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センディコ株式会社 | Sendico Co. Ltd.
Tonami, Japan
A
1-10 Employees
2007
Key takeaway
Sendico is a leading auction platform in Japan that provides millions of listings for various products, highlighting its role as a trusted shopping proxy service. With a focus on convenience and reliability, Sendico streamlines the process of buying Japanese products online.
Reference
Core business
Japan Shopping Proxy Service - Buy from Japan - Sendico
Shampan Trading Ltd.
Tokyo, Japan
A
1-10 Employees
-
Key takeaway
Shampan IT Solution emphasizes its commitment to delivering high-quality, scalable, and user-friendly software solutions, making it a strong candidate for businesses seeking innovative IT consulting and development. Their focus on customer service, competitive pricing, and exclusive features positions them as a trusted partner for long-term success.
Reference
Service
Shampan IT
JapanConsuming
Tokyo, Japan
A
1-10 Employees
1999
Key takeaway
JapanConsuming specializes in providing in-depth intelligence on Japanese retail and consumer markets, making it a valuable resource for understanding market trends and dynamics. With a team experienced in the sector and a commitment to delivering concise and relevant insights, the company equips brands, retailers, and investors with the information they need to navigate the Japanese market effectively.
Reference
Service
Services - Intelligence on Japanese Retail & Consumer Markets
Intelligence on Japanese retail and consumer markets for brands, retailers and investors.
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Sugata Research
Tokyo, Japan
A
11-50 Employees
2007
Key takeaway
Sugata Research specializes in customized marketing research services that engage consumers across various stages of life and product categories. Their immersive research methodology, conducted in natural environments, uncovers deeper insights into consumer behavior, which could be valuable for understanding customer experiences through secret shopping.
Reference
Service
Consumer Research | Japan Market Research Agency | SUGATA RESEARCH
i-order
Yokohama, Japan
A
11-50 Employees
2002
Key takeaway
The company, i-order, specializes in supporting international brands in entering and thriving in the Japanese e-commerce market. Their services include comprehensive assistance with online shop operations, marketing strategies, and event management, making them a key partner for brands looking to enhance their presence in Japan.
Reference
Core business
株式会社アイ・オーダー[ i-order ]海外ブランドを日本ECへ誘致＆ネットショップをトータルサポート - Home
海外ブランドを日本のEC市場に誘致し、ネットショップ運営をトータルにサポート。ブランドの発掘から輸入・販売・物流等のサポート、カスタマーサービス、ホームページ制作等、ECサイト運営全般を支援。さらに集客を目的としたSNS活用、インフルエンサーイベント、ポップアップストア運営等。-正社員・パート募集/求人情報/採用情報-
Ochanoko-net
Kyōtango, Japan
A
- Employees
2005
Key takeaway
Ochanoko provides a comprehensive e-commerce solution that includes various features such as coupons, gifting, and customization, enhancing the online shopping experience. With over 10,000 stores utilizing its platform, Ochanoko is well-equipped to support diverse online retail needs.
Reference
Core business
Ochanoko - E-commerce Online Shopping Cart Solutions - Ecommerce Web Site Hosting
Ochanoko - E-commerce Online Shopping Cart Solutions - Ecommerce Web Site Hosting
Engagement Lab
Tokyo, Japan
A
51-100 Employees
-
Key takeaway
Engagement Lab offers a robust platform for consumer engagement through market research projects, allowing participants to earn rewards. This can enhance member engagement and create opportunities for business revenue growth.
Reference
Service
service
service-service-1
Shourai
Tokyo, Japan
A
11-50 Employees
2019
Key takeaway
Shourai Ltd. emphasizes its confidence in service and performance, highlighting its extensive experience in mobile app development and commitment to delivering exceptional user experiences. The company also focuses on helping businesses grow online through innovative digital marketing and web development strategies.
Reference
Core business
Helping Companies Grow Online - Shourai Ltd.
Shourai Ltd. is an IT Consultancy Agency built by entrepreneurs for Digital Agencies and entrepreneurs. Web & Mobile Development, Online Marketing & SEO
Glory Global Solutions
Himeji, Japan
A
- Employees
1944
Key takeaway
Glory offers secure and efficient payment systems, along with accurate identity verification solutions, which can enhance customer interactions and build confidence in transactions. Their innovative technologies and commitment to customer success support businesses in delivering a better experience, particularly in retail environments.
