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Prime BPO srl
Milan, Italy
B
11-50 Employees
-
Key takeaway
Prime BPO offers comprehensive Business Process Outsourcing (BPO) services that enable companies to focus on their core business while efficiently managing administrative, financial, and marketing processes. Their dedicated BPO professionals and specialized partners utilize data analytics and visualization to enhance decision-making, optimize operations, and ultimately reduce costs.
Reference
Core business
Prime BPO Milano – Outsourcing e Business Analytics – Facciamo crescere il tuo Business!
Gi BPO
Milan, Italy
B
1001-5000 Employees
2005
Key takeaway
Gi BPO is a specialized division of Gi Group that focuses on Business Process Outsourcing (BPO) and Business Transformation Outsourcing (BTO), offering clients solutions that enhance control, productivity, and quality while minimizing costs. Their services include logistics, back office, digital solutions, and field marketing, all aimed at optimizing sales and brand image across various channels.
Reference
Core business
Gi BPO Advanced Outsourcing, Business Process Outsourcing (BPO), Business Transformation Outsourcing (BTO)
Gi BPO is the specialized division of Gi Group for BPO Business process outsourcing and BTO Business transformation outsourcing.
Winflow
Milan, Italy
B
251-500 Employees
1989
Key takeaway
Winflow offers tailored Business Process Outsourcing (BPO) solutions for managing workflows and business processes, including Back Office, banking and insurance processes, administration, credit management, and customer service. With over 30 years of experience, Winflow is a key player in the BPO sector, providing advanced technology and flexible support to enhance efficiency across various industries.
Reference
Core business
Home - Winflow.it - BPO
Tecnologia e persone sono i plus di Winflow: con qualità e flessibilità, affianchiamo i clienti nella gestione di alcune attività o di interi processi in outsourcing
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PLC GROUP
Bari, Italy
B
251-500 Employees
2015
Key takeaway
Comverta is a Business Process Outsourcing company that specializes in innovative sales, business, and digital solutions for B2B and B2C companies. They offer integrated, data-driven, and performance-oriented services, making them well-equipped to address diverse business needs.
Reference
Core business
Comverta - Business Process Outsourcing Company
Società di Business Process Outsourcing specializzata in soluzioni innovative Sales, Business e Digital per aziende B2B e B2C.
INGO
Paderno Dugnano, Italy
B
501-1000 Employees
1999
Key takeaway
INGO is a solution provider that specializes in Business Process Outsourcing (BPO), focusing on customer experience, omnichannel approaches, and digital transformation. With over 25 years of experience, INGO demonstrates its commitment to excellence and innovation in enhancing customer operations.
Reference
Service
BPO - Customer experience e omnichannel solutions | Ingo
3g spa
Rome, Italy
B
1001-5000 Employees
2000
Key takeaway
3g S.p.A is a leading Italian player in Business Process Outsourcing (BPO), specializing in End to End CRM processes and the development of Customer Experience solutions. With 20 years of experience, the company focuses on innovative projects that enhance customer relationships and collaboration.
Reference
Core business
Home - 3G
Chi siamo 3g S.p.A è uno dei principali player italiani di BPO – Business Process Outsourcing, focalizzato sui processi End to End di CRM (Customer Relationship Management) e sullo sviluppo di soluzioni per la Customer Experience. La società è stata fondata nel 2000, è una realtà solida con 20 anni di esperienza al fianco delle
VERBAL SRL
Palermo, Italy
B
1-10 Employees
2010
Key takeaway
Verbal has been active since 2010 in both residential and business sectors, serving as a commercial partner to leading companies in telecommunications, energy, media, and finance. They specialize in targeted telesales, compliance with GDPR, and post-sales management, which enhances brand reputation and optimizes data management processes, making them a key player in Business Process Outsourcing (BPO).
