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Bncautoparts
Penicuik, United Kingdom
A
1-10 Employees
-
Key takeaway
The company's service counter team boasts over 50 years of experience in customer service for both the motor trade and the public. They ensure prompt delivery, with a commitment to same day or next day service for trade customers.
Reference
Service
SERVICES
MPL Contact
Nottingham, United Kingdom
A
51-100 Employees
1994
Key takeaway
The company specializes in complex customer service provision through its network of UK contact centers, offering 24/7 support that enhances the customer experience by using local agents who understand the area. Their commitment to professional and reliable service ensures that clients receive high-quality outsourced customer support.
Reference
Service
Outsourced Customer Service
The Salesupply
Glasgow, United Kingdom
A
1-10 Employees
-
Key takeaway
Salesupply specializes in ecommerce fulfillment and call center services, offering over 500 online brands and retailers a robust customer support system. With a global network of multilingual call centers, Salesupply is dedicated to optimizing the customer experience and helping online businesses achieve international success.
Reference
Core business
Salesupply | Customer Support & Fulfilment Services since 2008
Ecommerce Fulfilment Services & Customer Support Service Partner of 500+ retailers & brands. Salesupply!
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Servicedek Ltd
Stratford-on-Avon, United Kingdom
A
11-50 Employees
2020
Key takeaway
Servicedek is an IT service company that offers essential resources and professional IT services to help IT outsourcers, resellers, and channel partners address global IT support challenges. Their commitment to quality is reflected in their selective partnership program, ensuring that they deliver reliable support across over 100 countries.
Reference
Service
Services - Servicedek
We provide vital resources that help IT outsourcers, resellers, MSP’s and channel partners meet today’s global IT support challenges.
CONNECTION SALES SUPPORT LIMITED
Chelmsford, United Kingdom
A
1-10 Employees
-
Key takeaway
Connections Sales Support is a call center that specializes in client liaison and provides tailored administration solutions, emphasizing its extensive experience and successful sales track record.
Reference
Service
SERVICES | connection-sales
Customs Support UK (UK Customs Solutions Ltd)
East Suffolk, United Kingdom
A
51-100 Employees
2014
Key takeaway
Customs Support emphasizes its commitment to customer service by providing a comprehensive range of customs solutions, including real-time monitoring and expert consultancy. Their extensive network and innovative IT systems ensure that clients receive efficient and hassle-free assistance with customs processes across Europe.
Reference
Service
Service | Customs Support
Scancom Distribution Limited
Leicester, United Kingdom
A
11-50 Employees
1993
Key takeaway
Scancom provides personalized customer service tailored to the specific needs of businesses and individuals, highlighting their commitment to addressing customer inquiries effectively. With 27 years of experience and a 24/7 support system, they utilize innovative software and a robust CRM platform to ensure timely and targeted responses.
Reference
Core business
about us
Perform CS
London, United Kingdom
A
11-50 Employees
-
Key takeaway
Perform CS is a customer service platform that specializes in providing fast, efficient, and tailored solutions to enhance customer relations. They emphasize the importance of customer interaction and support, helping businesses create a trustworthy brand that fosters customer satisfaction.
Reference
Core business
Perform CS
Perform the elite customer service platform!
NextGen UX
London, United Kingdom
A
11-50 Employees
2016
Key takeaway
The company emphasizes its commitment to customer service through a dedicated Services team that acts as an extension of the client's service delivery, ensuring prompt support and effective management of IT infrastructure changes. Their focus on enhancing employee experience and productivity through expert support and innovative solutions highlights their dedication to transforming the IT landscape for better operational efficiency.
Reference
Service
Service
RSVP (Media Response) Ltd
London, United Kingdom
A
251-500 Employees
1988
Key takeaway
RSVP is a BPO company that specializes in outsourced customer service and support, leveraging a unique workforce of professional actors to enhance communication and deliver exceptional customer interactions. With over 30 years of experience, RSVP offers a range of services including call handling, email management, social media moderation, and live chat.
Reference
Service
Outsourced Inbound Customer Service and Support | Secure Call Handling
RSVP has been providing outsourced customer service and support for over three decades offering services such as call handling, email handling, social media moderation, and live chat.
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Anusam Apparel
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Salesforce Implementation Services
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When exploring the Customer Service industry in the United Kingdom, several key considerations emerge. Understanding the regulatory environment is essential, as the UK has stringent consumer protection laws that govern how businesses interact with customers. Compliance with the General Data Protection Regulation (GDPR) is also critical, affecting how customer data is managed and processed. The industry faces challenges such as high customer expectations and the demand for personalized service, which require constant adaptation and training of staff. Opportunities exist in leveraging technology, such as artificial intelligence and chatbots, to enhance service delivery and streamline operations. The competitive landscape is marked by both established firms and new entrants, making differentiation through service quality vital for success. Environmental concerns are becoming increasingly relevant, as consumers favor companies that demonstrate sustainability practices. Additionally, the global market's influence cannot be overlooked, as UK businesses must adapt to international standards and trends while addressing local consumer preferences. Overall, these factors create a dynamic environment for anyone interested in entering the Customer Service industry in the UK, requiring a blend of regulatory knowledge, technological adaptation, and a focus on consumer satisfaction.
Some interesting numbers and facts about your company results for Customer Service
| Country with most fitting companies | United Kingdom |
| Amount of fitting manufacturers | 285 |
| Amount of suitable service providers | 602 |
| Average amount of employees | 11-50 |
| Oldest suiting company | 1988 |
| Youngest suiting company | 2020 |
Some interesting questions that has been asked about the results you have just received for Customer Service
What are related technologies to Customer Service?
Based on our calculations related technologies to Customer Service are Education, Engineering Services, IT & Technology Services, Healthcare Services, Consulting
Who are Start-Ups in the field of Customer Service?
Start-Ups who are working in Customer Service are Servicedek Ltd
Which industries are mostly working on Customer Service?
The most represented industries which are working in Customer Service are IT, Software and Services, Other, Telecommunications, Consulting, Administration
How does ensun find these Customer Service Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.
