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Tokyo Consulting Services
Tokyo, Japan
A
1-10 Employees
-
Key takeaway
TCS offers a variety of human resources-related services, including executive coaching and leadership development, which are essential for enhancing customer service skills. Their global presence and expertise in management training can significantly benefit organizations looking to improve their customer service strategies.
Reference
Service
Services - Tokyo Consulting Services
Surround
Tokyo, Japan
A
- Employees
2013
Key takeaway
The company, Surround Global, provides comprehensive operational support, including customer service, to help emerging eCommerce businesses succeed and scale. Their services have evolved to facilitate international expansion and worldwide sales, making them a valuable partner for growing companies.
Reference
Service
サービス | サラウンド株式会社
サラウンド株式会社の公式企業ページです。サラウンド株式会社はEC事業を営む企業の味方として、フルフィルメント業務やカスタマーサポート業務といった基本サービスから、マーケティング業務や海外市場への進出サポートまで幅広くサービスを提供しています。
Mark infoServe Company Limited
Tokyo, Japan
A
51-100 Employees
2002
Key takeaway
Mark infoServe Co. Ltd. offers personalized support and services alongside its innovative and cost-effective products and solutions, highlighting their commitment to customer service.
Reference
Core business
Mark infoServe Co. Ltd.,
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Understanding the customer service industry in Japan requires awareness of several critical factors. One significant aspect is the cultural emphasis on exceptional service, deeply rooted in the concept of "Omotenashi," which prioritizes hospitality and customer satisfaction. This cultural nuance shapes expectations and interactions within the industry. Additionally, language proficiency is crucial, as effective communication is essential in delivering quality service. Regulations surrounding labor laws, including working hours and conditions, also play a vital role in shaping the customer service landscape. Challenges such as an aging population and a shrinking workforce may impact service availability and operational efficiency. However, these challenges also present opportunities for businesses to leverage technology, such as AI and automation, to enhance service delivery and efficiency. The competitive landscape in Japan is marked by both domestic and international players, making differentiation vital for success. Furthermore, environmental concerns are increasingly influencing consumer behavior, prompting companies to adopt sustainable practices and eco-friendly policies. Finally, Japan's position in the global market presents opportunities for customer service firms to cater to both local and international clients, necessitating a nuanced understanding of diverse customer needs and preferences.
Some interesting numbers and facts about your company results for Customer Service
| Country with most fitting companies | Japan |
| Amount of suitable service providers | 3 |
| Average amount of employees | 51-100 |
| Oldest suiting company | 2002 |
| Youngest suiting company | 2013 |
Some interesting questions that has been asked about the results you have just received for Customer Service
What are related technologies to Customer Service?
Based on our calculations related technologies to Customer Service are Education, Engineering Services, IT & Technology Services, Healthcare Services, Consulting
Which industries are mostly working on Customer Service?
The most represented industries which are working in Customer Service are Human Resources, IT, Software and Services, Other
How does ensun find these Customer Service Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.