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Top Customer Analytics Companies

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60 companies for Customer Analytics

Incendium AI's Logo

Incendium AI

London, United Kingdom

A

11-50 Employees

2019

Key takeaway

Incendium offers advanced customer analytics through its proprietary tracking technology and machine learning capabilities, allowing businesses to enhance customer retention and understand behaviors that lead to conversions. Their data capturing methods enable audience segmentation and provide actionable insights throughout the customer journey, from awareness to retention.

Highlighted product

Product

Customer Analytics

Deep, compliant, user-level tracking across devices, with cutting edge machine learning gives you unparalleled customer intelligence you can action to drive growth at scale.

Analytics Partners's Logo

Analytics Partners

Jacksonville, United States

B

11-50 Employees

2002

Key takeaway

The company offers advanced analytics capabilities through integrated information and automated data integration solutions. Their ACO product provides customizable analytics designed to monitor and improve measures effectively, while their HxLogic APCD features a pre-built data model that enhances project success and efficiency.

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Product

database - Analytics Partners

AMBICA s.r.o.'s Logo

AMBICA s.r.o.

Jindřichův Hradec, Czechia

A

11-50 Employees

2004

Key takeaway

Ambica offers Customer Analytics as part of its comprehensive services, which also include performance management planning, marketing support, and profitability optimization.

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Core business

Ambica Customer Analytics |

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Buxton's Logo

Buxton

Fort Worth, United States

B

101-250 Employees

1994

Key takeaway

The company emphasizes the importance of customer analytics and predictive analytics tools in developing effective growth strategies. Their support team is dedicated to helping businesses optimize their offerings and select the right locations for successful omnichannel growth.

Highlighted product

Core business

Customer Analytics & Predictive Analytics Tools - About

Cash Management Solutions's Logo

Cash Management Solutions

Daresbury, United Kingdom

A

11-50 Employees

1991

Key takeaway

CMS Analytics specializes in cash management solutions, emphasizing their commitment to providing tailored, data-driven strategies that enhance operational efficiency and reduce costs for financial institutions and retailers. Their focus on innovative, customized solutions positions them as experts in optimizing cash operations, which could be beneficial for understanding customer behavior and making informed business decisions.

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Service

Service | CMS Analytics

Analytics Logic's Logo

Analytics Logic

Vienna, United States

B

1-10 Employees

2014

Key takeaway

Analytics Logic specializes in uncovering hidden insights within data, enabling decision-makers to make informed choices. Their expertise in digital analytics, particularly for federal government sectors, helps organizations effectively utilize their data assets.

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Service

Services Archive - Analytics Logic

Datacy's Logo

Datacy

San Jose, United States

B

1-10 Employees

2019

Key takeaway

Datacy provides valuable customer analytics by helping brands understand audience intent and measure engagement, ultimately offering actionable insights to enhance marketing strategies. Their platform equips businesses with tools to observe buyer behavior and identify opportunities, leading to improved customer engagement and effective media buying.

Highlighted product

Core business

Marketing Analytics Software | Home - Datacy

TCB Analytics's Logo

TCB Analytics

Venice, United States

B

1-10 Employees

-

Key takeaway

TCB Analytics specializes in data and analytics, offering innovative solutions that help clients across various industries manage, visualize, and analyze their data to extract actionable insights. Their team of experts focuses on advanced analytics, making them well-equipped to enhance customer analytics strategies.

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Service

Advanced Analytics · TCB Analytics

Truemetrics's Logo

Truemetrics

South Pasadena, United States

B

11-50 Employees

2006

Key takeaway

The company offers expert data solutions that provide deep insights into customer interactions and conversion rates, making it a trusted leader in digital analytics since 2006.

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Service

Reporting & Analytics

Lifetime Analytics's Logo

Lifetime Analytics

Abbécourt, France

A

11-50 Employees

-

Key takeaway

Lifetime Analytics offers a comprehensive solution designed to enhance customer experience and optimize marketing strategies for telecom operators. Its innovative approach enables teams to reduce churn and increase up-selling and cross-selling through targeted actions on customer micro-segments.

Highlighted product

Core business

Lifetime Analytics | Optimize churn, up-selling & cross-selling for telecom

Lifetime Analytics is a productized end-to-end application enabling telecom operators to i) reduce churn and down-selling and ii) increase up-selling & cross-selling. Innovative automatic cluster approach for targeted commercial and care actions on customer micro-segments


Related searches for Customer Analytics

Technologies which have been searched by others and may be interesting for you:

Products and services for Customer Analytics

A selection of suitable products and services provided by verified companies according to your search.

Product: Salesforce Implementation Services

Service

Salesforce Implementation Services

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Product: Looker

Service

Looker

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Product: VENMATE CSM Software

Product

VENMATE CSM Software

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Use cases around Customer Analytics

A selection of suitable use cases for products or services provided by verified companies according to your search.

