Service Management Group Logo

Service Management Group

Who is Service Management Group?

Enterprise experience management platform with a dual focus on industry-leading software + hands-on service. Seamless, secure data + integrations to enhance your technology ecosystem and deliver insights you can trust. Cross-channel feedback collection capabilities at each stage of the customer + employee journeys. Powerful, customizable tools that empower every user with actionable information to produce results. Data-driven prescriptive actions that guide your next best action, at all levels of your organization.

This company is:

Manufacturer
Service provider

Hattiesburg, United States

251-500 Employees

Founding year: 1991



Products & services of Service Management Group

Product Case management - SMG image
Product

Verified

Case management - SMG

SMG's customer issue case management capabilities help resolve issues, track cases, and drive problem resolution no matter the channel source.

Product Experience Management Integrations and Connectors | SMG image
Product

Verified

Experience Management Integrations and Connectors | SMG

The smg360® platform fits into your current technology ecosystem—offering hundreds of integration types, platform connectors, and an API portal.

Product Enhance the digital experience - SMG image
Service

Verified

Enhance the digital experience - SMG

Measure, act, + adapt at the speed of today’s cross-channel customers with SMG's eTrack digital management solution

View all products


Keywords

CFM
Enterprise Experience Management
Brand Research
#retailexperience
#restaurantexperience
Social Media Management
Customer Experience
CX
Customer Feedback Management
Employee Engagement
Customer Experience Management
Experience Management
CEM
Publishing
Employee Experience
XM
Consulting
#brandexperience
Market Research
Computer Software

Industries

IT, Software and Services

Contact of Service Management Group

City: Hattiesburg

State: Mississippi

Country: United States



Frequently asked questions (FAQ) about Service Management Group

The company Service Management Group is located in Hattiesburg, Mississippi, United States. It's worth noting that the company may has more corporate locations

As of the latest available information Service Management Group has around 251-500 employees worldwide.

Service Management Group was founded in 1991

The company Service Management Group has it's main focus in the industries of IT, Software and Services

Based on the founding year and the amount of employees the company Service Management Group seems to be a Medium-Sized Company at the current state. Note that over time that status can change

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Teresa Monroe

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Experience Engineering

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