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CSPN - Customer Service Professionals Network
Canada
A
11-50 Employees
2014
Key takeaway
The company, CSPN - Customer Service Professionals Network, is committed to transforming the customer experience (CX) landscape by helping organizations create impactful customer and employee experiences. Their new brand, The Experience Advisors, focuses on training and advisory services that enhance customer service and engagement.
Reference
Service
Customer Service Training - CSPN - Customer Service Professionals Network
Commercial Business Services
Canada
A
11-50 Employees
2000
Key takeaway
The company, Commercial Business Services, emphasizes its commitment to seamless service delivery and project management, which is crucial for effective customer service. With over 30 years of experience, they provide specialized support through a team of technicians and project managers, ensuring high-quality results tailored to client needs.
Reference
Service
Services
Go Direct Solutions
Mississauga, Canada
A
51-100 Employees
2015
Key takeaway
The company emphasizes its commitment to enhancing customer service by providing seamless eCommerce solutions that improve the overall customer experience. Their focus on integrated technology and process management ensures that businesses can effectively connect with customers through order management, promotions, and personalized offers.
Reference
Product
Customer Care - Go Direct
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ContactPoint 360
Mississauga, Canada
A
5001-10000 Employees
2007
Key takeaway
ContactPoint360 emphasizes its commitment to enhancing the customer experience through data analytics and dedicated customer support outsourcing solutions. Their brand ambassadors, equipped with deep product knowledge and advanced technology, aim to build customer loyalty and drive efficiencies, ensuring consistent and innovative customer service across various industries.
Reference
Core business
Effective Customer Support Outsourcing Solutions | Contact Point 360
Improve CSAT, Reduce TCO and Resolution Times with Contact Point 360’s Customer support outsourcing & customer experience Solutions. Get in touch with us today!
Service Metrics Inc
Canada
A
1-10 Employees
2003
Key takeaway
Service Metrics is a full-service market research firm that offers comprehensive reporting and analysis focused on customer insights for various sectors, including Service, Finance, and Health Care.
Reference
Core business
Service Metrics
Spark Business Solutions Ltd.
Surrey, Canada
A
11-50 Employees
2013
Key takeaway
The company emphasizes its commitment to customer and client support while developing enterprise software solutions.
Reference
Product
Customer and Client Support
Line One Contact Centres Inc.
Calgary, Canada
A
251-500 Employees
1998
Key takeaway
Line One offers a comprehensive range of custom contact center solutions, including 24/7 multi-channel customer support, tailored to meet the unique needs of various sectors such as healthcare, finance, and education. Their focus on developing personalized customer interaction management strategies ensures that all inquiries are handled effectively, enhancing customer satisfaction.
Reference
Product
Customer Support Solutions | Service Desk & Client Contact Center | Line One
Our customer support solutions provide an integrated approach to increase customer satisfaction and reduce costs. Contact us to chat about how we can support you.
2RI Robotics Corp
Guelph, Canada
A
1-10 Employees
1997
Key takeaway
The company is dedicated to delivering high-quality service and consulting solutions to enhance business efficiency and profitability. Their on-site service and repairs are conducted in a state-of-the-art facility, ensuring prompt and effective customer support.
Reference
Service
Services
Azure Intel Solutions
Calgary, Canada
A
1-10 Employees
2015
Key takeaway
The company emphasizes its commitment to providing tailored IT infrastructure services that enhance productivity while addressing diverse business needs. Their offshore technical support partner, Azure Intel Solutions, plays a crucial role in ensuring that customers can focus on their core activities without concerns about their IT environment.
Reference
Service
ALL Services
The Human Side
Regina, Canada
A
1-10 Employees
-
Key takeaway
The company, The Human Side, specializes in customer service development, offering over twenty-five years of experience in training and coaching to enhance customer service excellence. Their comprehensive programs and expert solutions are designed to transform customer experiences, ultimately improving satisfaction and loyalty.
Reference
Core business
Customer Service Training | Improve Customer Experience
Transform your customer service with our expert solutions. Enhance satisfaction & loyalty with our innovative development services, based in Saskatchewan
Technologies which have been searched by others and may be interesting for you:
A selection of suitable products and services provided by verified companies according to your search.
Service
Anusam Apparel
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Service
Salesforce Implementation Services
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When exploring the Customer Service industry in Canada, several key considerations come into play. Understanding local regulations is crucial, as Canada has specific consumer protection laws that govern customer interactions, ensuring fair treatment and privacy for consumers. Additionally, the industry faces challenges such as high turnover rates and the need for continuous training to keep pace with evolving technology and customer expectations. Opportunities abound in sectors like e-commerce and technology, where effective customer service can significantly enhance customer loyalty and brand reputation. The competitive landscape is marked by both local and international players, which necessitates a strong focus on service quality and innovation to stand out. Environmental concerns are becoming increasingly relevant, with customers favoring companies that demonstrate sustainability in their practices. Finally, the global market relevance of the Canadian Customer Service industry is important, as businesses must adapt to international standards and trends while catering to a diverse customer base. By examining these factors, individuals can gain valuable insights and make informed decisions when considering careers or partnerships within this dynamic sector.
Some interesting numbers and facts about your company results for Customer Service
Country with most fitting companies | Canada |
Amount of fitting manufacturers | 219 |
Amount of suitable service providers | 364 |
Average amount of employees | 11-50 |
Oldest suiting company | 1997 |
Youngest suiting company | 2015 |
Some interesting questions that has been asked about the results you have just received for Customer Service
What are related technologies to Customer Service?
Based on our calculations related technologies to Customer Service are Education, Engineering Services, IT & Technology Services, Healthcare Services, Consulting
Which industries are mostly working on Customer Service?
The most represented industries which are working in Customer Service are IT, Software and Services, Other, Telecommunications, Consulting, Logistics, Supply Chain and Transportation
How does ensun find these Customer Service Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.