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Top Secret Shopping Companies in Brazil

The B2B platform for the best purchasing descision. Identify and compare relevant B2B manufacturers, suppliers and retailers

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34 companies for Secret Shopping in Brazil

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Price Survey's Logo

Price Survey

Belo Horizonte, Brazil

C

1-10 Employees

2017

Key takeaway

The company specializes in providing real-time insights into product sales prices and monitoring, enabling retailers to adapt their pricing strategies effectively. Their innovative approach includes detailed reporting and visual validation of retail conditions, which is crucial for understanding product positioning and availability.

Reference

Core business

Pesquisa de Preços e Pesquisa de Campo de Varejo - Price Survey

A Price Survey faz Pesquisa de Preços e Pesquisa de Campo no Varejo e na Indústria. Monitoramento de preços e Pesquisa de Mercado para a Ruptura do Varejo.

Global Shopper's Logo

Global Shopper

São Paulo, Brazil

C

51-100 Employees

2017

Key takeaway

Global Shopper, a division of Omnicom Media Group in Brazil, emphasizes the importance of connected commerce, which enhances the shopper's experience through seamless discovery and engagement. Their focus on creating integrated shopping experiences aligns with the concept of "secret shopping," where understanding consumer interactions is crucial.

Reference

Core business

GS global shopper | Growth. Different.

We are all constantly having experiences, and each one builds people and brands. It is an ecosystem. Alive. Connected. That progressively intertwines itself to be increasingly integrated. We understand this organism. We are part of this evolution. Come and grow with us to be really different.

Spia Consultoria's Logo

Spia Consultoria

Luziânia, Brazil

C

1-10 Employees

-

Key takeaway

The company, SPIA Soluções Empresariais, has developed a secret shopping software that provides businesses with precise diagnostics and actionable plans to address issues. Their trained secret shoppers evaluate the services and products of competitors, offering comprehensive and professional insights that help companies enhance their customer experience.

Reference

Core business

SPIA Soluções Empresariais

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Malhada Shopping's Logo

Malhada Shopping

Brazil

C

1-10 Employees

-

Key takeaway

MS SHOPPING is a virtual and physical store that offers a wide variety of products, including smartphones, electronics, and accessories, available for immediate delivery and by order, making it a convenient one-stop shop for all your needs.

Reference

Core business

MS SHOPPING - Smartphones, Eletrônicos e Acessórios

MS SHOPPING, é uma loja virtual e física que abrange uma grande diversidade de produtos na área de telefonia/informática e outros, à pronta entreg...

CoinShopp's Logo

CoinShopp

Rio de Janeiro, Brazil

C

1-10 Employees

-

Key takeaway

CoinShopp (CSHOP) is an innovative decentralized e-commerce platform that facilitates the sale of digital and physical goods using its proprietary token, enhancing the online shopping experience with secure and efficient transactions. Their focus on integrating crypto assets with e-commerce aims to create a comprehensive ecosystem for digital businesses.

Reference

Core business

CoinShopp (CSHOP) - The first tokenized e-commerce - CoinShopp

Welcome to the E-commerce revolution, we are CoinShopp!

SAX | Customer Experience Metrics's Logo

SAX | Customer Experience Metrics

São Paulo, Brazil

C

11-50 Employees

2011

Key takeaway

The text highlights SAX's expertise in "Cliente Oculto" (Mystery Shopping), emphasizing its focus on monitoring service standards through direct interaction with employees, which is essential for understanding customer experiences. SAX is a leader in this field in Brazil, offering valuable insights for businesses seeking to enhance their operational standards and customer service.

Reference

Core business

Cliente Oculto e Auditoria de Operações é com a SAX

A SAX fornece o melhor quando o assunto é cliente oculto e auditoria de operações. Converse conosco e veja todas as possibilidades para sua empresa.

SM Places's Logo

SM Places

São Paulo, Brazil

C

11-50 Employees

2016

Key takeaway

The company, Smplaces, offers a comprehensive platform for creating and managing marketplaces, which could be beneficial for secret shopping strategies. Their focus on SEO and partnership with specialized services enhances the overall marketplace experience.

Reference

Core business

Smplaces - Seu marketplace 100% gerenciável e totalmente pronto pra começar

ZCodeo's Logo

ZCodeo

São Carlos, Brazil

C

51-100 Employees

2010

Key takeaway

Zcodeo LLP emphasizes the importance of e-commerce for business growth, offering end-to-end solutions for online businesses, including the development of secure and scalable e-commerce websites and applications. Their expertise in web and app development positions them as a key player in enhancing digital retail experiences.

Reference

Product

E-Commerce

SHOP ENGENHARIA LTDA's Logo

SHOP ENGENHARIA LTDA

Porto Alegre, Brazil

C

1-10 Employees

1983

Key takeaway

Shop Engenharia is a service provider that offers full-service solutions, including comprehensive consulting, engineering, and maintenance. With a commitment to quality and safety, they are well-equipped to meet diverse needs in various sectors.