Reference
Core business
Verbal |
Business Plane Network
Milan, Italy
B
11-50 Employees
2018
Key takeaway
BPN emphasizes the importance of team building and collaboration, which are essential in the Business Process Outsourcing (BPO) sector. The company also offers employees the flexibility to work from various locations, enhancing their overall work experience.
Reference
Core business
BPN – Business Plane Network
Outbound Pharma
Italy
B
11-50 Employees
2017
Key takeaway
Outbound Pharma is a B2B lead generation company specializing in the life sciences industry, offering a comprehensive suite of services that empower business development and partnering efforts. With a focus on delivering qualified leads through a hand-curated process led by industry experts, they provide a cost-efficient solution for businesses looking to enhance their lead generation efforts.
Reference
Core business
Outbound Pharma: B2B - Lead Generation | Life Sciences
Outbound Pharma is a B2B lead generation company specializing in the life sciences industry. Contact us for innovative lead-generation solutions tailored to the life sciences sector
Basis Plant Services
Florence, Italy
B
51-100 Employees
2000
Key takeaway
Basis Plant Services is a provider of business process outsourcing (BPO) services, leveraging over 20 years of experience in the Oil & Gas and Power Generation sectors. Their offerings include quality control and assurance throughout various stages of production and inspection.
Reference
Core business
Basis Plant Services è un fornitore di servizi tecnici
Basis Plant Services è un fornitore di servizi tecnici, servizi di ispezione e servizi di outsourcing dei processi aziendali
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Enhance customer satisfaction with our comprehensive call center services. We offer 24/7 support, inbound and outbound solutions, and multilingual capabilities to meet diverse business needs. Our skilled agents ensure efficient and personalized service, fostering customer loyalty and business growth.
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Enhance customer satisfaction with our comprehensive call center services. We offer 24/7 support, inbound and outbound solutions, and multilingual capabilities to meet diverse business needs. Our skilled agents ensure efficient and personalized service, fostering customer loyalty and business growth.
When exploring the Business Process Outsourcing (BPO) industry in Italy, several key considerations come into play. Firstly, Italy's regulatory environment necessitates a thorough understanding of labor laws and data protection regulations, particularly in light of the General Data Protection Regulation (GDPR). This affects how companies manage customer data and ensure compliance. Additionally, the competitive landscape is diverse, with both local and international players vying for market share, making it crucial to evaluate company reputations and service offerings. Challenges such as language barriers and cultural differences can impact communication and service delivery, particularly for foreign businesses looking to outsource to Italy. However, opportunities abound in sectors like customer service, IT support, and finance, especially with the rise of digital transformation initiatives. Understanding the demand for multilingual services can also provide a competitive edge in the BPO market. Environmental concerns are becoming increasingly relevant, as businesses face pressure to adopt sustainable practices. Companies that prioritize eco-friendly operations may find favor with clients and consumers alike. Overall, the BPO industry in Italy is influenced by both global market trends and local dynamics, making it essential for prospective clients or partners to conduct thorough research and due diligence before engaging with service providers.
Some interesting numbers and facts about your company results for Business Process Outsourcing (Bpo)
| Country with most fitting companies | Italy |
| Amount of fitting manufacturers | 33 |
| Amount of suitable service providers | 42 |
| Average amount of employees | 251-500 |
| Oldest suiting company | 1989 |
| Youngest suiting company | 2018 |
Some interesting questions that has been asked about the results you have just received for Business Process Outsourcing (Bpo)
What are related technologies to Business Process Outsourcing (Bpo)?
Based on our calculations related technologies to Business Process Outsourcing (Bpo) are Education, Engineering Services, IT & Technology Services, Healthcare Services, Consulting
Which industries are mostly working on Business Process Outsourcing (Bpo)?
The most represented industries which are working in Business Process Outsourcing (Bpo) are IT, Software and Services, Consulting, Business Services, Other, Telecommunications
How does ensun find these Business Process Outsourcing (Bpo) Companies?
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