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Arrow Voice & Data
Sydney, Australia
11-50 Employees
1993
Key takeaway
Arrow Voice & Data emphasizes its commitment to providing exceptional customer service through 24/7 Australian support for telecommunications, cloud, and IT needs. Their cloud contact center enhances the customer experience and agent productivity, ensuring a unified communication solution for businesses.
Highlighted product
Core business
Australian 24/7 Telecommunications & I.T Support | Arrow Voice & Data
Arrow Voice & Data provides Australian based 24/7 Customer Service for Telecommunications, Cloud & I.T support for your business needs
HyproStaff
Sydney, Australia
1-10 Employees
-
Key takeaway
HyproStaff offers a range of remote office services, including virtual assistance and bookkeeping, designed to enhance business efficiency and decision-making. With a focus on delivering timely and competent results, their experienced team helps businesses streamline operations and focus on core activities.
Highlighted product
Service
Services
EGroup Security
Sydney, Australia
501-1000 Employees
1998
Key takeaway
EGroup Car Park prioritizes customer service, offering a 24x7 Operations Support Centre that ensures all inquiries are addressed promptly. Their dedicated team utilizes advanced tools to log and resolve issues, providing tailored support to meet individual client needs.
Highlighted product
Service
SERVICES | egroup
24/7 Tech Solutions
Osborne Park, Australia
1-10 Employees
2017
Key takeaway
The company offers 24-hour customer support every day of the week, ensuring that clients receive timely assistance whenever needed. Their commitment to developing long-term partnerships emphasizes a focus on reliable and responsive service.
Highlighted product
Service
Services | 24/7 Tech Solutions
Our Services Best Service, On Time, Right People Our Services Display Mounting view more Data Centre view more ITAD view more Data Centre & Workstation Cleaning view more Deployment & Rollout view more Wireless Survey view more Relocation view more Site Survey & Audits view more Warehousing & Logistics view more Data & Communications view […]
Kytec (AU)
Melbourne, Australia
11-50 Employees
2006
Key takeaway
Kytec emphasizes the importance of a strong contact center in delivering an excellent customer experience. They provide a comprehensive suite of Cisco services, including contact center solutions and omnichannel engagement, to ensure smooth and effective customer interactions.
Highlighted product
Product
Service Desk | Kytec
Simplify your service desk transactions with seamless omnichannel engagement available all day and all night.
Evolve Equipment Management
Cairns, Australia
11-50 Employees
2007
Key takeaway
The company, Evolve Equipment Management (EEM), emphasizes its commitment to customer service through comprehensive training programs and experienced technicians. Their in-person service support across Tropical North Queensland ensures that customers receive timely and knowledgeable assistance for a wide range of products and brands.
Highlighted product
Service
Service - Evolve Equipment Management
CBD Services
Townsville, Australia
11-50 Employees
2015
Key takeaway
CBD Services, based in Queensland, emphasizes its commitment to providing high-quality electrical services across various sectors. Their focus on rapid response and scheduled maintenance ensures they meet client expectations effectively.
Highlighted product
Core business
CBD Services
ServisCo Limited
Melbourne, Australia
11-50 Employees
-
Key takeaway
ServisCo is dedicated to providing organizations with accurate and timely information, which is essential for effective decision-making. Their focus on understanding and maximizing data value, along with a team of skilled professionals, underscores their commitment to delivering high-quality service and support throughout complex projects.
Highlighted product
Service
Servisco
Call Service
Melbourne, Australia
- Employees
-
Key takeaway
Call Service, established in 1951 as Australia's first 24-hour telephone answering service, emphasizes its commitment to professional and friendly customer service through a dedicated local team. They offer a wide range of services and utilize the latest technology to ensure efficient and effective communication for their clients.
Highlighted product
Core business
24/7 Live Phone Answering Services for Small Business | Call Service
TCS BI
Australia
11-50 Employees
1970
Key takeaway
The company emphasizes its commitment to enhancing customer service by providing data that maps the customer journey and analyzes the customer experience. Their TCS BI solution offers comprehensive business intelligence and support services, ensuring organizations can effectively integrate insights into their strategies and operations.
Highlighted product
Core business
Technical Support & People Counting Auditing Services - TCS BI
Technologies which have been searched by others and may be interesting for you:
A selection of suitable products and services provided by verified companies according to your search.
Service
Anusam Apparel
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For those interested in the customer service industry in Australia, several key considerations are vital for effective research. First, understanding the regulatory environment is crucial, as Australia has specific consumer protection laws that companies must adhere to, including the Australian Consumer Law. This legislation emphasizes fair trading and ensures customer rights are protected. Additionally, the competitive landscape is robust, with numerous local and international players vying for market share, requiring businesses to differentiate themselves through exceptional service and innovative solutions. Challenges such as staff retention and training are prevalent, as high turnover rates can impact service quality and customer satisfaction. Opportunities exist in leveraging technology, such as AI and chatbots, to enhance customer interactions and streamline operations. Furthermore, environmental concerns are becoming increasingly important, with consumers favoring companies that demonstrate sustainability practices. The global market relevance of Australia's customer service sector is also noteworthy, as businesses are expanding their reach through digital platforms, making it essential for them to maintain high service standards to compete globally. Understanding these factors will provide a solid foundation for anyone exploring the customer service industry in Australia.
Some interesting numbers and facts about your company results for Customer Service
| Country with most fitting companies | Australia |
| Amount of fitting manufacturers | 31 |
| Amount of suitable service providers | 44 |
| Average amount of employees | 11-50 |
| Oldest suiting company | 1970 |
| Youngest suiting company | 2017 |
Some interesting questions that has been asked about the results you have just received for Customer Service
What are related technologies to Customer Service?
Based on our calculations related technologies to Customer Service are Education, Engineering Services, IT & Technology Services, Healthcare Services, Consulting
Which industries are mostly working on Customer Service?
The most represented industries which are working in Customer Service are IT, Software and Services, Telecommunications, Business Services, Other, Research
How does ensun find these Customer Service Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.
