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7P THINK TANK GROUP
Turkey
C
11-50 Employees
2002
Key takeaway
The company offers comprehensive marketing research services, including mystery shopping, which can provide valuable insights for developing effective strategies. With a strong local presence in Istanbul and a commitment to high-quality deliverables, they ensure that clients receive relevant and actionable results.
Reference
Service
Services | 7P Think Tank Group
Mindsite
Kâğıthane, Turkey
C
11-50 Employees
2019
Key takeaway
Mindsite offers e-commerce data analytics solutions that provide brands with actionable insights to enhance their online presence and sales performance. Their services include assessing product availability, optimizing product listings, and analyzing ratings and reviews, which can be crucial for effective secret shopping strategies.
Reference
Product
Solutions | Mindsite
Mindsite’s e-commerce data analytics solutions empower you to optimize sales performance, understand customer behavior, and streamline business processes. Leverage our robust metrics, intuitive reports, and visualizations to unlock the full potential of your e-commerce business.
Shopline Shopfitting
Turkey
C
51-100 Employees
-
Key takeaway
Shopline Shopfitting, with nearly 30 years of experience in the retail industry, offers efficient solutions for shop fitting that could enhance the secret shopping experience. Their easy-to-assemble systems and prompt delivery ensure that retailers can quickly and effectively set up their shops, potentially improving customer engagement and satisfaction.
Reference
Core business
Corporate - Shopline Shopfitting
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Twentify
Beşiktaş, Turkey
C
11-50 Employees
2014
Key takeaway
Twentify is revolutionizing market research by utilizing a mobile app to transform everyday consumers into secret shoppers and product testers, enabling brands to gain real-time insights into consumer behaviors and preferences. This innovative approach allows for experience-oriented shopping decisions, reflecting the evolving trends in today's digital landscape.
Reference
Product
Twentify Solutions | Consumer and Market Research Methods
Twentify's consumer and market research methods. Idea testing, ad testing, market research, consumer research, brand health, and user experience.
Optimize Technologies
Turkey
C
11-50 Employees
2021
Key takeaway
The company specializes in digital marketing and product management for e-commerce clients, utilizing a "test and learn" approach to optimize their offerings. This expertise could be valuable for enhancing the effectiveness of secret shopping initiatives.
Reference
Core business
Optimize Technologies | Consulting Services for E-Commerce and Retail Businesses
Collective Spark
Turkey
C
1-10 Employees
2013
Key takeaway
The company has invested in various sectors, including marketplaces and service platforms. Notably, it operates a leading online cleaning services marketplace that connects cleaners with consumers in multiple countries, which may be relevant to secret shopping experiences.
Reference
Product
Prisync – Collective Spark
Size&Me
Şişli, Turkey
C
1-10 Employees
2021
Key takeaway
At size&me, advanced Machine Learning and Artificial Intelligence technologies provide personalized size and fit guidance, helping shoppers confidently find the right size and reducing return rates.
Reference
Core business
Size&Me
Limunis Information Technologies
Turkey
C
11-50 Employees
2017
Key takeaway
Limunis is a consultancy and marketing services firm that specializes in e-commerce account management and optimization. They offer comprehensive services for setting up and managing online stores, including Amazon and ETSY, where they track listings and optimize ads to maximize revenue.
Reference
Core business
Limunis – E-Commerce Account Management and Optimization, Photography Services for E-Commerce Platforms, Shopify Online Store Development and Management
Perzonalization
Turkey
C
1-10 Employees
2015
Key takeaway
The company specializes in AI-powered eCommerce personalization, enhancing mobile apps to boost mCommerce conversion rates. Their approach includes real-time tracking and analysis of visitor behaviors, providing personalized product recommendations that cater to different shopping contexts, whether for casual browsing or serious buying.
Reference
Core business
AI Powered Personalization That Sells - Perzonalization
The AI powered personalization engine. eCommerce product recommendations for Shopify, OpenCart, Magento, WooCommerce and Prestashop.
Usersdot
Turkey
C
11-50 Employees
2020
Key takeaway
The company utilizes advanced analytics and sentiment analysis to enhance the consumer experience and optimize their brands' performance. By monitoring products across various retail platforms, they significantly improve digital shelf share and revenue through real-time insights and alerts.
