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EVACON
Mexico
D
51-100 Employees
2019
Key takeaway
The company offers AI solutions that can enhance customer service by integrating various platforms essential for digital transformation. With over 20 years of experience and strong partnerships, they emphasize delivering unique customer experiences through agile and flexible business models.
Reference
Product
AI Solutions – EVACON Servicios … Enabling your business!
AMI Automation
Monterrey, Mexico
D
11-50 Employees
1987
Key takeaway
AMI Automation specializes in integrating artificial intelligence into their automation and control solutions, which can significantly enhance customer service through process improvements and efficient technology implementations. With over 35 years of experience, the company provides expert support and innovative strategies to help clients navigate technological upgrades.
Reference
Service
Services – AMI Automation
EAF OPTIMIZATION FIELD SERVICES PRODUCTS AMI technical experts are available on a contract basis at your location or with remote monitoring. We have the largest technical team in the world that is exclusively dedicated to EAF optimization. We believe that the best available technology must be offered with
corteza.ai
Mexico
D
1-10 Employees
2021
Key takeaway
Corteza.ai specializes in AI consultancy and outsourcing services, emphasizing the importance of leveraging advanced technologies to enhance customer experiences and meet the demands of a rapidly changing digital landscape. Their team of machine learning specialists is dedicated to providing innovative solutions that can help businesses exceed customer expectations through effective AI strategies.
Reference
Core business
Corteza.ai – AI Consulting
AI Consulting
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AID Telematics
Mexico
D
1-10 Employees
2020
Key takeaway
AID Telematics focuses on leveraging telematics to enhance customer experiences in various sectors, including insurance. Their solutions aim to improve safety, streamline claims processes, and ultimately boost customer satisfaction.
Reference
Core business
Home - AID Telematics
InsuranceSolutions Whether personal auto, motorcycle or commercial insurance, AID can help you modernize, reduce cost and improve customer satisfaction. InsuranceFleet Managing a fleet is expensive, risk burdened and yet a requirement to support the business requirements. An intelligent platform reducing risk and rewarding good behaviour can see immediate positive returns. IndustrySolutions Create, deliver or enhance […]
Umanitech
Mexico
D
1-10 Employees
2020
Key takeaway
UMANITECH offers advanced AI customer service solutions through MAIA, the most sophisticated Spanish-speaking AI system designed to provide immediate, personalized, and technical support across various digital and phone platforms. Their innovative technology aims to transform customer interaction and enhance satisfaction while reducing costs compared to traditional customer experience automation.
Reference
Core business
MAIA - UMANITECH
UMANITECH orgullosamente comercializa en México a MAIA, el sistema de Inteligencia Artificial para Servicio al Cliente de habla hispana más avanzado del mundo. MAIA fue creado por BG&A en Costa Rica, para proporcionar atención a los clientes de forma inmediata, técnica, personalizada y permanente, por medio de cualquier plataforma digital o telefónica, en lenguaje natural,
iAware DX
Mexico
D
11-50 Employees
-
Key takeaway
iAware specializes in AI and digital transformation solutions for medium and large corporations, leveraging their expertise in data and advanced technologies to enhance customer service and operational efficiency. Their focus on innovative strategies and cloud integration positions them to help businesses overcome challenges and achieve their goals.
Reference
Core business
iAWARE / Enabling Digital Transformation
Enabling our clients into a world of unlimited possibilities.
Ai Cluster
Ciudad Juárez, Mexico
D
11-50 Employees
2017
Key takeaway
The company is dedicated to innovating the region through Artificial Intelligence, emphasizing the creation of cognitive systems that enhance the partnership between people and computers.
Reference
Core business
Artificial Intelligence - AI Cluster
Artificial Intelligence Cluster - A nonprofit organization in the border of El Paso Texas US and Ciudad Juarez Mexico.
NABIai
Guadalajara, Mexico
D
1-10 Employees
2019
Key takeaway
NABIai is focused on developing advanced technology to enhance manufacturing processes, which may imply their potential for innovative solutions like AI-driven customer service. Their commitment to making cutting-edge technology accessible to companies of all sizes suggests they could integrate AI to improve customer interactions.
Reference
Service
Services
@NABIai, we’re building the technology to deliver future manufacturing TODAY.
