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Top Customer Service Companies in Germany

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60 companies for Customer Service in Germany

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Hypaths GmbH's Logo

Hypaths GmbH

Berlin, Germany

A

11-50 Employees

-

Key takeaway

The company utilizes your personal information to enhance customer service by processing orders, managing payments, and providing updates on new products and offers. They also collaborate with service providers to improve their services and fulfill contractual obligations.

Reference

Service

Service

CFC's Logo

CFC

Sohren, Germany

A

1-10 Employees

-

Key takeaway

The company provides tailored solutions in all service center areas, highlighting its commitment to customer care.

Reference

Service

Customer Care - CFC

Service Telefon's Logo

Service Telefon

Ulm, Germany

A

1-10 Employees

-

Key takeaway

The company operates a full-service call center dedicated to enhancing customer satisfaction and loyalty through immediate support for product inquiries and orders. Their comprehensive services include customer care, logistics, and invoicing, ensuring clients can offer excellent service and accessibility to their customers.

Reference

Core business

Über uns - Wer wir sind - OpenCall Service Telefon

Wir bieten sämtliche Callcenter - und Servicedienstleistungen eines modernen Customer Care Centers: Kundenservice, Büroservice und weitere Geschäftsbereiche

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F/G/M Automobil GmbH's Logo

F/G/M Automobil GmbH

Germany

A

11-50 Employees

-

Key takeaway

As a representative, the company offers its customers comprehensive sales and service support for the entire range of passenger cars, vans, and trucks from the manufacturer, ensuring excellent service and high-quality work.

Reference

Service

Service

BFS Baur Fulfillment Solutions GmbH's Logo

BFS Baur Fulfillment Solutions GmbH

Burgkunstadt, Germany

A

1001-5000 Employees

2004

Key takeaway

The company understands the growing demands of customers and consistently provides relevant responses to the evolving e-commerce landscape. As experts in customer centricity, they have successfully supported numerous businesses in engaging customers worldwide.

Reference

Product

Customer Service / BFS Baur Fulfillment Solutions

ON Service GmbH's Logo

ON Service GmbH

Hamburg, Germany

A

51-100 Employees

2002

Key takeaway

The company's service portfolio encompasses a wide range of solutions, with a strong emphasis on professional and efficient customer service management. Their qualified team effectively handles customer service from initial offerings to execution, ensuring reliability and a solution-oriented approach.

Reference

Service

Customer Service Office

TRACTO-TECHNIK's Logo

TRACTO-TECHNIK

Lennestadt, Germany

A

51-100 Employees

1962

Key takeaway

The company offers a customer center for any product or service-related inquiries.

Reference

Service

CUSTOMER CENTER

3rd opinion's Logo

3rd opinion

Hanover, Germany

A

1-10 Employees

-

Key takeaway

The company emphasizes the importance of understanding customer perspectives in service delivery, ensuring that all employees are aware of the service catalog to enhance quality. They assist in designing and developing innovative services that meet customer needs, ultimately contributing to successful customer service outcomes.

Reference

Service

Service Management | 3rd opinion

Atvita GmbH's Logo

Atvita GmbH

Kaarst, Germany

A

1-10 Employees

-

Key takeaway

The company emphasizes its unique approach to customer service by employing a Feel-Good Manager, enhancing the customer experience during various interactions such as new customer acquisition and product launches. Their innovative work model of a "3-day weekend – 4 days working" further supports their commitment to effective customer engagement.

Reference

Core business

1activ | Customer Contact Center B2B/B2C Call Center; Telemarketing Service

Bambus Contact Center's Logo

Bambus Contact Center

Aachen, Germany

A

501-1000 Employees

2018

Key takeaway

Bambus Contact Center is a leading agency that specializes in exceptional customer service solutions, enhancing procurement efficiency and overall operations. Their highly trained team is dedicated to delivering tailored call center services, ensuring a focus on creating satisfactory customer experiences across various industries.

Reference

Service

Services - Bambus Contact Center

The focus is always on the customer. Bambus Contact Center knows better than anyonehow to provide solutions that result in satisfactorycustomer care. Learn more INBOUND Our inbound call center is used by a growing number of industries and helps companies worldwide increase productivity, efficiency and profits. Our employees are carefully trained problem solvers who understand


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Information about Customer Service in Germany

When exploring the customer service industry in Germany, several key considerations emerge. Firstly, understanding the regulatory environment is crucial. Germany has strict consumer protection laws that govern customer interactions and service quality. Companies must comply with the General Data Protection Regulation (GDPR), ensuring customer data is handled responsibly. Moreover, the competitive landscape is robust, with numerous local and international firms vying for market share. This competition drives innovation and improved service quality. Job seekers should be aware of the demand for multilingual skills, particularly in English and German, as many companies serve a diverse clientele. Opportunities in the sector are growing, especially with the increasing shift toward digital customer service solutions, such as chatbots and AI-driven support systems. These technological advancements allow companies to enhance efficiency and customer satisfaction. However, challenges also exist, including the need for continuous training and adaptation to evolving customer expectations. Environmental concerns are gaining traction, and companies are encouraged to adopt sustainable practices in their operations. This focus on sustainability can influence customer preferences and brand loyalty. Overall, individuals interested in the customer service industry in Germany should be prepared to navigate a dynamic environment shaped by regulations, technological changes, and shifting consumer behaviors.


Insights about the Customer Service results above

Some interesting numbers and facts about your company results for Customer Service

Country with most fitting companiesGermany
Amount of fitting manufacturers158
Amount of suitable service providers279
Average amount of employees11-50
Oldest suiting company1962
Youngest suiting company2018

Frequently asked questions (FAQ) about Customer Service Companies

Some interesting questions that has been asked about the results you have just received for Customer Service

Based on our calculations related technologies to Customer Service are Education, Engineering Services, IT & Technology Services, Healthcare Services, Consulting

The most represented industries which are working in Customer Service are IT, Software and Services, Other, Telecommunications, Consulting, Business Services

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