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Emotion Intelligence
Tokyo, Japan
A
1-10 Employees
2011
Key takeaway
Appier is a SaaS company that utilizes artificial intelligence to enhance business decision-making and customer engagement strategies. Their CrossX and AiDeal solutions have successfully improved campaign performance, reduced costs, and personalized customer experiences across various industries, demonstrating the effectiveness of AI in driving targeted marketing efforts.
Reference
Product
AIQUA - AIパーソナライゼーションクラウド | Appier
パーソナライズされた顧客体験のための、No.1機械学習マーケティングクラウド。AIを活用し、あらゆるマーケティングチャネルにわたって1:1の顧客エンゲージメント戦略を実現するパーソナライゼーションプラットフォーム
Solution AI
Tokyo, Japan
A
1-10 Employees
2013
Key takeaway
Solution AI Inc is a marketing consultancy that provides practical solutions for business growth, which may include innovative approaches like AI in customer service. Their expertise in the Japanese market could be beneficial for companies looking to enhance their customer engagement through technology.
Reference
Core business
About - Solution AI Inc. Marketing Consulting by Ayako Ishigaki
NABLAS
Tokyo, Japan
A
- Employees
2017
Key takeaway
The company specializes in delivering AI technologies that address various challenges, offering solutions that enhance business operations and support research and development across multiple industries.
Reference
Product
業界別AIソリューション | AI総合研究所 NABLAS
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eftax Co. Ltd.
Amagasaki, Japan
A
11-50 Employees
2013
Key takeaway
The company specializes in comprehensive support for IoT systems, which may enhance customer service through improved operational efficiency and data analysis. Additionally, their focus on AI human resource development indicates a commitment to integrating advanced technologies in service delivery.
Reference
Service
AI Human Resource Development Services | Services | 株式会社eftax | データ分析でビジネスを加速、非効率な作業をスマートに
RADIUS5 Inc.
Tokyo, Japan
A
1-10 Employees
2015
Key takeaway
The company is integrating new AI technologies to enhance user experience, focusing on service design that ensures accessibility and ease of use. Their platform, cre8tiveAI, offers a range of AI tools for creative tasks like photo and video editing, which could streamline customer service interactions through improved visual content.
Reference
Core business
Photo, illustration and video editor AI tool : cre8tiveAI
An AI-based SaaS that solves a variety of photo and illustration editing tasks in under 10 seconds, such as automatic painting and increasing the resolution of images and videos, as well as clipping, layering, and color correction.
aiQ
Tokyo, Japan
A
11-50 Employees
2018
Key takeaway
The company, aiQ, utilizes deep learning AI to forecast sales and working populations across various industries, offering valuable insights for customer service enhancement. Their extensive Consumer Panel and Point of Sales data allow for accurate tracking of consumer behavior and sales trends, which can significantly inform and improve AI-driven customer service strategies.
Reference
Core business
Alternative Data in Japan | AiQ Index | 日本
aiQ Index provide a unique set of alternative data for Japan, allowing investors to evaluate firms in ways that were not possible before. Big Data & AI based Geolocation, Point Of Sales (POS), and Consumer Panel insights on Japanese markets for corporate investors
Interakt Inc.
Tokyo, Japan
A
11-50 Employees
2018
Key takeaway
Interakt Cloud AI offers comprehensive, prepackaged solutions that address key business challenges, emphasizing their expertise in technological services and innovative software development. With a focus on AI integration, they enable organizations to enhance their operations and customer service effectively.
Reference
Core business
Interakt Techsol Pvt. Ltd.
INGENTA INC.（インジェンタ株式会社）
Tokyo, Japan
A
1-10 Employees
2019
Key takeaway
Ingenta leverages AI technology to transform customer service, enhancing engagement and efficiency through sophisticated analysis and machine learning models. Their Graph AI tech improves conversion rates and reduces training costs, showcasing its potential to revolutionize customer interactions across various industries.
Reference
Core business
Reshape Your Business with Advanced Graph AI｜Ingenta
We help your organization achieve revenue growth and expense reduction by digitally transform (DX) the business essence with advanced Graph AI.
AI TOKYO LAB
Tokyo, Japan
A
- Employees
2019
Key takeaway
AI TOKYO LAB envisions a world where AI is seamlessly integrated into our lives, providing convenience and support. They offer a range of services, including AI consulting, development, and operational support, making them a valuable resource for businesses looking to implement effective AI solutions, particularly in customer service.