Intello Ai
Torreón, Mexico
D
1-10 Employees
2021
Key takeaway
INTELLOAI is focused on developing digital products that drive innovation for businesses, highlighting their expertise in creating high-quality projects such as web redesigns and omnichannel commerce. Their dedicated team of experts guides companies through the entire process, ensuring excellent results.
Reference
Core business
INTELLO AI
BeeckerCo
Mexico
D
251-500 Employees
2013
Key takeaway
Beecker leverages advanced AI and RPA technologies to enhance customer service through hyperautomation, which increases accuracy and efficiency in task execution, ultimately improving customer satisfaction. Their focus on support and maintenance for automated systems ensures a reliable digital workforce that can adapt to the needs of various industries.
Reference
Service
Services | Beecker.ai
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Möchten Sie Ihre Kongresse, Vorträge und Workshops mitschreiben, übersetzen und zusammenfassen und das in über 50 Sprachen? Dann buchen Sie jetzt einen kostenfreien Termin bei uns! Das erwartet Sie beim Meeting: Live Demo ROI Berechnung Integrationscheck Warum Sie noch heute Ihr Meeting buchen sollten? Erhöhen Sie die Sichtbarkeit in Suchmaschinen mit generierten Überschriften und Untertiteln. Profitieren Sie von semantischer Suche, Sprach- und Sprechererkennung, Qualitäts- und Komplexitätsmessung. Generieren Sie Podcasts und erhalten Sie intelligente Empfehlungen. Verwerten Sie Ihre wertvollen Inhalte vollständiger und effizienter!
Use case
AI generated transcription, summary and headling
event, speech, congress, automotive, marketing
Möchten Sie Ihre Kongresse, Vorträge und Workshops mitschreiben, übersetzen und zusammenfassen und das in über 50 Sprachen? Dann buchen Sie jetzt einen kostenfreien Termin bei uns! Das erwartet Sie beim Meeting: Live Demo ROI Berechnung Integrationscheck Warum Sie noch heute Ihr Meeting buchen sollten? Erhöhen Sie die Sichtbarkeit in Suchmaschinen mit generierten Überschriften und Untertiteln. Profitieren Sie von semantischer Suche, Sprach- und Sprechererkennung, Qualitäts- und Komplexitätsmessung. Generieren Sie Podcasts und erhalten Sie intelligente Empfehlungen. Verwerten Sie Ihre wertvollen Inhalte vollständiger und effizienter!
When exploring the AI Customer Service industry in Mexico, several key factors should be taken into account. First, the regulatory environment is crucial, as Mexico has specific guidelines regarding data protection and privacy, influenced by regulations like the General Data Protection Law (GDPR). Compliance with these laws is essential for any AI-driven service. The competitive landscape is evolving, with both local startups and international companies vying for market share. It is important to assess the technological capabilities of potential partners, focusing on their expertise in natural language processing and machine learning, which are vital for effective customer interactions. Additionally, understanding the challenges of language and cultural nuances is critical, as AI solutions need to cater to diverse customer bases across different regions. Opportunities exist in sectors like e-commerce and telecommunications, where AI can enhance customer engagement and streamline operations. Environmental concerns also play a role, as companies are increasingly expected to adopt sustainable practices. The global market relevance of AI in customer service cannot be overstated, as innovations in this field are rapidly reshaping customer expectations and service delivery worldwide. Therefore, a thorough analysis of these factors will provide a solid foundation for making informed decisions in the AI Customer Service industry in Mexico.
Some interesting numbers and facts about your company results for AI Customer Service
Country with most fitting companies | Mexico |
Amount of fitting manufacturers | 9 |
Amount of suitable service providers | 17 |
Average amount of employees | 11-50 |
Oldest suiting company | 1987 |
Youngest suiting company | 2021 |
Some interesting questions that has been asked about the results you have just received for AI Customer Service
What are related technologies to AI Customer Service?
Based on our calculations related technologies to AI Customer Service are Big Data, E-Health, Retail Tech, Artificial Intelligence & Machine Learning, E-Commerce
Who are Start-Ups in the field of AI Customer Service?
Start-Ups who are working in AI Customer Service are corteza.ai, Intello Ai
Which industries are mostly working on AI Customer Service?
The most represented industries which are working in AI Customer Service are IT, Software and Services, Telecommunications, Automation, Business Services, Consulting
How does ensun find these AI Customer Service Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.