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CUSTO.TECH
Barcelona, Spain
A
51-100 Employees
2016
Key takeaway
The company emphasizes that customer service is a crucial profit generator and not merely an expense. They focus on equipping human teams with training and modern tools to enhance customer interactions, referring to this approach as Customer Intelligence, which ultimately aims to create a superior customer experience.
Reference
Core business
custo.tech / the customer service HUB
Comdata Group
Madrid, Spain
A
251-500 Employees
2006
Key takeaway
The company specializes in providing comprehensive customer care services, emphasizing their commitment to delivering exceptional customer experiences. They adapt to client needs and utilize innovative technologies to enhance customer interactions.
Reference
Product
Customer Care - Konecta
When we manage your customer care and interact with your customers, we aim to create value at every touchpoint.
ClimaMarket
Valencia, Spain
A
1-10 Employees
2010
Key takeaway
The company emphasizes its commitment to excellent customer service, with a dedicated team working together to ensure that customers receive the best experience. They offer access to top-tier air conditioning solutions from leading global brands.
Reference
Service
Services
Services
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weWow
Valencia, Spain
A
51-100 Employees
2020
Key takeaway
WeWow is dedicated to transforming customer service by blending human expertise with advanced technology, ensuring exceptional remote assistance. They emphasize the importance of every customer interaction and position themselves as a partner committed to enhancing client success through innovative solutions.
Reference
Core business
Customer Service Outsourcing | WeWow
You want to outsource your customer service or are looking for remote customer assistance? We at WeWow are here to support you every step along the way by uniting human power and cutting-edge technology. Let us show you how!
servitelco
Madrid, Spain
A
251-500 Employees
1993
Key takeaway
The company specializes in the design and management of comprehensive Contact Center Services, offering customer support, corporate assistance, and product sales. With over 30 years of experience, they provide innovative solutions that optimize processes and enhance service quality.
Reference
Core business
Contact Center Omnicanal - Empresa de Iniciativa Social
AP Companies Global Solutions. Since 1997
Fuengirola, Spain
A
251-500 Employees
1997
Key takeaway
The company offers comprehensive customer service through its 24/7 call centers and a robust medical provider network, ensuring prompt and efficient care across various medical facilities. Their in-house software enhances case management and claims handling, allowing for personalized attention to customer needs.
Reference
Service
Services For Tourists
Prosodie-Ibérica
Spain
A
501-1000 Employees
-
Key takeaway
Prosodie provides companies with 24/7 management services for information and communication technologies, ensuring business continuity and daily operations, which is essential for effective customer service.
Reference
Core business
Servicios de Contact Center – Prosodie
Fonetic
Madrid, Spain
A
51-100 Employees
2006
Key takeaway
Sabio Technology focuses on enhancing customer service through fully integrated live chat and optimized contact center performance, providing the tools and technology necessary to deliver exceptional customer experiences.
Reference
Product
Cutting-Edge Customer Experiences – Technology | Sabio Group
Transform your customer experience the right tools and technology in your toolbox. Tech enabled contact centres powered by Sabio
SERVITEC BUSINESS S.L.
Vilanova i la Geltrú, Spain
A
1-10 Employees
-
Key takeaway
Saleservices is a company specializing in telecommunications and internet services, highlighting their expertise and commitment to customer satisfaction. They effectively manage transitions between service providers, ensuring clients receive the necessary support for a seamless experience.
Reference
Core business
Saleservices - Especialistas en Telecomunicaciones e InternetSlug: saleservices-telecomunicaciones
Saleservices es una empresa especializada en telecomunicaciones e internet que ofrece todos los servicios necesarios para la presencia en línea de tu empresa. Con más de 20 años de experiencia en telefonía, Saleservices te ayuda a potenciar tu negocio y a encontrar la solución que necesitas. Descubre más en su sitio web.
Sabio España
Madrid, Spain
A
501-1000 Employees
1998
Key takeaway
Sabio Group focuses on enhancing customer service through fully integrated live chat and optimized contact center performance, utilizing advanced technology to transform customer experiences.
Reference
Product
Cutting-Edge Customer Experiences – Technology | Sabio Group
Transform your customer experience the right tools and technology in your toolbox. Tech enabled contact centres powered by Sabio
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When exploring the customer service industry in Spain, several key considerations come into play. Understanding local regulations is crucial, as Spain has specific consumer protection laws and data privacy regulations, particularly in light of GDPR compliance. Companies must ensure they are adhering to these laws to avoid significant penalties. Additionally, the competitive landscape in Spain is robust, with both local and international players vying for market share. This highlights the importance of differentiating service offerings to attract and retain customers. Challenges in this sector include high turnover rates and the need for continuous staff training to maintain service quality. However, opportunities abound, especially with the rise of digital transformation. Companies that leverage technology, such as AI and chatbots, can enhance customer interactions and streamline operations. Environmental concerns are also increasingly relevant, as consumers favor businesses that adopt sustainable practices. Finally, the global market relevance of the customer service industry means that strategies that work well in Spain can often be adapted for broader European or international markets, making it essential for companies to keep an eye on global trends and best practices.
Some interesting numbers and facts about your company results for Customer Service
| Country with most fitting companies | Spain |
| Amount of fitting manufacturers | 31 |
| Amount of suitable service providers | 64 |
| Average amount of employees | 251-500 |
| Oldest suiting company | 1993 |
| Youngest suiting company | 2020 |
Some interesting questions that has been asked about the results you have just received for Customer Service
What are related technologies to Customer Service?
Based on our calculations related technologies to Customer Service are Education, Engineering Services, IT & Technology Services, Healthcare Services, Consulting
Which industries are mostly working on Customer Service?
The most represented industries which are working in Customer Service are IT, Software and Services, Consulting, Marketing Services, Telecommunications, Other
How does ensun find these Customer Service Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.