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Top Customer Relationsship Management (Crm) Software Companies in Japan

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14 companies for Customer Relationsship Management (Crm) Software in Japan

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General Business Services's Logo

General Business Services

Tokyo, Japan

A

- Employees

1993

Key takeaway

The company, Global Brain Square, introduces Vtiger CRM, an open-source customer relationship management software with proven effectiveness, particularly useful for sales activities and customer support. They also offer support for the implementation of Vtiger in Japan.

Reference

Service

CRMソフトウェア 顧客関係管理システム Vtiger(ブイタイガー) CRM | 株式会社 グローバル ブレイン スクエア

CRM(顧客関係管理)に実績のあるオープンソースのソフトウェアVtiger(ブイタイガー)のご紹介です。営業活動やカスタマーサポートの領域で活用できます。株式会社グローバルブレインスクエア(GBS)は日本国内正規販売代理店として、御社のVtiger導入を支援します。

Virtualex Consulting's Logo

Virtualex Consulting

Tateyama, Japan

A

501-1000 Employees

2017

Key takeaway

The company, バーチャレクス・コンサルティング株式会社, emphasizes its commitment to "Customer Success" and supports all customer touchpoints through its core skills in consulting, technology, and outsourcing, highlighting its focus on enhancing Customer Relationship Management (CRM).

Reference

Service

サクセス with Salesforce | サービス | バーチャレクス・コンサルティング株式会社

コンサルティング、テクノロジー、アウトソーシングの3つのコアスキルで、すべての顧客接点を支えるバーチャレクス・コンサルティング株式会社

Communication Business Avenue Global's Logo

Communication Business Avenue Global

Yokosuka, Japan

A

51-100 Employees

2006

Key takeaway

CBA (Communication Business Avenue) offers innovative solutions that enhance customer communication and satisfaction, including AI-driven messaging and Live Assist for Microsoft Dynamics 365, which features co-browsing to improve customer interactions. Their partnerships with industry leaders ensure access to cutting-edge tools that streamline business operations and foster customer loyalty.

Reference

Core business

Home | CBA - Communication Business Avenue

AI-driven messaging with resumable conversations, Live Assist for Microsoft Dynamics 365 reduces costs and boosts customer loyalty!

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Shampan Trading Ltd.'s Logo

Shampan Trading Ltd.

Tokyo, Japan

A

1-10 Employees

-

Key takeaway

Shampan IT Solution specializes in custom software development and offers innovative IT solutions that promise high quality and user-friendly features. Their focus on customer service, competitive pricing, and scalable, easy-to-maintain products positions them as a trusted partner for businesses seeking effective software solutions.

Reference

Service

Shampan IT

100 inc.'s Logo

100 inc.

Tokyo, Japan

A

11-50 Employees

2018

Key takeaway

The company, a HubSpot Diamond Partner, specializes in providing HubSpot CRM implementation and support services, highlighting their expertise in Customer Relationship Management software. They have received multiple awards, including the HubSpot Best Partner in Japan, underscoring their commitment to helping organizations enhance their CRM capabilities.

Reference

Service

Services | HubSpot Certified Partner 100 Inc.

100inc. provides HubSpot Marketing Hub, Sales Hub, Service Hub, CMS Hub, and CRM implementation and utilization support services. We can also provide integration with external tools such as Salesforce, LINE, and Zoom.

Mark infoServe Company Limited's Logo

Mark infoServe Company Limited

Tokyo, Japan

A

51-100 Employees

2002

Key takeaway

Mark offers innovative and high-quality solutions, indicating a strong focus on customized products and services that could enhance customer relationship management (CRM) efforts. Their expertise in developing tailored applications suggests they may provide effective workflow solutions relevant to CRM software needs.

Reference

Core business

Mark infoServe Co. Ltd.,

Pacific Business Consulting's Logo

Pacific Business Consulting

Tokyo, Japan

A

101-250 Employees

1993

Key takeaway

Pacific Business Consulting offers Microsoft Dynamics 365 Sales, an integrated CRM solution designed to enhance customer relationship management by providing timely visibility into sales activities and centralized management of customer and sales information. This software also features dashboard capabilities and email distribution functions, streamlining the sales process for businesses.

