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Comprehensive Support Services PTE. LTD.
Singapore
C
1001-5000 Employees
-
Key takeaway
CSS is dedicated to providing quality customer service through a comprehensive support team of over 3000 employees, ensuring that clients receive tailored solutions that meet their individual needs. With a commitment to transparency and integrity, CSS delivers a range of services designed by experts, focused on fulfilling client expectations across various sectors.
Reference
Service
Soft Services - Css Group Singapore
We ensure that the Customer receives a detailed, professional, and consistent level of service.
Communication Services Pte Ltd
Singapore
C
51-100 Employees
1973
Key takeaway
CommServ specializes in providing comprehensive customer service solutions, including the implementation and customization of Contact Centre systems to manage high call volumes. With over 45 years of experience, they offer on-site support, training, and troubleshooting, ensuring effective communication and integration for their clients' Unified Communication needs.
Reference
Service
Services | COMMSERV
Care Incorporation
Singapore
C
11-50 Employees
2010
Key takeaway
The company emphasizes its ability to enhance customer service through increased workforce productivity and improved accuracy in their systems, which directly supports service level agreements and reduces costs.
Reference
Service
Services | care-inc
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inCall Systems Pte Ltd
Singapore
C
51-100 Employees
1998
Key takeaway
The company specializes in integrated marketing and customer solutions, focusing on helping businesses acquire, retain, and grow their customer base through proactive relationship management and a commitment to enhancing the customer experience. Their expertise in generating high-quality leads ensures that clients can effectively convert opportunities into actual sales.
Reference
Core business
service-1 - inCall Systems
Caerlee Services
Singapore
C
1-10 Employees
2020
Key takeaway
The company emphasizes the importance of customer trust and experience, highlighting that loyalty is built through clear service promises and reliable processes. Ian Selbie, a seasoned leader with over 20 years of experience, oversees these initiatives, ensuring a focus on security and compliance.
Reference
Service
Services |
SimpleCRM Careers
Singapore
C
51-100 Employees
2014
Key takeaway
SimpleCRM is a powerful, AI-driven customer relationship management platform that enhances customer service by streamlining all customer interactions, from prospecting to retention. It has successfully transformed the customer engagement strategies of various organizations, including banks and financial services, providing them with tailored solutions to meet specific customer needs.
Reference
Service
service Archives - Enterprise CRM with AI Advantage -SimpleCRM
SimpleCRM is a fast, scalable AI-Powered CRM for lead management, digital marketing, enterprise mobility & Customer360 views
ADVINTEK
Singapore
C
251-500 Employees
2019
Key takeaway
Advintek Pte Ltd is a consulting and IT services provider dedicated to delivering excellence in business technology services, including customer analytics and communication management. Their highly seasoned team engages with clients in a professional manner, ensuring effective solutions that help businesses succeed in a dynamic environment.
Reference
Service
Digital Services – Advintek Pte Ltd
Everise Shipping Service
Singapore, Singapore
C
51-100 Employees
1994
Key takeaway
The company emphasizes its commitment to customer service by providing a dedicated team and a wide range of supplies and support for ship maintenance and chandlery. Their focus on reliability and efficiency, enhanced by technology, ensures that they meet the needs of their clients effectively.
Reference
Product
Customers First | Everise Shipping Service
SC Fulfil
Singapore
C
51-100 Employees
2000
Key takeaway
SCF Group is a Non-Asset based and Neutral Value-Creation Service Provider that enhances supply chain visibility and offers tailored solutions to address modern challenges. They also provide business advisory services to logistics companies, including post-acquisition transformation and integration.
Reference
Service
Service Request - Our Services
iMAD2
Singapore
C
11-50 Employees
2018
Key takeaway
The company specializes in Customer Transformation, utilizing Big Data and AI technology to deliver insight-led results. Their comprehensive consulting services help identify gaps and opportunities, leading to tailored solutions that enhance customer service.
Reference
Service
Our Services
We are a new breed of Customer Transformation specialists focused on insight led results via Big Data & AI technology
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When exploring the customer service industry in Singapore, several key factors come into play. The regulatory environment is pivotal, with the Ministry of Manpower overseeing employment standards and workplace safety, which impacts hiring practices and operational protocols. Additionally, the industry faces challenges such as high customer expectations and the need for rapid service delivery, necessitating investment in technology and employee training. Opportunities abound in sectors like e-commerce and fintech, where demand for excellent customer support is on the rise due to digital transformation. The competitive landscape includes both local and international players, pushing companies to innovate continuously. Customer service professionals must be adept at using customer relationship management (CRM) tools and data analytics to enhance client interactions. Furthermore, environmental sustainability is becoming increasingly relevant, as consumers prefer companies that adopt eco-friendly practices. The global market relevance of Singapore as a business hub also presents opportunities for customer service roles that cater to diverse markets. Understanding these considerations will be crucial for anyone looking to enter or advance in the customer service sector in Singapore.
Some interesting numbers and facts about your company results for Customer Service
| Country with most fitting companies | Singapore |
| Amount of fitting manufacturers | 33 |
| Amount of suitable service providers | 47 |
| Average amount of employees | 51-100 |
| Oldest suiting company | 1973 |
| Youngest suiting company | 2020 |
Some interesting questions that has been asked about the results you have just received for Customer Service
What are related technologies to Customer Service?
Based on our calculations related technologies to Customer Service are Education, Engineering Services, IT & Technology Services, Healthcare Services, Consulting
Which industries are mostly working on Customer Service?
The most represented industries which are working in Customer Service are IT, Software and Services, Finance and Insurance, Telecommunications, Consulting, Logistics, Supply Chain and Transportation
How does ensun find these Customer Service Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.