Reference

Core business

Shop Engenharia

SoaresTI Soluções's Logo

SoaresTI Soluções

Rio de Janeiro, Brazil

C

1-10 Employees

2012

Key takeaway

The company, SoaresTI, offers a vast selection of over 9 million digital products, highlighting a diverse range of options that could be valuable for secret shopping experiences.

Reference

Product

eCommerce Website – SoaresTI


Related searches for Secret Shopping

Technologies which have been searched by others and may be interesting for you:

Products and services for Secret Shopping

A selection of suitable products and services provided by verified companies according to your search.

Product: Store & Venue Mystery Shopping

Service

Store & Venue Mystery Shopping

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Use cases around Secret Shopping

A selection of suitable use cases for products or services provided by verified companies according to your search.

UseCase: Improving Customer Service and Sales in a Retail Chain

Use case

Improving Customer Service and Sales in a Retail Chain

Retail, Hospitality, Automotive, Entertainment, Healthcare, Leisure & Fitness, Financial Services

A national retail chain has been experiencing inconsistent customer service across its stores, leading to varied customer satisfaction levels and missed sales opportunities. Management wants to ensure that staff in all locations are following company standards, engaging customers effectively, and maximising sales potential. To achieve this, they engage Centrebound’s Store & Venue Mystery Shopping service. Centrebound deploys trained mystery shoppers to visit various stores, acting as typical customers. The shoppers assess how well employees greet and engage customers, promote products, and handle transactions. Additionally, they evaluate the cleanliness, organisation of the store, and compliance with health and safety protocols. After conducting multiple assessments, Centrebound delivers detailed reports on each visit, highlighting strengths and weaknesses in customer service and operational processes. The retail chain uses these insights to implement targeted training for staff, adjust store layouts for better customer navigation, and improve the enforcement of company policies. As a result, the chain sees improved customer satisfaction scores, higher sales conversions, and consistent service standards across all locations.

UseCase: Improving Customer Service and Sales in a Retail Chain

Use case

Improving Customer Service and Sales in a Retail Chain

Retail, Hospitality, Automotive, Entertainment, Healthcare, Leisure & Fitness, Financial Services

A national retail chain has been experiencing inconsistent customer service across its stores, leading to varied customer satisfaction levels and missed sales opportunities. Management wants to ensure that staff in all locations are following company standards, engaging customers effectively, and maximising sales potential. To achieve this, they engage Centrebound’s Store & Venue Mystery Shopping service. Centrebound deploys trained mystery shoppers to visit various stores, acting as typical customers. The shoppers assess how well employees greet and engage customers, promote products, and handle transactions. Additionally, they evaluate the cleanliness, organisation of the store, and compliance with health and safety protocols. After conducting multiple assessments, Centrebound delivers detailed reports on each visit, highlighting strengths and weaknesses in customer service and operational processes. The retail chain uses these insights to implement targeted training for staff, adjust store layouts for better customer navigation, and improve the enforcement of company policies. As a result, the chain sees improved customer satisfaction scores, higher sales conversions, and consistent service standards across all locations.

Information about Secret Shopping in Brazil

When exploring the secret shopping industry in Brazil, it is crucial to consider several key factors. The legal landscape is important, as regulations governing consumer protection and data privacy have become increasingly stringent. Understanding local laws can help ensure compliance and avoid potential legal issues. Additionally, the competitive landscape is significant; the market features a mix of established players and new entrants, making it essential to assess the strengths and weaknesses of various companies. Challenges such as economic fluctuations and varying consumer behaviors across different regions can impact the effectiveness of secret shopping initiatives. However, opportunities abound, particularly as businesses seek to enhance customer experiences in a rapidly evolving market. The rise of e-commerce also offers new avenues for secret shopping, as companies look to evaluate online services and customer interactions. Moreover, environmental concerns are becoming more relevant, with an increasing emphasis on sustainable practices. Companies in this industry may need to align their operations with eco-friendly initiatives to meet consumer expectations. Overall, understanding these dynamics is vital for anyone interested in engaging with the secret shopping industry in Brazil, as it offers both challenges and significant potential for growth.


Insights about the Secret Shopping results above

Some interesting numbers and facts about your company results for Secret Shopping

Country with most fitting companiesBrazil
Amount of fitting manufacturers11
Amount of suitable service providers9
Average amount of employees1-10
Oldest suiting company1983
Youngest suiting company2017

Frequently asked questions (FAQ) about Secret Shopping Companies

Some interesting questions that has been asked about the results you have just received for Secret Shopping

Based on our calculations related technologies to Secret Shopping are Big Data, E-Health, Retail Tech, Artificial Intelligence & Machine Learning, E-Commerce

The most represented industries which are working in Secret Shopping are IT, Software and Services, Retail, Marketing Services, Consulting, Finance and Insurance

ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.

Secret Shopping results by various countries

Related categories of Secret Shopping