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voiXen GmbH
Berlin, Germany
A
11-50 Employees
-
Key takeaway
VIER offers a comprehensive speech analytics solution that enhances communication and task processing through advanced technologies. Their VIER Copilot provides actionable recommendations based on speech analysis, live transcription, and contact recognition, enabling businesses to optimize customer interactions and improve service performance.
Reference
Product
Speech Analytics - VIER
Speech analytics from the cloud is helping businesses to achieve best performances in their customer services and sales.
ASC Technologies
Hösbach, Germany
A
251-500 Employees
-
Key takeaway
ASC provides advanced AI-driven analytics solutions that enhance compliance and customer experience through omni-channel recording. Their innovative approach includes converting captured audio to text and translating it into multiple languages, making it especially beneficial for sectors like financial institutions and contact centers.
Reference
Core business
ASC – Experts in Cloud based Recording & Analytics
Voxalyze
Berlin, Germany
A
1-10 Employees
2020
Key takeaway
Voxalyze provides advanced Audience Analytics that equips media companies with essential data to enhance their podcast audience and refine their content and promotion strategies.
Reference
Product
Voxalyze for Media Companies - Voxalyze
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Voipfuture
Hamburg, Germany
A
11-50 Employees
2007
Key takeaway
Voipfuture specializes in voice service monitoring and analytics, offering advanced solutions that provide deep insights into both the media and signaling planes of VoIP services. Their innovative Qrystal platform enhances data-driven decision-making for communication service providers and enterprises, making it a key player in the speech analytics domain.
Reference
Core business
Voipfuture | Unique voice service monitoring and analytics
Voipfuture is a premium voice service monitoring and analytics company, providing a unique technology for better data-based insights
VoiceTrust
Munich, Germany
A
51-100 Employees
-
Key takeaway
LumenVox offers advanced speech analytics through its highly scalable and accurate speech recognition software, enabling organizations to enhance customer engagement and improve efficiencies. Their ASR and Call Progress Analysis tools provide reliable solutions for transforming voice experiences, making it easier to tackle significant business objectives.
Reference
Core business
LumenVox: AI Speech Recognition & Voice Authentication
Transforming customer engagement using AI-driven speech recognition and voice authentication technology. Accurate speech detection and transcription.
EML Speech Technology GmbH
Germany
A
11-50 Employees
1997
Key takeaway
EML Speech Technology GmbH, a developer of automatic speech recognition technologies, enhances alfaview®'s video conferencing software with intelligent speech recognition and transcription capabilities. This integration positions alfaview® as a unique GDPR-compliant platform that offers in-house speech transcription, utilizing advanced AI and machine learning algorithms.
Reference
Core business
Jobs | EML Speech Technology GmbH
Customer Alliance
Berlin, Germany
A
51-100 Employees
2009
Key takeaway
Customer Alliance offers a powerful text analytics tool that transforms customer feedback into actionable insights, making it highly relevant for those interested in speech analytics. Their platform helps organizations understand and act on customer sentiments effectively.
Reference
Product
Text Analytics | Feedback Analysis | Customer Alliance
Get a deeper understanding of your customers and make improvements where they matter most with our innovative text analytics tool.
Cognigy GmbH
Germany
A
- Employees
-
Key takeaway
Cognigy offers a comprehensive analytics suite, Cognigy Insights, that enhances contact center operations by providing actionable data from every customer interaction. This empowers businesses to deliver data-driven customer experiences and supports agents with instant access to critical knowledge, ensuring swift and precise responses.
Reference
Product
Cognigy Insights | Omnichannel Conversational AI Analytics Suite
Cognigy Insights uncovers actionable data from every customer interaction to deliver end-to-end visibility into your contact center operations.
datanizing GmbH
Munich, Germany
A
1-10 Employees
2017
Key takeaway
Datanizing GmbH specializes in automatic data and text analysis, utilizing technologies like NLP and Semantic Algorithms. Their expertise includes applications such as automatic surveys and market research, which directly relates to the field of speech analytics.
Reference
Product
Text analytics solutions - datanizing GmbH
VUI.agency
Munich, Germany
A
11-50 Employees
2016
Key takeaway
The company specializes in enhancing customer engagement through advanced Conversational AI and voice interfaces, leveraging over a decade of experience. They focus on transforming user interactions and improving chatbots and IVRs, making them well-equipped to address the needs of speech analytics.
