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Hubtype
Barcelona, Spain
A
11-50 Employees
2016
Key takeaway
The company offers a comprehensive conversational AI platform that enhances customer service experiences through advanced chatbot capabilities, allowing for automation of various queries and use cases. Their solution integrates interactive elements and AI to provide efficient self-service options, significantly improving customer satisfaction and enabling seamless transitions to human agents when necessary.
Reference
Product
Conversational Cloud Platform | Hubtype
A conversational cloud platform at the core of your business. Create, deploy and manage a company-wide conversational strategy through conversational apps.
Verbio
Barcelona, Spain
A
51-100 Employees
1999
Key takeaway
Verbio specializes in Conversational AI and Voice AI solutions, specifically tailored for call and contact centers, enhancing customer interactions and satisfaction. Their Natural Language Understanding technology enables continuous learning from every interaction, ultimately improving operational efficiency and the overall customer experience.
Reference
Core business
Verbio Technologies | Conversational AI & Voice AI Solutions
Verbio produces both Conversational AI and Voice AI solutions for the call & contact center industry. Improve CX & reduce churn rate
Afiansys
Madrid, Spain
A
1-10 Employees
2014
Key takeaway
The company specializes in Contact Center Technologies and enhances customer service infrastructures by integrating conversational AI through automated dialogs with leading providers like Google DialogFlow and IBM. Their expertise allows for seamless transitions from automated services to human assistance, improving overall customer interactions.
Reference
Product
CognitiveHub Bots - Afiansys
Cognitive Hub Incorporate cognitive technologies to your use cases in aiming to attend to your customers on an automatized way. Enable your current IVR for the consumption of automated dialogs, relying on the main providers: Google DialogFlow, IBM, Microsoft, Oracle and Nuance. Provides continuity in the conversation of the Automatic Service to the Assisted (HandOver) […]
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monoceros.xyz
Madrid, Spain
A
- Employees
2017
Key takeaway
Monoceros Labs is an innovation studio specializing in conversational AI technologies, including the development of Alexa Skills and personalized synthetic voices in Spanish. They have successfully created an AI-generated voice for PRISA Radio, marking a significant innovation in voice technology.
Reference
Service
Monoceros Labs - Inteligencia Artificial Conversacional, Amazon Alexa, Voces Sintéticas
Somos un Estudio de Innovación especializado en tecnologías del habla, estrategia y diseño conversacional. Creamos *voces sintéticas* personalizadas y expresivas en español y productos de voz como Alexa Skills públicas y privadas.
Teneo Developers
Barcelona, Spain
A
51-100 Employees
2001
Key takeaway
Teneo's Conversational IVR OpenQuestion technology enhances customer interactions by efficiently directing inquiries through AI, resulting in improved satisfaction and optimized resource utilization. With a focus on maximizing AI ROI and achieving over 99% accuracy in understanding customer needs, Teneo's platform is designed for high-volume contact centers looking to leverage generative AI for transformative results.
Reference
Product
Generative AI - Teneo.ai
Discover Teneo: Next-Gen Contact Center Automation with Genera...
EUROPEAN MARINE ELECTRONICS SL
Valencia, Spain
A
1-10 Employees
-
Key takeaway
OutPLEX is revolutionizing customer experiences through digital innovation and has made significant strides in the AI and automation space. Their conversational AI for interactive voice response effectively understands customer directives, enhancing satisfaction and optimizing complex interactions.
Reference
Product
Conversational AI for Interactive Voice Response | OutPLEX
Our speech-to-intent conversational AI understands your customers’ directives and questions. Learn more about interactive voice response solutions today.
M47 Labs
Barcelona, Spain
A
51-100 Employees
2018
Key takeaway
M47 Labs is a leader in AI solutions, emphasizing their expertise in generative models and large language models, which are crucial for enhancing business operations. Their focus on delivering customized AI applications, particularly in areas like customer experience and intelligent document processing, positions them as a key player in the conversational AI landscape.
