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Benchmark Services (Pvt) Ltd
Rawalpindi Cantonment, Pakistan
E
51-100 Employees
2016
Key takeaway
Benchmark BPO is a dynamic call center that emphasizes exceptional customer service and support through a dedicated team and advanced technology. Their commitment to professionalism and continuous development ensures that every customer interaction exceeds expectations, providing peace of mind.
Reference
Service
Services
BackendCommunications
Lahore, Pakistan
E
11-50 Employees
2018
Key takeaway
The company emphasizes its commitment to exceptional customer service, stating that "Every Conversation Matters!" Their experienced Customer Service Representatives (CSRs) are dedicated to providing unwavering support, effectively addressing queries, and enhancing after-sale service to maximize leads and ensure customer satisfaction.
Reference
Core business
Backend Communications sale support - BackEnd Communications
Prime BPO
Rawalpindi Cantonment, Pakistan
E
251-500 Employees
2015
Key takeaway
Prime BPO specializes in customer support and technical support, offering tailored BPO solutions that align with clients' unique needs. Their commitment to exceptional service and a deep understanding of business challenges positions them as a leader in enhancing customer experiences.
Reference
Service
Customer Services | Prime BPO
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FoneRep
Lahore, Pakistan
E
1-10 Employees
2020
Key takeaway
The company is committed to exceeding client expectations through dedicated support and a highly skilled workforce, emphasizing their role as a virtual assistant provider. They focus on building lasting relationships and delivering value-driven services, which contributes to their clients' success.
Reference
Service
Customer Services | FoneRep
Find the best Call Center (Inbound, Outbound & Customer Support) & Web Development Services in Lahore.
Telus Network Pvt.
Lahore, Pakistan
E
251-500 Employees
-
Key takeaway
TELUS Network emphasizes its commitment to exceptional customer service, offering well-trained agents dedicated to exceeding customer expectations. They provide both B2B and B2C solutions, enhancing client interactions and supporting business growth through effective communication strategies.
Reference
Service
Service - Telus Network Pvt Ltd
Best Services Grow Your Business Value Globally actualize cost effective with resource maximizing leadership skills. Automated Reports Synergistically pursue accurate initiatives without economically imperatives. Professionally architect unique process improvements via optimal. Included with… High-converting Personal branding Modernized prospecting Clean and modern Showcasing success Bootstrap latest version View Details Automated Reports Synergistically pursue accurate initiatives without […]
ONE4 Services Private Ltd
Lahore, Pakistan
E
11-50 Employees
2020
Key takeaway
One4 Services offers comprehensive BPO solutions, including 24/7 customer service through various channels like voice, email, and chat. Their commitment to high-quality support and strong recruitment ensures that they can effectively manage customer interactions at any time.
Reference
Service
Services - One4Services (PVT) LTD
OUR DOORS NEVER CLOSEOUR SERVICES Today’s consumer is more demanding than ever, and in the global marketplace, service is often expected 24 hours a day / 7 days a week / 365 days a year. We thus provide around-the-clock OMNI Channel services including voice, email, chat and back office services, allowing your doors to stay […]
Supra BPO
Rawalpindi Cantonment, Pakistan
E
11-50 Employees
2019
Key takeaway
Supra BPO emphasizes its commitment to exceptional customer service by customizing outsourcing experiences and training staff to meet client needs effectively. With expertise in the inbound call center industry, the company is dedicated to providing innovative solutions and continuously improving its services.
Reference
Service
Services - Supra Bpo
we provide best services for bpo and outsource call centre operators and dispatchers services . for more details please contact us
Star BPO
Pakistan
E
251-500 Employees
2018
Key takeaway
Star BPO is a call center dedicated to delivering exceptional customer service, helping clients meet the high expectations of demanding customers. Their experienced team is well-versed in the latest trends in the outsourcing industry, ensuring they provide top-notch support to clients in the US, UK, Canada, and Australia.
Reference
Service
Services – Star BPO
Nethawk Pvt Ltd
Islamabad, Pakistan
E
1-10 Employees
2008
Key takeaway
Nethawk’s solutions provide exclusive inbound call services and exceptional multi-purpose outbound call center services, ensuring maximum customer satisfaction. Their commitment to prompt and satisfactory customer service across all channels positions them as a reliable partner for enhancing customer experience.
Reference
Service
SLA Support - Nethawk - Call Center and CRM Solutions
Apex Outsourcing Solutions (AOS)
Lahore, Pakistan
E
51-100 Employees
-
Key takeaway
Apex Outsourcing Solutions emphasizes that exceptional customer service is crucial for brand success, providing outsourced customer services tailored for businesses of all sizes.
Reference
Core business
Apex Outsourcing Solutions
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When exploring the customer service industry in Pakistan, several key considerations emerge. The regulatory framework is vital, as compliance with local labor laws, data protection policies, and consumer rights regulations is essential for successful operations. Challenges such as high employee turnover rates and the need for continuous training programs can impact service quality and operational efficiency. However, there are significant opportunities, particularly with the growth of e-commerce and increasing demand for remote customer support, which opens doors for innovative service delivery models. The competitive landscape is marked by a mix of local and international players, creating a dynamic environment where companies must differentiate themselves through quality and customer experience. Moreover, understanding the cultural nuances and preferences of the Pakistani consumer can significantly enhance service effectiveness. Environmental concerns are increasingly relevant, particularly as businesses look to adopt sustainable practices to appeal to environmentally conscious consumers. Finally, the global market relevance of Pakistan's customer service sector is growing, with many companies outsourcing their customer support needs to take advantage of the skilled workforce and cost-effective solutions available in the country. Overall, thorough research into these factors can provide valuable insights for anyone looking to enter or engage with the customer service industry in Pakistan.
Some interesting numbers and facts about your company results for Customer Service
Country with most fitting companies | Pakistan |
Amount of fitting manufacturers | 69 |
Amount of suitable service providers | 122 |
Average amount of employees | 51-100 |
Oldest suiting company | 2008 |
Youngest suiting company | 2020 |
Some interesting questions that has been asked about the results you have just received for Customer Service
What are related technologies to Customer Service?
Based on our calculations related technologies to Customer Service are Education, Engineering Services, IT & Technology Services, Healthcare Services, Consulting
Which industries are mostly working on Customer Service?
The most represented industries which are working in Customer Service are IT, Software and Services, Business Services, Telecommunications, Marketing Services, Other
How does ensun find these Customer Service Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.