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The B2B platform for the best purchasing descision. Identify and compare relevant B2B manufacturers, suppliers and retailers
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Checker Software
Hadera, Israel
B
11-50 Employees
2005
Key takeaway
Checker Software Systems specializes in providing a comprehensive platform for mystery shopping and customer experience tracking. With nearly 15 years of expertise, the company offers integrated solutions that enhance the research workflow, making it a valuable resource for businesses looking to improve their customer experience strategies.
Reference
Core business
Checker Software for Mystery Shopping Providers & CX / VoC Researches
Advanced enterprise solution designed to streamline the entire research workflow delivering breakthrough customer experiences & tracking surveys
Roundforest
Tel-Aviv, Israel
B
11-50 Employees
2014
Key takeaway
Roundforest offers AI-powered shopping recommendation tools designed to create a delightful and stress-free online shopping experience. Their mission is to simplify the shopping process for consumers.
Reference
Core business
Roundforest - On a Mission to Simplify Shopping
AI-powered shopping recommendation tools for the smart consumer.
See2buy
Tel-Aviv, Israel
B
1-10 Employees
2017
Key takeaway
See2Buy offers a unique shopping experience through custom-built pop-up showrooms that merge online and physical shopping, creating a fun and collaborative environment for customers. Their focus on transparency ensures customers see the final price, including all costs, delivered to their doorstep.
Reference
Core business
homepage - see2Buy Shop-Shop
shop-shop by See2Buy Managed E-Commerce Solutions SOME OF OUR CLIENTS Online shopping in the physical world.Merge the worlds, get the best shopping experience. Read moreShop more carry less.Try it, fit in. We will deliver to your door. Read moreDigital pop up showrooms.Unique shopping experience in our showrooms. Read more Previous Next
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WebRTSI
Beit Shemesh, Israel
B
1-10 Employees
-
Key takeaway
The company emphasizes its commitment to simplifying complex data and enhancing user engagement through its WebRTSI platform, which could be valuable for understanding customer interactions in a secret shopping context. Their focus on real-time insights and user-centered design suggests they provide tools that could help businesses effectively convert visitors into customers.
Reference
Product
Smart Ecommerce
Supersmart
Drom HaSharon Regional Council, Israel
B
11-50 Employees
2014
Key takeaway
Supersmart is revolutionizing the shopping experience through its AI-powered fast checkout solutions, enabling a frictionless shopping process with no checkout lines. Their technology not only addresses retailers' challenges but also enhances customer satisfaction by providing a swift and efficient way to shop.
Reference
Product
SOLUTIONS - SuperSmart
Solutions Supersmart XP Autonomous Fast Track Checkout AI recommendation engine AI validation &loss prevention engine Shopper app(iOS / Android / SDK) Attendant app(iOS / Android) Control & analitics web dashboard Product datasampling app Available with Validation Stations Mini WaveModel S1 Ideal for baskets or small personal bags and consists of a scale and two cameras.
Scrapezone
Tel-Aviv, Israel
B
1-10 Employees
2019
Key takeaway
The company offers a Real-Time eCommerce API that tracks product pricing changes across major eCommerce sites, providing valuable data for secret shopping activities. Their scraping solution allows for effortless collection of search engine and e-commerce data, making it ideal for real-time market analysis.
Reference
Core business
Ultimate Web Scraping Solution - ScrapeZone RealTime Web Scraping API
Real-Time SERP and e-commerce API. Our self service scraping solution effortlessly collects search engine and e-commerce data in real time without R&D work!
Koala Apps
Kfar Saba, Israel
B
1-10 Employees
2019
Key takeaway
Koala Apps specializes in providing Shopify sellers with tools that offer actionable insights into competitors' stores, helping them make data-driven decisions. Their Koala Inspector app reveals key information about Shopify shops, including best-selling products, themes, and advertising strategies.
Reference
Core business
Reveal the Secrets Behind every Shopify Shop - Koala Apps🐨
Koala Inspector Shopify App Detector to reveal secrets behind every Shopify shop with one click — Shopify apps, themes, products, ad campaigns...
TNG Shopper
Petah Tikva, Israel
B
1-10 Employees
2020
Key takeaway
The company highlights the importance of understanding local consumer behavior and offline trends, which can directly enhance targeted marketing strategies and identify top-selling products. This focus on optimizing retail through insights from local searches aligns with the concept of "secret shopping" by providing a deeper understanding of customer preferences and behaviors.
Reference
Core business
TNG Shopper - Shopper Hybrid Retail Platform | Hybrid Commerce - Hybrid Retail
TNG Shopper. Accelerating the Next Generation of Retail. A hybrid retail web platform where physical and digital retail merge. Hybrid Commerce - Hybrid Retail
MISTRIX
Tel-Aviv, Israel
B
1-10 Employees
-
Key takeaway
MISTRIX is revolutionizing the makeup shopping experience by using generative AI and advanced AR technology, allowing shoppers to digitally try on looks and explore beauty options in a more interactive way. This innovative approach transforms traditional product-based shopping into a comprehensive beauty exploration platform.
