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Trendcom
Oldenburg, Germany
A
1-10 Employees
-
Key takeaway
trendCOM GmbH emphasizes its role as a primary contact for customers, offering expert support in multiple languages and across various countries. Their trained staff is dedicated to resolving product or service inquiries quickly, ensuring high-quality customer engagement through phone, email, and social media.
Reference
Core business
Telefonservice und Kundenbetreuung - trendCOM GmbH
Hochwertige Kundenbetreuung per Telefon, E-Mail und Social Media. Lösungsorientiert, freundlich und profesionell. Mit 25 Jahren Erfahrung.
ON Service GmbH
Hamburg, Germany
A
51-100 Employees
2002
Key takeaway
The company's service portfolio encompasses a wide range of solutions, with a strong emphasis on professional and efficient customer service management. Their qualified team effectively handles customer service from initial offerings to execution, ensuring reliability and a solution-oriented approach.
Reference
Service
Customer Service Office
PROHOGA GmbH & Co.KG
Germany
A
1-10 Employees
-
Key takeaway
The company values motivated employees who are passionate about customer service, ensuring that customers have access to the entire PROHOGA product range.
Reference
Service
Kundendienst
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Hypaths GmbH
Berlin, Germany
A
11-50 Employees
-
Key takeaway
The company emphasizes its commitment to customer service by sharing personal information with service providers to enhance service delivery and fulfill contracts. This includes processing orders, payments, and keeping customers informed about new products and offers.
Reference
Service
Kundendienst
Gröser Telekommunikation
Ennigerloh, Germany
A
1-10 Employees
-
Key takeaway
Gröser Telekommunikation offers dedicated customer service for both business and private clients, providing support for tariff comparisons, contract renewals, and personalized assistance throughout the customer relationship.
Reference
Service
Service | Gröser Telekommunikation
BFS Baur Fulfillment Solutions GmbH
Burgkunstadt, Germany
A
1001-5000 Employees
2004
Key takeaway
The company understands the growing demands of customers and consistently provides relevant responses to the evolving e-commerce landscape. As experts in customer centricity, they have successfully supported numerous businesses in engaging customers worldwide.
Reference
Product
Customer Service / BFS Baur Fulfillment Solutions
providata GmbH
Freiburg im Breisgau, Germany
A
251-500 Employees
-
Key takeaway
The company, providata, emphasizes its commitment to excellent customer service, particularly for energy suppliers, by ensuring that customer needs are met reliably, quickly, and with high quality. Their expertise in various segments, including customer service, enhances trust and satisfaction among clients.
Reference
Product
Kundenservice | providata
Kundenservice für Energielieferanten Ein guter Service begeistert und vertieft das Vertrauen in das Unternehmen. Die Wünsche Ihrer Kunden verlässlich, schnell und in hoher Qualität
crm consults GmbH
Wettenberg, Germany
A
11-50 Employees
1997
Key takeaway
The company, crm consults GmbH, positions itself as a full-service provider of practical CRM solutions, emphasizing its commitment to long-term, collaborative support in customer service. Their approach ensures that all employees can access the same data, enhancing communication with customers, suppliers, and colleagues.
Reference
Service
Kundenservice - crm consults GmbH
T & M Gesellschaft für Telefonmarketing mbH
Friedberg (Hesse), Germany
A
1-10 Employees
-
Key takeaway
T&M Telefonmarketing has over 35 years of experience in customer service, emphasizing high consulting quality and strong sales performance. They offer tailored solutions for complex challenges, ensuring a 100% GDPR-compliant approach.
Reference
Service
Kundenservice - T&M Telefonmarketing
T&M Telefonmarketing | Callcenter Distribution für Energie und Telekommunikation
Providerdienste
Bochum, Germany
A
11-50 Employees
1999
Key takeaway
Providerdienste.de specializes in hosting high-revenue online shops, emphasizing that your online business is in good hands with their support.
Reference
Core business
Referenzkunden | Providerdienste.de
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When exploring the customer service industry in Germany, several key considerations emerge. Firstly, understanding the regulatory environment is crucial. Germany has strict consumer protection laws that govern customer interactions and service quality. Companies must comply with the General Data Protection Regulation (GDPR), ensuring customer data is handled responsibly. Moreover, the competitive landscape is robust, with numerous local and international firms vying for market share. This competition drives innovation and improved service quality. Job seekers should be aware of the demand for multilingual skills, particularly in English and German, as many companies serve a diverse clientele. Opportunities in the sector are growing, especially with the increasing shift toward digital customer service solutions, such as chatbots and AI-driven support systems. These technological advancements allow companies to enhance efficiency and customer satisfaction. However, challenges also exist, including the need for continuous training and adaptation to evolving customer expectations. Environmental concerns are gaining traction, and companies are encouraged to adopt sustainable practices in their operations. This focus on sustainability can influence customer preferences and brand loyalty. Overall, individuals interested in the customer service industry in Germany should be prepared to navigate a dynamic environment shaped by regulations, technological changes, and shifting consumer behaviors.
Some interesting numbers and facts about your company results for Customer Service
| Country with most fitting companies | Germany |
| Amount of fitting manufacturers | 397 |
| Amount of suitable service providers | 773 |
| Average amount of employees | 11-50 |
| Oldest suiting company | 1997 |
| Youngest suiting company | 2004 |
Some interesting questions that has been asked about the results you have just received for Customer Service
What are related technologies to Customer Service?
Based on our calculations related technologies to Customer Service are Education, Engineering Services, IT & Technology Services, Healthcare Services, Consulting
Which industries are mostly working on Customer Service?
The most represented industries which are working in Customer Service are Other, IT, Software and Services, Telecommunications, Consulting, Marketing Services
How does ensun find these Customer Service Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.
