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Mediahawk
Buckingham, United Kingdom
A
11-50 Employees
2002
Key takeaway
Mediahawk offers powerful speech analytics that allows you to harness insights from every conversation, helping to transform your marketing performance by spotting trends and improving ROI.
Highlighted product
Product
Speech analytics | Marketing insights tool | Mediahawk
Harness the insight from every conversation with speech analytics and transform your marketing performance. Spot tends, improve ROI.
Relative Insight
Lancaster, United Kingdom
A
51-100 Employees
2012
Key takeaway
The company specializes in AI-driven conversational analytics, providing quick access to actionable insights from customer interactions like call center and chat transcripts. Their tools help uncover trends and patterns that enhance customer experience (CX) by identifying the factors that influence service interactions.
Highlighted product
Product
Conversational Analytics - Relative Insight
Conversational analytics for turning call center, chat, sales call and interview transcripts into objective, quant insights that improve CX.
PRECISION ANALYTICS LIMITED
Bo'ness, United Kingdom
A
1-10 Employees
-
Key takeaway
Precision Analytics is dedicated to being a leader in analytics and technology mapping, emphasizing a client-centric approach that could enhance their capabilities in areas like speech analytics. Their experienced team and commitment to innovation position them well to meet diverse analytical needs.
Highlighted product
Core business
Precision Analytics LTD
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ACTIVE ANALYTICS LTD.
Hereford, United Kingdom
A
1-10 Employees
-
Key takeaway
Active Analytics is a contractor that specializes in providing analytical solutions, which can be highly relevant for clients interested in speech analytics. They deliver bespoke training in statistics and machine learning, equipping clients with the necessary skills to enhance their analytical capabilities.
Highlighted product
Core business
Active Analytics Ltd - About
Callplan
London, United Kingdom
A
11-50 Employees
2016
Key takeaway
Callplan's AI-Powered Conversation Intelligence offers valuable speech analytics through multilingual transcriptions and in-depth analysis of conversations, sentiment, and emotions. This capability enables teams to identify customer needs and areas for improvement, ultimately enhancing customer support and driving product innovation.
Highlighted product
Core business
AI-Powered Conversation Intelligence - Callplan.io
Deliver optimized agent performance, obtain actionable business insights and enhanced customer understanding with AI-Powered Conversation Intelligence.
Anthrolytics Ltd
London, United Kingdom
A
1-10 Employees
-
Key takeaway
Anthrolytics PropensityLens utilizes predictive behavioral analytics to assess significant interactions and predict the emotional profiles and future behaviors of customers and employees. This approach can identify trends such as potential customer churn or employee turnover, making it a valuable tool for understanding and enhancing engagement.
Highlighted product
Core business
Anthrolytics | Predictive Behavioral Analytics
Anthrolytics Predictive Behavioral Analytics Solution predicts the next likely behavior of every customer or employee, every day. Its patent pending AI assesses every significant interaction, predicting an emotional profile and next likely behavior. This can predict which customers will buy more, buy less, or churn. For employees it can predict who is likely to resign, who is likely to take unplanned absence and which employees are heading towards burnout.
Analyt Data & Technology Solutions Ltd.
Gateshead, United Kingdom
A
1-10 Employees
2014
Key takeaway
Analyt is a UK-based data and analytics consultancy that emphasizes the importance of web analytics in enhancing customer experience and business performance. They offer consultancy services across major analytics platforms, which can be crucial for businesses looking to leverage data effectively.
Highlighted product
Core business
About | Analyt: Digital Customer Intelligence
A consultancy dedicated to improving customer experience and business performance through effective use of data, technology, and psychology.
Automated Analytics
Doncaster, United Kingdom
A
11-50 Employees
2013
Key takeaway
Automated Analytics offers an AI-powered analysis platform that enhances the return on investment from sales and recruitment efforts. Their focus on generating unique data insights can be particularly relevant for applications like speech analytics.
Highlighted product
Product
Solutions - Automated Analytics
SportAnalytics
United Kingdom
A
1-10 Employees
-
Key takeaway
SportAnalytics leverages AI and advanced analytics to provide data-driven insights that enhance performance and decision-making for coaches and teams. Their platform offers automated analysis and customized metrics, helping to refine player skills and strategies through innovative techniques.