Reference
Service
サービス｜AI TOKYO LAB - AI Everywhere
AIの導入を行いたいが進め方がわからないといったご相談からAI開発の技術力にお困りのご相談、AIを導入した際の投資対効果を検証したいといったコンサルティング、実証検証(PoC)の開発、AI導入後の運用支援まで、AI導入の事ならまずはお気軽にご相談ください。
Communication Business Avenue Global
Yokosuka, Japan
A
51-100 Employees
2006
Key takeaway
CBA (Communication Business Avenue) offers innovative AI-driven customer service solutions, including Live Assist for Microsoft Dynamics 365, which features messaging with resumable conversations. Their partnerships with industry leaders ensure clients have access to cutting-edge tools that enhance communication and streamline operations, ultimately boosting customer satisfaction and loyalty.
Reference
Core business
Home | CBA - Communication Business Avenue
AI-driven messaging with resumable conversations, Live Assist for Microsoft Dynamics 365 reduces costs and boosts customer loyalty!
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event, speech, congress, automotive, marketing
Möchten Sie Ihre Kongresse, Vorträge und Workshops mitschreiben, übersetzen und zusammenfassen und das in über 50 Sprachen? Dann buchen Sie jetzt einen kostenfreien Termin bei uns! Das erwartet Sie beim Meeting: Live Demo ROI Berechnung Integrationscheck Warum Sie noch heute Ihr Meeting buchen sollten? Erhöhen Sie die Sichtbarkeit in Suchmaschinen mit generierten Überschriften und Untertiteln. Profitieren Sie von semantischer Suche, Sprach- und Sprechererkennung, Qualitäts- und Komplexitätsmessung. Generieren Sie Podcasts und erhalten Sie intelligente Empfehlungen. Verwerten Sie Ihre wertvollen Inhalte vollständiger und effizienter!
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AI generated transcription, summary and headling
event, speech, congress, automotive, marketing
Möchten Sie Ihre Kongresse, Vorträge und Workshops mitschreiben, übersetzen und zusammenfassen und das in über 50 Sprachen? Dann buchen Sie jetzt einen kostenfreien Termin bei uns! Das erwartet Sie beim Meeting: Live Demo ROI Berechnung Integrationscheck Warum Sie noch heute Ihr Meeting buchen sollten? Erhöhen Sie die Sichtbarkeit in Suchmaschinen mit generierten Überschriften und Untertiteln. Profitieren Sie von semantischer Suche, Sprach- und Sprechererkennung, Qualitäts- und Komplexitätsmessung. Generieren Sie Podcasts und erhalten Sie intelligente Empfehlungen. Verwerten Sie Ihre wertvollen Inhalte vollständiger und effizienter!
When exploring the AI Customer Service industry in Japan, several key considerations come into play. Firstly, understanding the regulatory landscape is crucial, as Japan has specific data protection laws and guidelines that govern the use of AI technologies in customer interactions. Compliance with the Act on the Protection of Personal Information (APPI) is essential for any company operating in this space. The competitive landscape is also significant, with both local startups and established global players vying for market share, making it vital to analyze competitors' offerings and innovations. Moreover, cultural nuances play a critical role in customer service practices in Japan. The emphasis on high-quality, personalized service means that AI solutions must be tailored to meet these expectations. There are also notable opportunities in sectors like e-commerce and finance, where AI can enhance customer engagement and streamline operations. Challenges include overcoming public skepticism towards AI and ensuring seamless integration with existing human workforce practices. Additionally, sustainability concerns are increasingly relevant, as companies must consider the environmental impact of their AI technologies. Overall, the AI Customer Service industry in Japan presents a dynamic landscape filled with potential, but success requires a thoughtful approach to regulatory compliance, cultural sensitivity, and competitive differentiation.
Some interesting numbers and facts about your company results for AI Customer Service
| Country with most fitting companies | Japan |
| Amount of fitting manufacturers | 18 |
| Amount of suitable service providers | 27 |
| Average amount of employees | 11-50 |
| Oldest suiting company | 2006 |
| Youngest suiting company | 2019 |
Some interesting questions that has been asked about the results you have just received for AI Customer Service
What are related technologies to AI Customer Service?
Based on our calculations related technologies to AI Customer Service are Big Data, E-Health, Retail Tech, Artificial Intelligence & Machine Learning, E-Commerce
Which industries are mostly working on AI Customer Service?
The most represented industries which are working in AI Customer Service are IT, Software and Services, Other, Human Resources, Marketing Services, Consulting
How does ensun find these AI Customer Service Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.