Reference

Product

Dynamics 365 Sales | 製品/サービス|株式会社パシフィックビジネスコンサルティング

株式会社パシフィックビジネスコンサルティング(PBC)のDynamics 365 Sales のページです。PBCはMicrosoft Dynamics365製品の導入を通して、日本企業の国内外における企業価値向上をサポートします。

Africa Incubator's Logo

Africa Incubator

Tokyo, Japan

A

11-50 Employees

2015

Key takeaway

SENRI Ltd. offers a comprehensive Mobile and Web app for sales automation that enhances customer relationship management by enabling real-time order processing and monitoring. With customizable product and pricing lists, SENRI streamlines the sales operation, ultimately improving sales productivity.

Reference

Core business

Company – SENRI Ltd.

SENRI, a Mobile and Web combined app for sales automation, will help you in end-to-end productivity improvement of your sales operation.

SUPERDRIVE's Logo

SUPERDRIVE

Tokyo, Japan

A

11-50 Employees

2013

Key takeaway

Superdrive specializes in aligning sales and marketing objectives to enhance customer acquisition and retention through effective B2B marketing campaigns. Their focus on data-driven methodologies and customer journey optimization directly supports the goal of maximizing Customer Lifetime Value.

Reference

Core business

Attract, Convert and Retain more Customers - Superdrive

Superdrive uses data driven methodologies to improve marketing ROI for B2C and B2B companies across their customer lifeststage or customer journeys.

SCYLOG Consulting's Logo

SCYLOG Consulting

Tokyo, Japan

A

1-10 Employees

2018

Key takeaway

SCYLOG offers comprehensive CRM solutions as part of its IT consulting services, emphasizing project management and support that enhances team performance and business processes. Their expertise in SAP and cloud technologies positions them well to assist clients in transforming their customer relationship strategies.

Reference

Core business

IT CONSULTING SAP/ERP SUPPORT - SCYLOG TOKYO JAPAN

SCYLOG experienced IT consultants totally support your process transformation, core system construction, and it’s stable operation through upper business consulting, system implementation, development, operation support, and maintenance.


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UseCase: Cloud Migration

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Cloud Migration

Non Profit, SMB, Government

Whether you are moving from onprem to a cloud provider or from a cloud provider to another cloud provider you need to reach out to us and get it done professionnally and fast. This service always starts with an assessment to ensure we understand all the requirements, the risk and the vision behind the move.

UseCase: Cloud Migration

Use case

Cloud Migration

Non Profit, SMB, Government

Whether you are moving from onprem to a cloud provider or from a cloud provider to another cloud provider you need to reach out to us and get it done professionnally and fast. This service always starts with an assessment to ensure we understand all the requirements, the risk and the vision behind the move.

Information about Customer Relationsship Management (Crm) Software in Japan

When exploring the Customer Relationship Management (CRM) software industry in Japan, several key factors warrant consideration. The Japanese market is unique, characterized by a strong emphasis on customer service and relationship building, which influences CRM software requirements. Companies should be aware of local regulations, including data privacy laws such as the Act on the Protection of Personal Information (APPI), which mandates strict compliance regarding user data handling. This necessitates that CRM solutions incorporate robust security measures to protect customer information. Challenges in this sector often stem from cultural differences in communication and business practices, which can affect software adoption. Additionally, the competitive landscape features both established domestic providers and international players, making differentiation crucial for new entrants. Opportunities abound in sectors like e-commerce and retail, where personalized customer interactions are essential. Environmental concerns are increasingly relevant, as businesses are urged to adopt sustainable practices, influencing how CRM systems are developed and marketed. Furthermore, the global relevance of Japan's CRM market is growing, driven by technological advancements and an increasing focus on automation and AI. Understanding these dynamics will help stakeholders effectively navigate the CRM landscape in Japan and capitalize on emerging trends.


Insights about the Customer Relationsship Management (Crm) Software results above

Some interesting numbers and facts about your company results for Customer Relationsship Management (Crm) Software

Country with most fitting companiesJapan
Amount of fitting manufacturers9
Amount of suitable service providers8
Average amount of employees51-100
Oldest suiting company1993
Youngest suiting company2018

Frequently asked questions (FAQ) about Customer Relationsship Management (Crm) Software Companies

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Based on our calculations related technologies to Customer Relationsship Management (Crm) Software are Big Data, E-Health, Retail Tech, Artificial Intelligence & Machine Learning, E-Commerce

The most represented industries which are working in Customer Relationsship Management (Crm) Software are IT, Software and Services, Other, Consulting, Marketing Services

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