Reference
Core business
AI-Powered, Real Time E-Commerce Data Analytics | Usersdot
Technologies which have been searched by others and may be interesting for you:
A selection of suitable products and services provided by verified companies according to your search.
Service
Store & Venue Mystery Shopping
Go to product
A selection of suitable use cases for products or services provided by verified companies according to your search.
Use case
Improving Customer Service and Sales in a Retail Chain
Retail, Hospitality, Automotive, Entertainment, Healthcare, Leisure & Fitness, Financial Services
A national retail chain has been experiencing inconsistent customer service across its stores, leading to varied customer satisfaction levels and missed sales opportunities. Management wants to ensure that staff in all locations are following company standards, engaging customers effectively, and maximising sales potential. To achieve this, they engage Centrebound’s Store & Venue Mystery Shopping service. Centrebound deploys trained mystery shoppers to visit various stores, acting as typical customers. The shoppers assess how well employees greet and engage customers, promote products, and handle transactions. Additionally, they evaluate the cleanliness, organisation of the store, and compliance with health and safety protocols. After conducting multiple assessments, Centrebound delivers detailed reports on each visit, highlighting strengths and weaknesses in customer service and operational processes. The retail chain uses these insights to implement targeted training for staff, adjust store layouts for better customer navigation, and improve the enforcement of company policies. As a result, the chain sees improved customer satisfaction scores, higher sales conversions, and consistent service standards across all locations.
Use case
Improving Customer Service and Sales in a Retail Chain
Retail, Hospitality, Automotive, Entertainment, Healthcare, Leisure & Fitness, Financial Services
A national retail chain has been experiencing inconsistent customer service across its stores, leading to varied customer satisfaction levels and missed sales opportunities. Management wants to ensure that staff in all locations are following company standards, engaging customers effectively, and maximising sales potential. To achieve this, they engage Centrebound’s Store & Venue Mystery Shopping service. Centrebound deploys trained mystery shoppers to visit various stores, acting as typical customers. The shoppers assess how well employees greet and engage customers, promote products, and handle transactions. Additionally, they evaluate the cleanliness, organisation of the store, and compliance with health and safety protocols. After conducting multiple assessments, Centrebound delivers detailed reports on each visit, highlighting strengths and weaknesses in customer service and operational processes. The retail chain uses these insights to implement targeted training for staff, adjust store layouts for better customer navigation, and improve the enforcement of company policies. As a result, the chain sees improved customer satisfaction scores, higher sales conversions, and consistent service standards across all locations.
When exploring the secret shopping industry in Turkey, several key considerations come into play. Understanding local regulations is crucial, as the Turkish market may have specific laws governing mystery shopping practices, including privacy concerns and consumer rights. Potential challenges include cultural nuances that can affect customer interactions and the variability of service standards across different regions. Opportunities in Turkey’s growing retail sector present an enticing landscape, particularly in urban areas where international brands are increasingly present. The competitive landscape features a mix of local and international companies, which necessitates thorough research on service offerings and reputation. Additionally, the global market relevance of secret shopping continues to grow, driven by the increasing emphasis on customer experience across various industries. Environmental concerns are also becoming more prominent, as companies may seek mystery shoppers who can assess sustainability practices in retail settings. By focusing on these factors, individuals can make informed decisions when engaging with companies in the secret shopping industry in Turkey.
Some interesting numbers and facts about your company results for Secret Shopping
| Country with most fitting companies | Turkey |
| Amount of fitting manufacturers | 25 |
| Amount of suitable service providers | 19 |
| Average amount of employees | 11-50 |
| Oldest suiting company | 2002 |
| Youngest suiting company | 2021 |
Some interesting questions that has been asked about the results you have just received for Secret Shopping
What are related technologies to Secret Shopping?
Based on our calculations related technologies to Secret Shopping are Big Data, E-Health, Retail Tech, Artificial Intelligence & Machine Learning, E-Commerce
Who are Start-Ups in the field of Secret Shopping?
Start-Ups who are working in Secret Shopping are Optimize Technologies, Size&Me
Which industries are mostly working on Secret Shopping?
The most represented industries which are working in Secret Shopping are IT, Software and Services, Marketing Services, Architecture and Planning, Finance and Insurance, Import and Export
How does ensun find these Secret Shopping Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.