Highlighted product
Product
SportAnalytics | With Text
Acceleraate
Manchester, United Kingdom
A
1-10 Employees
-
Key takeaway
The company emphasizes its commitment to providing deep customer experience (CX) insights through advanced analytics. Their collaboration with cloud analytics providers like Zoom and AWS Contact Lens highlights their focus on leveraging data and customer behavior to enhance service and loyalty.
Highlighted product
Product
CX Conversation Analytics | Zoom | AWS Contact Lens | Acceleraate
We work with cloud analytics providers to help clients deliver world class experiences, rooted in real data, customer behaviour, and actionable insights.
Technologies which have been searched by others and may be interesting for you:
A selection of suitable products and services provided by verified companies according to your search.
Service
ViaVo-KI speech automated transcription, summary, search engine
Go to product
A selection of suitable use cases for products or services provided by verified companies according to your search.
Use case
AI generated transcription, summary and headling
event, speech, congress, automotive, marketing
Möchten Sie Ihre Kongresse, Vorträge und Workshops mitschreiben, übersetzen und zusammenfassen und das in über 50 Sprachen? Dann buchen Sie jetzt einen kostenfreien Termin bei uns! Das erwartet Sie beim Meeting: Live Demo ROI Berechnung Integrationscheck Warum Sie noch heute Ihr Meeting buchen sollten? Erhöhen Sie die Sichtbarkeit in Suchmaschinen mit generierten Überschriften und Untertiteln. Profitieren Sie von semantischer Suche, Sprach- und Sprechererkennung, Qualitäts- und Komplexitätsmessung. Generieren Sie Podcasts und erhalten Sie intelligente Empfehlungen. Verwerten Sie Ihre wertvollen Inhalte vollständiger und effizienter!
Use case
AI generated transcription, summary and headling
event, speech, congress, automotive, marketing
Möchten Sie Ihre Kongresse, Vorträge und Workshops mitschreiben, übersetzen und zusammenfassen und das in über 50 Sprachen? Dann buchen Sie jetzt einen kostenfreien Termin bei uns! Das erwartet Sie beim Meeting: Live Demo ROI Berechnung Integrationscheck Warum Sie noch heute Ihr Meeting buchen sollten? Erhöhen Sie die Sichtbarkeit in Suchmaschinen mit generierten Überschriften und Untertiteln. Profitieren Sie von semantischer Suche, Sprach- und Sprechererkennung, Qualitäts- und Komplexitätsmessung. Generieren Sie Podcasts und erhalten Sie intelligente Empfehlungen. Verwerten Sie Ihre wertvollen Inhalte vollständiger und effizienter!
The Speech Analytics industry in the United Kingdom presents several key considerations for potential entrants and stakeholders. Understanding the regulatory landscape is crucial, particularly with the General Data Protection Regulation (GDPR) which governs data privacy and usage, necessitating compliance for businesses handling voice data. Additionally, organizations should be aware of the challenges posed by varying accents and dialects prevalent in the UK, which can affect the accuracy of speech recognition technology. Opportunities abound as the demand for enhanced customer experience and data-driven decision-making grows. Businesses that effectively leverage speech analytics can gain insights into customer sentiment and operational efficiency. The competitive landscape features a mix of established players and emerging startups, each vying for market share through innovation and specialized services. Global market relevance also plays a role, with UK companies increasingly looking to integrate their solutions internationally, which can lead to cross-border challenges in compliance and localization. Environmental concerns are becoming more prominent, as companies are pushed to adopt sustainable practices in their operations. Overall, a comprehensive understanding of these factors will aid anyone interested in navigating the Speech Analytics sector in the UK successfully.
Some interesting numbers and facts about your company results for Speech Analytics
| Country with most fitting companies | United Kingdom |
| Amount of fitting manufacturers | 767 |
| Amount of suitable service providers | 805 |
| Average amount of employees | 1-10 |
| Oldest suiting company | 2002 |
| Youngest suiting company | 2016 |
Some interesting questions that has been asked about the results you have just received for Speech Analytics
What are related technologies to Speech Analytics?
Based on our calculations related technologies to Speech Analytics are Big Data, E-Health, Retail Tech, Artificial Intelligence & Machine Learning, E-Commerce
Which industries are mostly working on Speech Analytics?
The most represented industries which are working in Speech Analytics are IT, Software and Services, Other, Consulting, Telecommunications, Marketing Services
How does ensun find these Speech Analytics Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.
