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Top Customer Service Companies in Canada

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60 companies for Customer Service in Canada

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CSPN - Customer Service Professionals Network's Logo

CSPN - Customer Service Professionals Network

Canada

A

11-50 Employees

2014

Key takeaway

The company, CSPN - Customer Service Professionals Network, is committed to transforming the customer experience (CX) landscape by helping organizations create impactful customer and employee experiences. Their new brand, The Experience Advisors, focuses on training and advisory services that enhance customer service and engagement.

Reference

Service

Customer Service Training - CSPN - Customer Service Professionals Network

Commercial Business Services's Logo

Commercial Business Services

Canada

A

11-50 Employees

2000

Key takeaway

The company, Commercial Business Services, emphasizes its commitment to seamless service delivery and project management, which is crucial for effective customer service. With over 30 years of experience, they provide specialized support through a team of technicians and project managers, ensuring high-quality results tailored to client needs.

Reference

Service

Services

Go Direct Solutions's Logo

Go Direct Solutions

Mississauga, Canada

A

51-100 Employees

2015

Key takeaway

The company emphasizes its commitment to enhancing customer service by providing seamless eCommerce solutions that improve the overall customer experience. Their focus on integrated technology and process management ensures that businesses can effectively connect with customers through order management, promotions, and personalized offers.

Reference

Product

Customer Care - Go Direct

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ContactPoint 360's Logo

ContactPoint 360

Mississauga, Canada

A

5001-10000 Employees

2007

Key takeaway

ContactPoint360 emphasizes its commitment to enhancing the customer experience through data analytics and dedicated customer support outsourcing solutions. Their brand ambassadors, equipped with deep product knowledge and advanced technology, aim to build customer loyalty and drive efficiencies, ensuring consistent and innovative customer service across various industries.

Reference

Core business

Effective Customer Support Outsourcing Solutions | Contact Point 360

Improve CSAT, Reduce TCO and Resolution Times with Contact Point 360’s Customer support outsourcing & customer experience Solutions. Get in touch with us today!

Service Metrics Inc's Logo

Service Metrics Inc

Canada

A

1-10 Employees

2003

Key takeaway

Service Metrics is a full-service market research firm that offers comprehensive reporting and analysis focused on customer insights for various sectors, including Service, Finance, and Health Care.

Reference

Core business

Service Metrics

Spark Business Solutions Ltd.'s Logo

Spark Business Solutions Ltd.

Surrey, Canada

A

11-50 Employees

2013

Key takeaway

The company emphasizes its commitment to customer and client support while developing enterprise software solutions.

Reference

Product

Customer and Client Support

Line One Contact Centres Inc.'s Logo

Line One Contact Centres Inc.

Calgary, Canada

A

251-500 Employees

1998

Key takeaway

Line One offers a comprehensive range of custom contact center solutions, including 24/7 multi-channel customer support, tailored to meet the unique needs of various sectors such as healthcare, finance, and education. Their focus on developing personalized customer interaction management strategies ensures that all inquiries are handled effectively, enhancing customer satisfaction.

Reference

Product

Customer Support Solutions | Service Desk & Client Contact Center | Line One

Our customer support solutions provide an integrated approach to increase customer satisfaction and reduce costs. Contact us to chat about how we can support you.

2RI Robotics Corp's Logo

2RI Robotics Corp

Guelph, Canada

A

1-10 Employees

1997

Key takeaway

The company is dedicated to delivering high-quality service and consulting solutions to enhance business efficiency and profitability. Their on-site service and repairs are conducted in a state-of-the-art facility, ensuring prompt and effective customer support.

Reference

Service

Services

Azure Intel Solutions's Logo

Azure Intel Solutions

Calgary, Canada

A

1-10 Employees

2015

Key takeaway

The company emphasizes its commitment to providing tailored IT infrastructure services that enhance productivity while addressing diverse business needs. Their offshore technical support partner, Azure Intel Solutions, plays a crucial role in ensuring that customers can focus on their core activities without concerns about their IT environment.

Reference

Service

ALL Services

The Human Side's Logo

The Human Side

Regina, Canada

A

1-10 Employees

-

Key takeaway

The company, The Human Side, specializes in customer service development, offering over twenty-five years of experience in training and coaching to enhance customer service excellence. Their comprehensive programs and expert solutions are designed to transform customer experiences, ultimately improving satisfaction and loyalty.

Reference

Core business

Customer Service Training | Improve Customer Experience

Transform your customer service with our expert solutions. Enhance satisfaction & loyalty with our innovative development services, based in Saskatchewan


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Information about Customer Service in Canada

When exploring the Customer Service industry in Canada, several key considerations come into play. Understanding local regulations is crucial, as Canada has specific consumer protection laws that govern customer interactions, ensuring fair treatment and privacy for consumers. Additionally, the industry faces challenges such as high turnover rates and the need for continuous training to keep pace with evolving technology and customer expectations. Opportunities abound in sectors like e-commerce and technology, where effective customer service can significantly enhance customer loyalty and brand reputation. The competitive landscape is marked by both local and international players, which necessitates a strong focus on service quality and innovation to stand out. Environmental concerns are becoming increasingly relevant, with customers favoring companies that demonstrate sustainability in their practices. Finally, the global market relevance of the Canadian Customer Service industry is important, as businesses must adapt to international standards and trends while catering to a diverse customer base. By examining these factors, individuals can gain valuable insights and make informed decisions when considering careers or partnerships within this dynamic sector.


Insights about the Customer Service results above

Some interesting numbers and facts about your company results for Customer Service

Country with most fitting companiesCanada
Amount of fitting manufacturers219
Amount of suitable service providers364
Average amount of employees11-50
Oldest suiting company1997
Youngest suiting company2015

Frequently asked questions (FAQ) about Customer Service Companies

Some interesting questions that has been asked about the results you have just received for Customer Service

Based on our calculations related technologies to Customer Service are Education, Engineering Services, IT & Technology Services, Healthcare Services, Consulting

The most represented industries which are working in Customer Service are IT, Software and Services, Other, Telecommunications, Consulting, Logistics, Supply Chain and Transportation

ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.

Customer Service results by various countries

Related categories of Customer Service