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Top Conversational AI Companies in Italy

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60 companies for Conversational AI in Italy

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Heres's Logo

Heres

Bologna, Italy

B

11-50 Employees

2017

Key takeaway

The company specializes in developing conversational agents and voice-first experiences that are multichannel and multilingual, aimed at automating business processes and enhancing customer experience. Their focus on creating value-added Conversational AI solutions directly addresses business needs and emphasizes continuous improvement.

Reference

Core business

About us | Conversational AI Studio | Heres

Conversational AI Studio specialized in virtual agents and in multi-channel and multilingual voice-first applications. Discover our solutions

Tiledesk's Logo

Tiledesk

Milan, Italy

B

11-50 Employees

2020

Key takeaway

Tiledesk excels in conversational AI by seamlessly integrating live chat with automated chatbots, enabling businesses to enhance customer engagement and conversion through automated conversational flows. With features like a visual flow builder and AI-powered chatbots, Tiledesk empowers users to create efficient customer interactions without the need for coding skills.

Reference

Core business

Tiledesk | Conversational Automation for Customer Engagement

Boost customer engagement with Tiledesk. Discover our conversational automation ready to use. Personalized experiences, improved conversion and retention.

Enuan's Logo

Enuan

Milan, Italy

B

1-10 Employees

2005

Key takeaway

Enuan is dedicated to harnessing the power of Artificial Intelligence to enhance customer support, particularly through innovative technologies like voice assistants. Their AI-driven Conversational Platform offers 24/7 assistance and a hybrid support model that combines bots and human agents, ensuring a tailored and efficient customer experience.

Reference

Core business

Enuan

Superior customer service with AI Elevate your customer experience and optimize resources with the Enuan Conversational Platform “By 2020, 25% of customer service and support operations will integrate virtual customer assistant technology across engagement channels, up from less than 2% in 2017“ According to Gartner...

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Interactive Media's Logo

Interactive Media

Rome, Italy

B

51-100 Employees

-

Key takeaway

Interactive Media specializes in conversational omnichannel Virtual Agents, enabling free-form dialogues that enhance customer interactions. With over a decade of experience in delivering effective conversational experiences, the company is committed to innovation and client success.

Reference

Core business

About | Interactive Media - English

Occambee Srl's Logo

Occambee Srl

Milan, Italy

B

1-10 Employees

-

Key takeaway

Occambee has developed various solutions in the human-computer interface sector, including virtual assistants, chatbots, and a conversational platform, highlighting its expertise in conversational AI.

Reference

Core business

Occambee

PeoplewareAI's Logo

PeoplewareAI

Bari, Italy

B

1-10 Employees

2021

Key takeaway

PeoplewareAI specializes in people-centered AI data-driven products, with a focus on integrating advanced technologies into software solutions. Their flagship product, BehaViz, uses AI to analyze behavioral data and recognize emotions from written text, highlighting their expertise in conversational AI.

Reference

Core business

PeoplewareAI | AI by and for the People

QuestIT's Logo

QuestIT

Italy

B

11-50 Employees

2007

Key takeaway

The company highlights its innovative Artificial Human, which can understand and produce Italian Sign Language, emphasizing a shift from mobile-first to conversation-first approaches. This inclusive AI solution enhances customer experience and automates up to 90% of business activities, marking a new era in omnichannel customer engagement.

Reference

Core business

QuestIT - Da mobile first a conversation first

La nuova era della customer experience omnicanale basata sulla conversazione. Scopri come acquisire un vantaggio competitivo.

Versy's Logo

Versy

Magione, Italy

B

1-10 Employees

2022

Key takeaway

Versy AI offers a platform that allows businesses to create interactive virtual experiences tailored to their needs, utilizing conversational AI to connect with various data sources. This enables the development of engaging experiences like product configurations and events, all driven by data and customizable through text prompts.

Reference

Core business

Versy.ai | Text-to-Space

Create interactive virtual experiences through a text prompt with Text-to-Space by Versy. Go even beyond 3D and let Generative AI build escape rooms, leaderboards, product configuration experiences and more. The metaverse is sooner than you think.

veos.digital's Logo

veos.digital

Milan, Italy

B

11-50 Employees

2020

Key takeaway

Veos Digital is making Artificial Intelligence more accessible for companies through its proprietary technology, which simplifies the adoption of AI at all levels. Their framework enables businesses to explore data and create tailored models, highlighting their commitment to innovative AI solutions.

Reference

Core business

Veos Digital – Bold technologies – Artificial Intelligence as a Service

connexun | news api's Logo

connexun | news api

Segrate, Italy

B

11-50 Employees

2012

Key takeaway

The company offers prebuilt NLP and machine learning models, which are essential for developing advanced conversational AI applications. Their focus on high-quality datasets supports innovation in this field.

Reference

Core business

Connexun | News & Text Analysis API


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Information about Conversational AI in Italy

When exploring the Conversational AI industry in Italy, several key considerations should be taken into account. First, understanding the regulatory landscape is crucial, as compliance with GDPR and local data protection laws is essential for any AI deployment involving personal data. The Italian market has shown a growing appetite for AI solutions, particularly in sectors like customer service, finance, and retail, presenting significant opportunities for innovation and growth. However, challenges such as the integration of AI with existing legacy systems and the need for skilled professionals in the field can hinder progress. Additionally, the competitive landscape in Italy includes both established tech companies and startups, which may vary in their technological capabilities and market focus. It's important to assess how these companies differentiate themselves through unique value propositions or specialized applications of Conversational AI. Moreover, environmental concerns, such as energy consumption associated with AI technologies, are becoming increasingly relevant, prompting a shift towards more sustainable practices. Finally, considering the global context, Italy's Conversational AI market is influenced by international trends and collaborations, making it vital to stay informed about global advancements and partnerships that may impact local players. These factors collectively shape the opportunities and challenges within Italy's Conversational AI industry, guiding informed decision-making for potential investors and stakeholders.


Insights about the Conversational AI results above

Some interesting numbers and facts about your company results for Conversational AI

Country with most fitting companiesItaly
Amount of fitting manufacturers153
Amount of suitable service providers87
Average amount of employees11-50
Oldest suiting company2005
Youngest suiting company2022

Frequently asked questions (FAQ) about Conversational AI Companies

Some interesting questions that has been asked about the results you have just received for Conversational AI

Based on our calculations related technologies to Conversational AI are Big Data, E-Health, Retail Tech, Artificial Intelligence & Machine Learning, E-Commerce

Start-Ups who are working in Conversational AI are PeoplewareAI, Versy

The most represented industries which are working in Conversational AI are IT, Software and Services, Other, Marketing Services, Telecommunications, Consulting

ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.

Conversational AI results by various countries

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