UseCase: Looker

Use case

Looker

All

After you analyze your data, you will need to create a real-time dashboard that will help you stay up to date on your operations. With a visualize tool that allow you to talk with the data you can rapidly understand issues to fix them, but you will also find insights that will allow you to accelerate anything successful.

UseCase: Looker

Use case

Looker

All

After you analyze your data, you will need to create a real-time dashboard that will help you stay up to date on your operations. With a visualize tool that allow you to talk with the data you can rapidly understand issues to fix them, but you will also find insights that will allow you to accelerate anything successful.

Things to know about Customer Analytics

What is Customer Analytics?

Customer analytics involves the systematic analysis of customer data to gain insights into their behaviors, preferences, and trends. This process utilizes various data sources, including purchase history, website interactions, and customer feedback, to facilitate informed decision-making. By employing sophisticated tools and techniques, businesses can better understand their customers, enhance targeting strategies, and ultimately improve customer satisfaction and loyalty. Furthermore, effective customer analytics helps organizations identify patterns in customer behavior, enabling them to tailor marketing efforts and optimize product offerings to meet specific customer needs. This leads to increased sales and a stronger competitive edge in the market.


How does Customer Analytics improve business decision-making?

Customer Analytics enhances business decision-making by providing valuable insights into customer behavior and preferences. By analyzing data such as purchase history, engagement patterns, and demographic information, businesses can identify trends and make informed choices that align with customer needs. Utilizing these insights enables organizations to optimize marketing strategies, improve product offerings, and enhance customer experiences. This data-driven approach not only increases operational efficiency but also fosters stronger customer relationships, ultimately driving growth and profitability.


What tools are commonly used in Customer Analytics?

1. Google Analytics
This tool provides insights into website traffic and user behavior, helping businesses understand how customers interact with their online platforms.

2. Adobe Analytics
Offering advanced segmentation and real-time data analysis, this tool allows companies to dive deeper into customer journeys and optimize their marketing strategies.

3. Tableau
Known for its data visualization capabilities, Tableau helps businesses present complex customer data in an easily digestible format, enabling informed decision-making.

4. Mixpanel
This platform focuses on tracking user interactions with web and mobile applications, providing detailed insights into customer engagement and retention.

5. Kissmetrics
Kissmetrics is designed to track individual customer behaviors over time, allowing businesses to analyze user journeys and improve customer experience.

6. HubSpot
As an all-in-one marketing platform, HubSpot offers customer analytics tools that integrate with CRM systems, enabling businesses to analyze customer interactions across multiple channels.


How can Customer Analytics enhance customer experience?

Customer analytics plays a crucial role in enhancing the customer experience by providing insights into customer behaviors, preferences, and needs. By analyzing data collected from various touchpoints, businesses can identify patterns that reveal how customers interact with their products or services. This information allows companies to tailor their offerings, optimize communication strategies, and improve overall service delivery. Furthermore, utilizing customer analytics enables businesses to segment their audience effectively. This segmentation allows for personalized marketing efforts, ensuring that customers receive relevant content and recommendations. As a result, customers feel more valued and understood, leading to increased satisfaction and loyalty. With a deeper understanding of customer journeys, companies can proactively address issues, anticipate needs, and create a more engaging and seamless experience throughout the customer lifecycle.


What are the challenges faced in implementing Customer Analytics?

Implementing Customer Analytics can present several challenges for organizations. One major hurdle is the integration of data from various sources. Companies often struggle to consolidate data from different platforms, which can lead to inconsistencies and a fragmented view of the customer. Additionally, ensuring data quality is crucial. Inaccurate or incomplete data can skew insights and lead to misguided business decisions. Organizations also face difficulties in aligning customer analytics with their overall business strategy, as stakeholders may have differing priorities. Finally, the need for skilled personnel to analyze and interpret the data effectively can be a significant barrier, as there is often a shortage of qualified professionals in this field.


Insights about the Customer Analytics results above

Some interesting numbers and facts about your company results for Customer Analytics

Country with most fitting companiesUnited States
Amount of fitting manufacturers5550
Amount of suitable service providers5843
Average amount of employees11-50
Oldest suiting company1991
Youngest suiting company2019

Geographic distribution of results





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Frequently asked questions (FAQ) about Customer Analytics Companies

Some interesting questions that has been asked about the results you have just received for Customer Analytics

Based on our calculations related technologies to Customer Analytics are Big Data, E-Health, Retail Tech, Artificial Intelligence & Machine Learning, E-Commerce

The most represented industries which are working in Customer Analytics are IT, Software and Services, Marketing Services, Other, Consulting, Research

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Customer Analytics results by various countries

Related categories of Customer Analytics