitting manufacturers | 101 |
Amount of suitable service providers | 101 |
Average amount of employees | 11-50 |
Oldest suiting company | 2004 |
Youngest suiting company | 2021 |
Some interesting questions that has been asked about the results you have just received for AI Customer Service
What are related technologies to AI Customer Service?
Based on our calculations related technologies to AI Customer Service are Big Data, E-Health, Retail Tech, Artificial Intelligence & Machine Learning, E-Commerce
Who are Start-Ups in the field of AI Customer Service?
Start-Ups who are working in AI Customer Service are MacroAI Solutions
Which industries are mostly working on AI Customer Service?
The most represented industries which are working in AI Customer Service are IT, Software and Services, Finance and Insurance, Other, Electronics and Electrical engineering, Logistics, Supply Chain and Transportation
How does ensun find these AI Customer Service Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.