Reference
Service
Custom AI Solutions M47 Labs - Your AI Partner
Helping companies in their AI journey. M47 Labs, a leader in tailor-made AI Solutions and AI Staff Augmentation, partners with you to craft personalized, end-to-end applications that harness cutting-edge Large Language Model (LLM) technology.
ioni.ai
Barcelona, Spain
A
1-10 Employees
2023
Key takeaway
The company offers a powerful AI chatbot named ioni, which leverages advanced technology to enhance customer support by providing accurate and timely responses. With its ability to seamlessly integrate company data and utilize ChatGPT for message generation, ioni ensures a level of response quality that surpasses human agents, making it an ideal solution for businesses looking to elevate their customer interaction through conversational AI.
Reference
Core business
ioni.ai - ChatGPT-4 solution for customer support
A personal AI chatbot that uses the latest AI technology to automate and speed up the work of your customer support team.
Ai tools Listing
Madrid, Spain
A
1-10 Employees
2023
Key takeaway
The company specializes in offering innovative AI tools, including WellSaid Labs, a leading AI voice platform that enhances voice-based applications with exceptional quality and customization options. Their commitment to providing in-depth reviews helps users make informed decisions about integrating AI into their operations.
Reference
Product
Voice Platform
Enhance your voice-based applications with WellSaid Labs, the top AI voice platform. Experience exceptional voice quality and customization options to captivate your audience. Elevate your brand and stay ahead of the competition with our cutting-edge technology.
aunoa
Valencia, Spain
A
11-50 Employees
2019
Key takeaway
Aunoa is at the forefront of innovation in conversational AI, specializing in the development of intelligent chatbots that enhance customer experience and streamline business processes. Their solutions integrate with major CRM and support software, helping businesses automate customer interactions and comply with customer service regulations.
Reference
Core business
Aunoa | Diseñamos chatbots para mejorar la experiencia de cliente
En Aunoa somos especialistas en el diseño de chatbots. Revoluciona la CX aplicando IA supervisada por humanos.
Technologies which have been searched by others and may be interesting for you:
When exploring the Conversational AI industry in Spain, several key considerations emerge. First, understanding the regulatory landscape is crucial, as compliance with the European Union's General Data Protection Regulation (GDPR) significantly impacts data handling and user privacy. The competitive landscape includes both local startups and established international players, each vying for market share in a rapidly evolving field. Opportunities abound in sectors like customer service, healthcare, and retail, where AI-driven solutions can enhance user engagement and operational efficiency. However, challenges such as language processing for regional dialects and cultural nuances remain significant hurdles. Environmental concerns are increasingly relevant, with a push for sustainable AI practices that minimize energy consumption and carbon footprints. The global market relevance of Spain's Conversational AI sector is also notable, as it positions itself as a key player within the European tech ecosystem. Lastly, potential partnerships with local universities and research institutions can foster innovation and development, making collaboration a vital strategy for growth in this competitive arena.
Some interesting numbers and facts about your company results for Conversational AI
Country with most fitting companies | Spain |
Amount of fitting manufacturers | 215 |
Amount of suitable service providers | 131 |
Average amount of employees | 11-50 |
Oldest suiting company | 1999 |
Youngest suiting company | 2023 |
Some interesting questions that has been asked about the results you have just received for Conversational AI
What are related technologies to Conversational AI?
Based on our calculations related technologies to Conversational AI are Big Data, E-Health, Retail Tech, Artificial Intelligence & Machine Learning, E-Commerce
Who are Start-Ups in the field of Conversational AI?
Start-Ups who are working in Conversational AI are ioni.ai, Ai tools Listing
Which industries are mostly working on Conversational AI?
The most represented industries which are working in Conversational AI are IT, Software and Services, Marketing Services, Other, Telecommunications, Consulting
How does ensun find these Conversational AI Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.