Reference
Service
Customer Experience Research and Analysis - We transform with purpose - Ideabay.ai
We're not just an award-winning AI experience company. We're part of your team. We're consultants, researchers, and AI experts who dramatically improve chatbots and IVRs, advise on ChatGPT and LLM integration, and engineer useful conversational product features that redefine customer engagement. Let's create something that people love to talk to.
Technologies which have been searched by others and may be interesting for you:
A selection of suitable products and services provided by verified companies according to your search.
Service
ViaVo-KI speech automated transcription, summary, search engine
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Service
Bitbat
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A selection of suitable use cases for products or services provided by verified companies according to your search.
Use case
AI generated transcription, summary and headling
event, speech, congress, automotive, marketing
Möchten Sie Ihre Kongresse, Vorträge und Workshops mitschreiben, übersetzen und zusammenfassen und das in über 50 Sprachen? Dann buchen Sie jetzt einen kostenfreien Termin bei uns! Das erwartet Sie beim Meeting: Live Demo ROI Berechnung Integrationscheck Warum Sie noch heute Ihr Meeting buchen sollten? Erhöhen Sie die Sichtbarkeit in Suchmaschinen mit generierten Überschriften und Untertiteln. Profitieren Sie von semantischer Suche, Sprach- und Sprechererkennung, Qualitäts- und Komplexitätsmessung. Generieren Sie Podcasts und erhalten Sie intelligente Empfehlungen. Verwerten Sie Ihre wertvollen Inhalte vollständiger und effizienter!
Use case
Bitbat for Journalists
journalists
Journalistic Interviews: Effortlessly convert recorded interviews into text, facilitating quicker content analysis and story development. Content Creation: Transcribe podcasts, webinars, and other audio content to create accessible text versions for diverse audiences. Academic Research: Transform lecture recordings and discussions into text for easier review and citation. Market Research: Transcribe focus group sessions and consumer interviews to extract valuable insights efficiently.
Use case
AI generated transcription, summary and headling
event, speech, congress, automotive, marketing
Möchten Sie Ihre Kongresse, Vorträge und Workshops mitschreiben, übersetzen und zusammenfassen und das in über 50 Sprachen? Dann buchen Sie jetzt einen kostenfreien Termin bei uns! Das erwartet Sie beim Meeting: Live Demo ROI Berechnung Integrationscheck Warum Sie noch heute Ihr Meeting buchen sollten? Erhöhen Sie die Sichtbarkeit in Suchmaschinen mit generierten Überschriften und Untertiteln. Profitieren Sie von semantischer Suche, Sprach- und Sprechererkennung, Qualitäts- und Komplexitätsmessung. Generieren Sie Podcasts und erhalten Sie intelligente Empfehlungen. Verwerten Sie Ihre wertvollen Inhalte vollständiger und effizienter!
In the Speech Analytics industry in Germany, key considerations include compliance with stringent data protection regulations such as the General Data Protection Regulation (GDPR). Companies must ensure that they handle voice data responsibly, maintaining privacy and security to avoid hefty fines. The competitive landscape is robust, with both established players and startups innovating in the sector, which emphasizes the need for potential entrants to differentiate their offerings. Additionally, understanding the challenges posed by language diversity and dialects within Germany is crucial, as it affects the accuracy and effectiveness of speech recognition technologies. Opportunities abound as organizations increasingly seek to enhance customer experience and operational efficiency through speech analytics. The growing trend toward remote customer interactions also fuels demand for effective analytics solutions. Environmental concerns are gaining traction, leading companies to explore energy-efficient technologies and sustainable practices in their operations. Furthermore, the global market relevance of speech analytics continues to rise, driven by advancements in artificial intelligence and machine learning, making it essential for businesses in Germany to stay abreast of international trends and innovations to remain competitive. Overall, a comprehensive understanding of these factors will empower stakeholders in the Speech Analytics industry to navigate the landscape effectively.
Some interesting numbers and facts about your company results for Speech Analytics
| Country with most fitting companies | Germany |
| Amount of fitting manufacturers | 496 |
| Amount of suitable service providers | 380 |
| Average amount of employees | 11-50 |
| Oldest suiting company | 1997 |
| Youngest suiting company | 2020 |
Some interesting questions that has been asked about the results you have just received for Speech Analytics
What are related technologies to Speech Analytics?
Based on our calculations related technologies to Speech Analytics are Big Data, E-Health, Retail Tech, Artificial Intelligence & Machine Learning, E-Commerce
Which industries are mostly working on Speech Analytics?
The most represented industries which are working in Speech Analytics are IT, Software and Services, Other, Consulting, Telecommunications, Research
How does ensun find these Speech Analytics Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.