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Top Customer Service Companies in Turkey

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21 companies for Customer Service in Turkey

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saldos's Logo

saldos

Konak, Turkey

C

51-100 Employees

2017

Key takeaway

The company boasts a team of customer service experts who are well-trained to address diverse client needs and provide detailed information about their products and services.

Reference

Core business

Saldos

GOO Service Manager's Logo

GOO Service Manager

Turkey

C

1-10 Employees

-

Key takeaway

The company offers a comprehensive Customer Service Management software that enhances support for call center agents, providing tools like a Unified Desktop and a 360-Degree View of Customer. This system ensures efficient issue resolution and effective monitoring of IT service processes.

Reference

Core business

IT Service Management – Service Desk – GOO® Service Manager

Centrade Fulfillment Services's Logo

Centrade Fulfillment Services

Turkey

C

1-10 Employees

-

Key takeaway

Centrade offers comprehensive support for e-commerce businesses in the EU, including dedicated customer service to help companies navigate legal and tax obligations. As an authorized Amazon service provider, Centrade ensures a smooth process for shipping products to fulfillment centers, which enhances customer satisfaction and operational efficiency.

Reference

Service

Centrade Fulfillment Consulting | EORI Registration, Customer Service, Web Design, SEO

EORI Registration Customer Service Website Design, SEO and Social Media agents Company Registration

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iMA Contact's Logo

iMA Contact

Selçuklu, Turkey

C

51-100 Employees

2007

Key takeaway

The company, iMA Contact, emphasizes the importance of providing excellent customer service through various online channels like live chat, email, and social media. They believe that building a long-term relationship and trust with customers is key to enhancing customer value and ensuring effective communication, ultimately meeting customer needs more effectively.

Reference

Service

Online Services - iMA Contact

With technological developments, especially younger customers can focus on online service channels such as social media, chat, and email. It is important that your business is also present online and communicates with your customers on their preferred channel. This way, your customers have more contact options and feel more engaged with your company. Optimize your […]

Virtual Team CCS's Logo

Virtual Team CCS

Turkey

C

11-50 Employees

-

Key takeaway

Virtual Team specializes in providing customer experience as a service (CXaaS) for small to medium businesses, offering cost-effective call center outsourcing that enhances customer service quality. Their comprehensive support includes 24/7 customer assistance, recruitment, and training, ensuring that businesses can focus on their core activities while improving customer satisfaction.

Reference

Core business

Top-Rated Call Center Service Providers in UAE - Contact Now

Cost-Effective Inbound & Outbound Call Center Outsourcing Services. Request A Quote Today

Provider's Logo

Provider

Pendik, Turkey

C

11-50 Employees

2018

Key takeaway

Provider is a regional technology group operating in Turkey and Europe, offering innovative solutions in areas like IoT, big data, analytics, and cloud technologies, alongside traditional IT services. They ensure system compatibility tailored to your company's needs and provide comprehensive personnel and service reporting, allowing for effective IT management.

Reference

Product

Technology – PROVIDER

Takcel's Logo

Takcel

Turkey

C

11-50 Employees

-

Key takeaway

The company emphasizes its commitment to customer service, highlighting a trusted customer base and the expansion of payment methods to enhance the customer experience. Their experts are readily available to assist and guide customers in resolving issues, further demonstrating their dedication to support.

Reference

Service

Takcel

The Premium Academy's Logo

The Premium Academy

Ataşehir, Turkey

C

1-10 Employees

2016

Key takeaway

The company specializes in enhancing customer experience through tailored consulting solutions that focus on brand creation and marketing strategies. With a commitment to providing unique and impactful services, they aim to transform best practices into success stories for their clients.

Reference

Service

Corporate Services | eXperientia Consulting

We create bespoke consulting solutions for companies to improve and develop their customer experience, branding, and strategy. Here is a list of our services.

Aksan Kalıp San. Tic. A.S. - Mikroak Ltd.'s Logo

Aksan Kalıp San. Tic. A.S. - Mikroak Ltd.

Beylikdüzü, Turkey

C

251-500 Employees

1977

Key takeaway

The company emphasizes its commitment to customer service by providing a comprehensive range of processes, starting from design support to an extensive delivery network, ensuring that customer needs are met efficiently.

Reference

Service

Services - Aksan

Ministry of CRM's Logo

Ministry of CRM

Turkey

C

1-10 Employees

2018

Key takeaway

Ministry of CRM emphasizes its commitment to customer service by offering super-fast design and development services, ensuring that clients receive the right skills exactly when needed. Their team of experts collaborates closely with clients to create tailored eCRM activation plans, integrating design and technology to foster sustainable growth and enhance connections between brands and consumers.

Reference

Core business

CRM Agency & Design Studio - Ministry of CRM

Ministry of CRM is a global CRM agency providing design, data management, platform management & consultancy services for global brands.


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Information about Customer Service in Turkey

When exploring the Customer Service industry in Turkey, several key considerations emerge. First, understanding the regulatory framework is essential, as Turkey has specific laws governing consumer rights and service quality that companies must adhere to. Additionally, the industry faces challenges such as the fluctuation of the Turkish lira, which can impact operational costs and pricing strategies. However, there are significant opportunities due to the growing digitalization of services and an increasing emphasis on customer experience, which creates a demand for skilled professionals in this sector. The competitive landscape is robust, with both local and international players striving to enhance service delivery. Companies must also be aware of cultural nuances and consumer behavior, as these factors can significantly influence service expectations and satisfaction levels. Environmental concerns are gaining traction, with an increasing focus on sustainability practices in customer service operations. Lastly, Turkey's strategic location as a bridge between Europe and Asia offers potential for companies to tap into both regional markets, enhancing their global market relevance. Understanding these dynamics can provide valuable insights for anyone looking to engage with the customer service industry in Turkey.


Insights about the Customer Service results above

Some interesting numbers and facts about your company results for Customer Service

Country with most fitting companiesTurkey
Amount of fitting manufacturers13
Amount of suitable service providers18
Average amount of employees11-50
Oldest suiting company1977
Youngest suiting company2018

Frequently asked questions (FAQ) about Customer Service Companies

Some interesting questions that has been asked about the results you have just received for Customer Service

Based on our calculations related technologies to Customer Service are Education, Engineering Services, IT & Technology Services, Healthcare Services, Consulting

The most represented industries which are working in Customer Service are IT, Software and Services, Other, Telecommunications, Automotive, Business Services

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Customer Service results by various countries

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