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ServisCo Limited
Melbourne, Australia
A
11-50 Employees
-
Key takeaway
ServisCo is dedicated to providing organizations with accurate and timely information, which is essential for effective decision-making. Their focus on understanding and maximizing data value, along with a team of skilled professionals, underscores their commitment to delivering high-quality service and support throughout complex projects.
Reference
Service
Servisco
CDM Direct
Melbourne, Australia
A
251-500 Employees
1991
Key takeaway
CDM Direct specializes in providing tailored customer service solutions through highly qualified staff and experienced professionals. Their focus on building strong relationships and delivering personalized service helps organizations enhance customer care and achieve their business goals.
Reference
Service
Customer Service Outsourcing - Customer Service Call Centre | CDM
Value Services
Perth, Australia
A
11-50 Employees
2017
Key takeaway
Value Services is committed to delivering high-quality HVAC solutions and mechanical, electrical, civil, and telecommunication services throughout Perth Metro. Their skilled workforce and round-the-clock operations ensure client satisfaction and the provision of customized strategies that meet the highest local standards.
Reference
Service
Services - Value Services
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Sweet Telecom - your telco team
Sydney, Australia
A
11-50 Employees
2010
Key takeaway
Sweet Telecom's customer service team is highly praised for their friendly and caring approach, ensuring they take ownership of every query. They also offer professional technical support and reliable communication solutions that can enhance business productivity.
Reference
Service
Sweet Services - Sweet Telecom
Services Connected Happy customers % of customers referred
Promtel (Prom-Tel Pty Ltd)
Sydney, Australia
A
11-50 Employees
1993
Key takeaway
Promtel's Customer Contact Centre offers a professional interface for clients to connect with their customers through various channels like online chat, email, and calls. This customer-centric approach allows businesses to streamline their customer service efforts, enabling them to focus on growth while maintaining effective communication with their clients.
Reference
Service
Customer Contact Centre - Promtel
Customer Contact Centre Promtel’s Customer Contact Centre provides our clients with a seamless and professional way to interface with their customers. Online chat contact Email Inbound calls Outbound calls Call reporting/response statistics We become an extension of your company, freeing you up to do other tasks that will help grow your business. Our customer-centric philosophy, […]
MyIntegrator
Melbourne, Australia
A
1-10 Employees
2013
Key takeaway
The company offers customizable integration services that can enhance customer support and streamline workflows for businesses of all sizes. With over 20 years of experience, they facilitate seamless connections between various platforms, allowing businesses to focus on their core operations.
Reference
Service
Services - MyIntegrator
Contact 121 Pty Ltd
Adelaide, Australia
A
51-100 Employees
2002
Key takeaway
The company is dedicated to delivering innovative and reliable contact centre solutions, operating 24/7 to ensure high-quality customer service for both Australian and international clients. Their experienced team offers a wide range of services, including call centre operations, SMS messaging, and email management, aimed at providing measurable value to clients.
Reference
Service
Services - Contact 121
Contact 121 provides services to Australian and Global customers, including Call Centre, Contact Centre, SMS Messaging, IVR/Call Routing, BPO, Consulting, Script Development, Cloud Based Telephony Systems, Email Management, Phone Numbers, Data Entry, Data Sourcing, Project Management, Telemarketing,
codegen_ pty ltd
Sydney, Australia
A
1-10 Employees
2018
Key takeaway
The company emphasizes its commitment to optimal customer satisfaction by delivering tailored technology services and solutions that address clients' needs. Their end-to-end managed services for cloud infrastructure and expertise in managing complex environments are designed to enhance business intelligence and service management.
Reference
Core business
Managed Services
Buroserv Australia Pty Ltd
Sydney, Australia
A
51-100 Employees
2009
Key takeaway
Buroserv has built a strong reputation for providing exceptional customer service, ensuring that clients receive tailored information and communications technology solutions. Their commitment to quality support is backed by carrier-grade Service Level Agreements and a Managed Solution approach, which focuses on efficient delivery from design to implementation.
Reference
Core business
Buroserv: IT & Telecommunications Provider for Business
Buroserv is one of Australia’s fastest-growing ICT service providers delivering telecommunication solutions including Voice, Mobility, Data, NBN and more.
TechSpecialist
Sydney, Australia
A
11-50 Employees
2001
Key takeaway
The company, with over 20 years of experience in managed services and IT consulting, emphasizes its ability to deliver tailored solutions, indicating a strong commitment to customer service. Their partnerships with top-quality service providers further enhance their capability to meet diverse client needs.
Reference
Service
Services | TechSpecialist
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For those interested in the customer service industry in Australia, several key considerations are vital for effective research. First, understanding the regulatory environment is crucial, as Australia has specific consumer protection laws that companies must adhere to, including the Australian Consumer Law. This legislation emphasizes fair trading and ensures customer rights are protected. Additionally, the competitive landscape is robust, with numerous local and international players vying for market share, requiring businesses to differentiate themselves through exceptional service and innovative solutions. Challenges such as staff retention and training are prevalent, as high turnover rates can impact service quality and customer satisfaction. Opportunities exist in leveraging technology, such as AI and chatbots, to enhance customer interactions and streamline operations. Furthermore, environmental concerns are becoming increasingly important, with consumers favoring companies that demonstrate sustainability practices. The global market relevance of Australia's customer service sector is also noteworthy, as businesses are expanding their reach through digital platforms, making it essential for them to maintain high service standards to compete globally. Understanding these factors will provide a solid foundation for anyone exploring the customer service industry in Australia.
Some interesting numbers and facts about your company results for Customer Service
| Country with most fitting companies | Australia |
| Amount of fitting manufacturers | 32 |
| Amount of suitable service providers | 44 |
| Average amount of employees | 11-50 |
| Oldest suiting company | 1991 |
| Youngest suiting company | 2018 |
Some interesting questions that has been asked about the results you have just received for Customer Service
What are related technologies to Customer Service?
Based on our calculations related technologies to Customer Service are Education, Engineering Services, IT & Technology Services, Healthcare Services, Consulting
Which industries are mostly working on Customer Service?
The most represented industries which are working in Customer Service are IT, Software and Services, Telecommunications, Business Services, Other, Research
How does ensun find these Customer Service Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.
