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INCON CRM
Dubai, United Arab Emirates
C
1-10 Employees
2015
Key takeaway
The company offers consultancy services to help organizations manage customer relationships and cash flow through effective technology solutions. Their Accredited Consultants provide advice, training, and technical support, ensuring that employees are empowered to enhance productivity and manage valuable information efficiently.
Reference
Service
Support Services – INCON CRM
Ensure Services
Dubai, United Arab Emirates
C
251-500 Employees
-
Key takeaway
Ensure Services emphasizes its commitment to customer service by providing a wide range of IT solutions and support designed to enhance productivity and minimize disruptions. Their team of experts adopts a customer-centric approach, ensuring that businesses receive tailored support to meet their unique needs.
Reference
Core business
Header - Ensureservices
Home Services Support Services Implementation Services Managed Services Solutions Government Education Banking Hospitality Healthcare Oil & Gas About Us Awards Contact Us X Consumer Services Track Service
GEPCOM Technologies
Dubai, United Arab Emirates
C
51-100 Employees
2012
Key takeaway
The company is committed to providing high-quality products and services to ensure customer satisfaction, emphasizing their availability and support. They focus on innovation and the development of IT solutions, aiming to enhance the overall customer experience.
Reference
Service
Services
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iSON Xperiences Ltd - Leading Global CX Management Company
Dubai, United Arab Emirates
C
10001+ Employees
2011
Key takeaway
The company is dedicated to delivering a flawless customer experience through end-to-end Customer Life Cycle management and advanced data-driven digital solutions, servicing over 500 million customers. Their commitment to innovative customer experience and process management is evident in their extensive toolkit and proactive strategies to enhance customer engagement and loyalty.
Reference
Core business
Home | iSON Xperiences
Business Process Outsourcing (BPO), Business Process Management (BPM), and Digital Customer Xperience (CX), service delivery firm
D M WORLD ME FZE
Dubai, United Arab Emirates
C
11-50 Employees
2008
Key takeaway
DM World ME FZE emphasizes its commitment to customer service through its dedicated Customer Helpdesk, ensuring businesses receive support and solutions tailored to their needs. With a reputation as a trusted IT partner, the company provides innovative digital solutions that enhance customer experiences across various industries.
Reference
Product
Customer Helpdesk - D M WORLD ME FZE - Digital Transformation for your business
Specialist Services Group
Dubai, United Arab Emirates
C
1001-5000 Employees
1982
Key takeaway
Specialist Services, a Centurion company, is a global supplier of oilfield equipment and modular buildings, emphasizing its commitment to innovative and efficient solutions for customer requirements across various industries. With a strong international presence and dedicated support in design, engineering, and manufacture, the company positions itself as a leader in providing cost-effective products and services.
Reference
Service
Service – Specialist Services A Centurion company
CoProvider
Dubai, United Arab Emirates
C
1-10 Employees
2018
Key takeaway
CoProvider is an innovative online B2B marketplace that streamlines the procurement process for professional services, enabling buyers to easily compare and contact multiple reliable service providers. This transformative platform significantly reduces business development time and costs, making it a valuable resource for procurement professionals.
Reference
Core business
CoProvider | one marketplace. many services.
CoProvider is an online B2B marketplace and RFQ platform for professional services.
Cupola Teleservices (Cupola)
Dubai, United Arab Emirates
C
1001-5000 Employees
1999
Key takeaway
Cupola, the UAE's first and largest outsourced contact center services provider, emphasizes transforming customer experience through high-quality interactions and a consultative, technology-oriented approach. They implement international and government quality standards to ensure successful delivery of complex customer experience projects.
Reference
Core business
Leading Outsourced Contact Center Services Provider in UAE | Cupola Teleservices
We provide contact center outsourcing services across all communication channels from the UAE. We also offer contact center technology, consulting, training and staffing.
PCCI GROUP
Dubai, United Arab Emirates
C
1001-5000 Employees
2001
Key takeaway
PCCI has been instrumental in enhancing customer service for various clients, including Canal + Afrique and Bridge Bank, by providing comprehensive support through a dedicated contact center and a skilled workforce. Their Digital Customer Service solutions ensure a seamless experience across all digital channels, effectively managing incoming, outgoing, and digital customer interactions.
Reference
Product
Digital care - PCCI
Le Service Client Digital de PCCI permet de prendre en charge l’ensemble de demandes clients sur vos canaux digitaux. Nos agents sont poly compétents permettant un traitement de vos contacts sur tous les canaux et une expérience homogène quelque soit le canal de contact.
3SC WORLD
Dubai, United Arab Emirates
C
51-100 Employees
2006
Key takeaway
3SC World emphasizes its commitment to understanding client challenges and delivering tailored software solutions that enhance operational efficiency, which reflects their dedication to customer service.
Reference
Core business
3SC WORLD
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When exploring the Customer Service industry in the United Arab Emirates, several key considerations come into play. The UAE has a rapidly evolving regulatory environment that emphasizes customer satisfaction and service quality, driven by government initiatives aimed at enhancing the overall consumer experience. Understanding the cultural nuances is crucial, as the UAE is home to a diverse population, and effective communication strategies must cater to various linguistic and cultural backgrounds. Challenges in this sector include high competition among local and international firms, necessitating a focus on differentiating service offerings. Opportunities abound, especially with the growing trend of digital transformation, where companies are increasingly adopting technology-driven solutions like AI and chatbots to improve efficiency and customer engagement. Environmental concerns are also becoming more significant, with an emphasis on sustainable practices in service delivery. Moreover, the competitive landscape is influenced by both established businesses and startups, making it essential for new entrants to stay abreast of market trends and consumer preferences. Lastly, the global market relevance of the UAE as a commercial hub presents a unique advantage, as companies can leverage their operations to tap into international markets while maintaining a strong local presence.
Some interesting numbers and facts about your company results for Customer Service
Country with most fitting companies | United Arab Emirates |
Amount of fitting manufacturers | 75 |
Amount of suitable service providers | 106 |
Average amount of employees | 251-500 |
Oldest suiting company | 1982 |
Youngest suiting company | 2018 |
Some interesting questions that has been asked about the results you have just received for Customer Service
What are related technologies to Customer Service?
Based on our calculations related technologies to Customer Service are Education, Engineering Services, IT & Technology Services, Healthcare Services, Consulting
Which industries are mostly working on Customer Service?
The most represented industries which are working in Customer Service are IT, Software and Services, Consulting, Finance and Insurance, Other, Business Services
How does ensun find these Customer Service Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.