Reference
Core business
MISTRIX
ARpalus
Netanya, Israel
B
11-50 Employees
2019
Key takeaway
Arpalus offers a revolutionary solution for brands and retailers to gather and analyze critical data from physical shelves in real-time using a smartphone app. Their online dashboard provides real-time reporting at the SKU level, empowering managers to make informed decisions.
Reference
Core business
Arpalus - A New Vision for Retail
Providing a simple and accurate way for brands and retailers to collect and analyze important data from physical shelves in real-time through a smartphone app.
Technologies which have been searched by others and may be interesting for you:
A selection of suitable products and services provided by verified companies according to your search.
Service
Store & Venue Mystery Shopping
Go to product
A selection of suitable use cases for products or services provided by verified companies according to your search.
Use case
Improving Customer Service and Sales in a Retail Chain
Retail, Hospitality, Automotive, Entertainment, Healthcare, Leisure & Fitness, Financial Services
A national retail chain has been experiencing inconsistent customer service across its stores, leading to varied customer satisfaction levels and missed sales opportunities. Management wants to ensure that staff in all locations are following company standards, engaging customers effectively, and maximising sales potential. To achieve this, they engage Centrebound’s Store & Venue Mystery Shopping service. Centrebound deploys trained mystery shoppers to visit various stores, acting as typical customers. The shoppers assess how well employees greet and engage customers, promote products, and handle transactions. Additionally, they evaluate the cleanliness, organisation of the store, and compliance with health and safety protocols. After conducting multiple assessments, Centrebound delivers detailed reports on each visit, highlighting strengths and weaknesses in customer service and operational processes. The retail chain uses these insights to implement targeted training for staff, adjust store layouts for better customer navigation, and improve the enforcement of company policies. As a result, the chain sees improved customer satisfaction scores, higher sales conversions, and consistent service standards across all locations.
Use case
Improving Customer Service and Sales in a Retail Chain
Retail, Hospitality, Automotive, Entertainment, Healthcare, Leisure & Fitness, Financial Services
A national retail chain has been experiencing inconsistent customer service across its stores, leading to varied customer satisfaction levels and missed sales opportunities. Management wants to ensure that staff in all locations are following company standards, engaging customers effectively, and maximising sales potential. To achieve this, they engage Centrebound’s Store & Venue Mystery Shopping service. Centrebound deploys trained mystery shoppers to visit various stores, acting as typical customers. The shoppers assess how well employees greet and engage customers, promote products, and handle transactions. Additionally, they evaluate the cleanliness, organisation of the store, and compliance with health and safety protocols. After conducting multiple assessments, Centrebound delivers detailed reports on each visit, highlighting strengths and weaknesses in customer service and operational processes. The retail chain uses these insights to implement targeted training for staff, adjust store layouts for better customer navigation, and improve the enforcement of company policies. As a result, the chain sees improved customer satisfaction scores, higher sales conversions, and consistent service standards across all locations.
When exploring the Secret Shopping industry in Israel, several key considerations emerge. Understanding the local regulations is crucial, as they dictate how secret shopping services operate, including consumer privacy and data protection laws. The competitive landscape in Israel features a variety of domestic and international companies, which can influence pricing and service quality. Challenges include maintaining the integrity of the secret shopping process, as companies must ensure that shoppers remain discreet while providing accurate feedback. Opportunities exist in niche markets, such as e-commerce and hospitality, which have seen significant growth in recent years. The integration of technology, including mobile apps and online platforms, enhances the effectiveness of secret shopping services, allowing for real-time data collection and analysis. Moreover, environmental concerns are increasingly relevant, as companies are expected to implement sustainable practices in their operations. The global market relevance of secret shopping is evident, as businesses worldwide seek insights to improve customer experience and service delivery. As the industry evolves, focusing on local consumer behavior and preferences becomes essential for success in Israel's diverse market. Understanding these factors will provide a solid foundation for anyone considering entering the Secret Shopping industry in Israel.
Some interesting numbers and facts about your company results for Secret Shopping
| Country with most fitting companies | Israel |
| Amount of fitting manufacturers | 41 |
| Amount of suitable service providers | 15 |
| Average amount of employees | 1-10 |
| Oldest suiting company | 2005 |
| Youngest suiting company | 2020 |
Some interesting questions that has been asked about the results you have just received for Secret Shopping
What are related technologies to Secret Shopping?
Based on our calculations related technologies to Secret Shopping are Big Data, E-Health, Retail Tech, Artificial Intelligence & Machine Learning, E-Commerce
Which industries are mostly working on Secret Shopping?
The most represented industries which are working in Secret Shopping are IT, Software and Services, Marketing Services, Other, Retail, Defense
How does ensun find these Secret Shopping Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.