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Top Customer Service Companies in United Arab Emirates

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60 companies for Customer Service in United Arab Emirates

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INCON CRM's Logo

INCON CRM

Dubai, United Arab Emirates

C

1-10 Employees

2015

Key takeaway

The company offers consultancy services to help organizations manage customer relationships and cash flow through effective technology solutions. Their Accredited Consultants provide advice, training, and technical support, ensuring that employees are empowered to enhance productivity and manage valuable information efficiently.

Reference

Service

Support Services – INCON CRM

Ensure Services's Logo

Ensure Services

Dubai, United Arab Emirates

C

251-500 Employees

-

Key takeaway

Ensure Services emphasizes its commitment to customer service by providing a wide range of IT solutions and support designed to enhance productivity and minimize disruptions. Their team of experts adopts a customer-centric approach, ensuring that businesses receive tailored support to meet their unique needs.

Reference

Core business

Header - Ensureservices

Home Services Support Services Implementation Services Managed Services Solutions Government Education Banking Hospitality Healthcare Oil & Gas About Us Awards Contact Us X Consumer Services Track Service

GEPCOM Technologies's Logo

GEPCOM Technologies

Dubai, United Arab Emirates

C

51-100 Employees

2012

Key takeaway

The company is committed to providing high-quality products and services to ensure customer satisfaction, emphasizing their availability and support. They focus on innovation and the development of IT solutions, aiming to enhance the overall customer experience.

Reference

Service

Services

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iSON Xperiences Ltd - Leading Global CX Management Company's Logo

iSON Xperiences Ltd - Leading Global CX Management Company

Dubai, United Arab Emirates

C

10001+ Employees

2011

Key takeaway

The company is dedicated to delivering a flawless customer experience through end-to-end Customer Life Cycle management and advanced data-driven digital solutions, servicing over 500 million customers. Their commitment to innovative customer experience and process management is evident in their extensive toolkit and proactive strategies to enhance customer engagement and loyalty.

Reference

Core business

Home | iSON Xperiences

Business Process Outsourcing (BPO), Business Process Management (BPM), and Digital Customer Xperience (CX), service delivery firm

D M WORLD ME FZE's Logo

D M WORLD ME FZE

Dubai, United Arab Emirates

C

11-50 Employees

2008

Key takeaway

DM World ME FZE emphasizes its commitment to customer service through its dedicated Customer Helpdesk, ensuring businesses receive support and solutions tailored to their needs. With a reputation as a trusted IT partner, the company provides innovative digital solutions that enhance customer experiences across various industries.

Reference

Product

Customer Helpdesk - D M WORLD ME FZE - Digital Transformation for your business

Specialist Services Group's Logo

Specialist Services Group

Dubai, United Arab Emirates

C

1001-5000 Employees

1982

Key takeaway

Specialist Services, a Centurion company, is a global supplier of oilfield equipment and modular buildings, emphasizing its commitment to innovative and efficient solutions for customer requirements across various industries. With a strong international presence and dedicated support in design, engineering, and manufacture, the company positions itself as a leader in providing cost-effective products and services.

Reference

Service

Service – Specialist Services A Centurion company

CoProvider's Logo

CoProvider

Dubai, United Arab Emirates

C

1-10 Employees

2018

Key takeaway

CoProvider is an innovative online B2B marketplace that streamlines the procurement process for professional services, enabling buyers to easily compare and contact multiple reliable service providers. This transformative platform significantly reduces business development time and costs, making it a valuable resource for procurement professionals.

Reference

Core business

CoProvider | one marketplace. many services.

CoProvider is an online B2B marketplace and RFQ platform for professional services.

Cupola Teleservices (Cupola)'s Logo

Cupola Teleservices (Cupola)

Dubai, United Arab Emirates

C

1001-5000 Employees

1999

Key takeaway

Cupola, the UAE's first and largest outsourced contact center services provider, emphasizes transforming customer experience through high-quality interactions and a consultative, technology-oriented approach. They implement international and government quality standards to ensure successful delivery of complex customer experience projects.

Reference

Core business

Leading Outsourced Contact Center Services Provider in UAE | Cupola Teleservices

We provide contact center outsourcing services across all communication channels from the UAE. We also offer contact center technology, consulting, training and staffing.

PCCI GROUP's Logo

PCCI GROUP

Dubai, United Arab Emirates

C

1001-5000 Employees

2001

Key takeaway

PCCI has been instrumental in enhancing customer service for various clients, including Canal + Afrique and Bridge Bank, by providing comprehensive support through a dedicated contact center and a skilled workforce. Their Digital Customer Service solutions ensure a seamless experience across all digital channels, effectively managing incoming, outgoing, and digital customer interactions.

Reference

Product

Digital care - PCCI

Le Service Client Digital de PCCI permet de prendre en charge l’ensemble de demandes clients sur vos canaux digitaux.  Nos agents sont poly compétents permettant un traitement de vos contacts sur tous les canaux et une expérience homogène quelque soit le canal de contact.

3SC WORLD's Logo

3SC WORLD

Dubai, United Arab Emirates

C

51-100 Employees

2006

Key takeaway

3SC World emphasizes its commitment to understanding client challenges and delivering tailored software solutions that enhance operational efficiency, which reflects their dedication to customer service.

Reference

Core business

3SC WORLD


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Information about Customer Service in United Arab Emirates

When exploring the Customer Service industry in the United Arab Emirates, several key considerations come into play. The UAE has a rapidly evolving regulatory environment that emphasizes customer satisfaction and service quality, driven by government initiatives aimed at enhancing the overall consumer experience. Understanding the cultural nuances is crucial, as the UAE is home to a diverse population, and effective communication strategies must cater to various linguistic and cultural backgrounds. Challenges in this sector include high competition among local and international firms, necessitating a focus on differentiating service offerings. Opportunities abound, especially with the growing trend of digital transformation, where companies are increasingly adopting technology-driven solutions like AI and chatbots to improve efficiency and customer engagement. Environmental concerns are also becoming more significant, with an emphasis on sustainable practices in service delivery. Moreover, the competitive landscape is influenced by both established businesses and startups, making it essential for new entrants to stay abreast of market trends and consumer preferences. Lastly, the global market relevance of the UAE as a commercial hub presents a unique advantage, as companies can leverage their operations to tap into international markets while maintaining a strong local presence.


Insights about the Customer Service results above

Some interesting numbers and facts about your company results for Customer Service

Country with most fitting companiesUnited Arab Emirates
Amount of fitting manufacturers75
Amount of suitable service providers106
Average amount of employees251-500
Oldest suiting company1982
Youngest suiting company2018

Frequently asked questions (FAQ) about Customer Service Companies

Some interesting questions that has been asked about the results you have just received for Customer Service

Based on our calculations related technologies to Customer Service are Education, Engineering Services, IT & Technology Services, Healthcare Services, Consulting

The most represented industries which are working in Customer Service are IT, Software and Services, Consulting, Finance and Insurance, Other, Business Services

ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.

Customer Service results by various countries

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