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Heres
Bologna, Italy
B
11-50 Employees
2017
Key takeaway
The company specializes in developing conversational agents and voice-first experiences that are multichannel and multilingual, aimed at automating business processes and enhancing customer experience. Their focus on creating value-added Conversational AI solutions directly addresses business needs and emphasizes continuous improvement.
Reference
Core business
About us | Conversational AI Studio | Heres
Conversational AI Studio specialized in virtual agents and in multi-channel and multilingual voice-first applications. Discover our solutions
Tiledesk
Milan, Italy
B
11-50 Employees
2020
Key takeaway
Tiledesk excels in conversational AI by seamlessly integrating live chat with automated chatbots, enabling businesses to enhance customer engagement and conversion through automated conversational flows. With features like a visual flow builder and AI-powered chatbots, Tiledesk empowers users to create efficient customer interactions without the need for coding skills.
Reference
Core business
Tiledesk | Conversational Automation for Customer Engagement
Boost customer engagement with Tiledesk. Discover our conversational automation ready to use. Personalized experiences, improved conversion and retention.
Enuan
Milan, Italy
B
1-10 Employees
2005
Key takeaway
Enuan is dedicated to harnessing the power of Artificial Intelligence to enhance customer support, particularly through innovative technologies like voice assistants. Their AI-driven Conversational Platform offers 24/7 assistance and a hybrid support model that combines bots and human agents, ensuring a tailored and efficient customer experience.
Reference
Core business
Enuan
Superior customer service with AI Elevate your customer experience and optimize resources with the Enuan Conversational Platform “By 2020, 25% of customer service and support operations will integrate virtual customer assistant technology across engagement channels, up from less than 2% in 2017“ According to Gartner...
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Interactive Media
Rome, Italy
B
51-100 Employees
-
Key takeaway
Interactive Media specializes in conversational omnichannel Virtual Agents, enabling free-form dialogues that enhance customer interactions. With over a decade of experience in delivering effective conversational experiences, the company is committed to innovation and client success.
Reference
Core business
About | Interactive Media - English
Occambee Srl
Milan, Italy
B
1-10 Employees
-
Key takeaway
Occambee has developed various solutions in the human-computer interface sector, including virtual assistants, chatbots, and a conversational platform, highlighting its expertise in conversational AI.
Reference
Core business
Occambee
PeoplewareAI
Bari, Italy
B
1-10 Employees
2021
Key takeaway
PeoplewareAI specializes in people-centered AI data-driven products, with a focus on integrating advanced technologies into software solutions. Their flagship product, BehaViz, uses AI to analyze behavioral data and recognize emotions from written text, highlighting their expertise in conversational AI.
Reference
Core business
PeoplewareAI | AI by and for the People
QuestIT
Italy
B
11-50 Employees
2007
Key takeaway
The company highlights its innovative Artificial Human, which can understand and produce Italian Sign Language, emphasizing a shift from mobile-first to conversation-first approaches. This inclusive AI solution enhances customer experience and automates up to 90% of business activities, marking a new era in omnichannel customer engagement.
Reference
Core business
QuestIT - Da mobile first a conversation first
La nuova era della customer experience omnicanale basata sulla conversazione. Scopri come acquisire un vantaggio competitivo.
Versy
Magione, Italy
B
1-10 Employees
2022
Key takeaway
Versy AI offers a platform that allows businesses to create interactive virtual experiences tailored to their needs, utilizing conversational AI to connect with various data sources. This enables the development of engaging experiences like product configurations and events, all driven by data and customizable through text prompts.
Reference
Core business
Versy.ai | Text-to-Space
Create interactive virtual experiences through a text prompt with Text-to-Space by Versy. Go even beyond 3D and let Generative AI build escape rooms, leaderboards, product configuration experiences and more. The metaverse is sooner than you think.
veos.digital
Milan, Italy
B
11-50 Employees
2020
Key takeaway
Veos Digital is making Artificial Intelligence more accessible for companies through its proprietary technology, which simplifies the adoption of AI at all levels. Their framework enables businesses to explore data and create tailored models, highlighting their commitment to innovative AI solutions.
Reference
Core business
Veos Digital – Bold technologies – Artificial Intelligence as a Service
connexun | news api
Segrate, Italy
B
11-50 Employees
2012
Key takeaway
The company offers prebuilt NLP and machine learning models, which are essential for developing advanced conversational AI applications. Their focus on high-quality datasets supports innovation in this field.
Reference
Core business
Connexun | News & Text Analysis API
Technologies which have been searched by others and may be interesting for you:
When exploring the Conversational AI industry in Italy, several key considerations should be taken into account. First, understanding the regulatory landscape is crucial, as compliance with GDPR and local data protection laws is essential for any AI deployment involving personal data. The Italian market has shown a growing appetite for AI solutions, particularly in sectors like customer service, finance, and retail, presenting significant opportunities for innovation and growth. However, challenges such as the integration of AI with existing legacy systems and the need for skilled professionals in the field can hinder progress. Additionally, the competitive landscape in Italy includes both established tech companies and startups, which may vary in their technological capabilities and market focus. It's important to assess how these companies differentiate themselves through unique value propositions or specialized applications of Conversational AI. Moreover, environmental concerns, such as energy consumption associated with AI technologies, are becoming increasingly relevant, prompting a shift towards more sustainable practices. Finally, considering the global context, Italy's Conversational AI market is influenced by international trends and collaborations, making it vital to stay informed about global advancements and partnerships that may impact local players. These factors collectively shape the opportunities and challenges within Italy's Conversational AI industry, guiding informed decision-making for potential investors and stakeholders.
Some interesting numbers and facts about your company results for Conversational AI
Country with most fitting companies | Italy |
Amount of fitting manufacturers | 153 |
Amount of suitable service providers | 87 |
Average amount of employees | 11-50 |
Oldest suiting company | 2005 |
Youngest suiting company | 2022 |
Some interesting questions that has been asked about the results you have just received for Conversational AI
What are related technologies to Conversational AI?
Based on our calculations related technologies to Conversational AI are Big Data, E-Health, Retail Tech, Artificial Intelligence & Machine Learning, E-Commerce
Who are Start-Ups in the field of Conversational AI?
Start-Ups who are working in Conversational AI are PeoplewareAI, Versy
Which industries are mostly working on Conversational AI?
The most represented industries which are working in Conversational AI are IT, Software and Services, Other, Marketing Services, Telecommunications, Consulting
How does ensun find these Conversational AI Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.