Reference
Product
Retail self-service kiosks
SOPHOLA
Japan
A
1-10 Employees
2018
Key takeaway
The company, Adgorithmics, offers innovative marketing solutions, including a unique all-in-one Amazon marketing platform that features automated bidding informed by natural search results. This approach could enhance the effectiveness of secret shopping strategies by leveraging advanced digital marketing technologies.
Reference
Service
m19 - SOPHOLA株式会社｜SOPHOLA, Inc
SOPHOLA株式会社のコーポレートサイトです。地方の過疎化、職人の高齢化、海外への魅力発信などの日本社会の課題解決に有効なビジネスを展開。AIやその他技術による海外最先端デジタルマーケティングテクノロジーを利用したコンサルティング・アウトソーシングに加え、日本の伝統工芸品の海外販路拡大を支援しています。
Technologies which have been searched by others and may be interesting for you:
A selection of suitable products and services provided by verified companies according to your search.
Service
Store & Venue Mystery Shopping
Go to product
A selection of suitable use cases for products or services provided by verified companies according to your search.
Use case
Improving Customer Service and Sales in a Retail Chain
Retail, Hospitality, Automotive, Entertainment, Healthcare, Leisure & Fitness, Financial Services
A national retail chain has been experiencing inconsistent customer service across its stores, leading to varied customer satisfaction levels and missed sales opportunities. Management wants to ensure that staff in all locations are following company standards, engaging customers effectively, and maximising sales potential. To achieve this, they engage Centrebound’s Store & Venue Mystery Shopping service. Centrebound deploys trained mystery shoppers to visit various stores, acting as typical customers. The shoppers assess how well employees greet and engage customers, promote products, and handle transactions. Additionally, they evaluate the cleanliness, organisation of the store, and compliance with health and safety protocols. After conducting multiple assessments, Centrebound delivers detailed reports on each visit, highlighting strengths and weaknesses in customer service and operational processes. The retail chain uses these insights to implement targeted training for staff, adjust store layouts for better customer navigation, and improve the enforcement of company policies. As a result, the chain sees improved customer satisfaction scores, higher sales conversions, and consistent service standards across all locations.
Use case
Improving Customer Service and Sales in a Retail Chain
Retail, Hospitality, Automotive, Entertainment, Healthcare, Leisure & Fitness, Financial Services
A national retail chain has been experiencing inconsistent customer service across its stores, leading to varied customer satisfaction levels and missed sales opportunities. Management wants to ensure that staff in all locations are following company standards, engaging customers effectively, and maximising sales potential. To achieve this, they engage Centrebound’s Store & Venue Mystery Shopping service. Centrebound deploys trained mystery shoppers to visit various stores, acting as typical customers. The shoppers assess how well employees greet and engage customers, promote products, and handle transactions. Additionally, they evaluate the cleanliness, organisation of the store, and compliance with health and safety protocols. After conducting multiple assessments, Centrebound delivers detailed reports on each visit, highlighting strengths and weaknesses in customer service and operational processes. The retail chain uses these insights to implement targeted training for staff, adjust store layouts for better customer navigation, and improve the enforcement of company policies. As a result, the chain sees improved customer satisfaction scores, higher sales conversions, and consistent service standards across all locations.
When exploring the secret shopping industry in Japan, several key considerations come into play. Understanding the cultural nuances is essential, as customer service expectations are high and vary significantly across regions. Regulations in Japan mandate that secret shoppers adhere to ethical standards, ensuring that their activities do not disrupt business operations or mislead customers. This industry faces challenges such as competition from established firms and the need for consistent quality in shopper evaluations. Opportunities abound, particularly as companies increasingly recognize the value of customer feedback and experience in shaping their services. Environmental concerns are also relevant, as businesses are increasingly adopting sustainable practices, which can influence the criteria for evaluations. The competitive landscape includes both local and international players, and the global market relevance of secret shopping continues to grow as businesses worldwide seek insights into customer behavior. Additionally, technological advancements in data collection and analysis are reshaping how secret shopping is conducted, making it more efficient and impactful. Understanding these factors can greatly benefit anyone looking to enter or expand within this industry in Japan.
Some interesting numbers and facts about your company results for Secret Shopping
| Country with most fitting companies | Japan |
| Amount of fitting manufacturers | 5 |
| Amount of suitable service providers | 9 |
| Average amount of employees | 11-50 |
| Oldest suiting company | 1944 |
| Youngest suiting company | 2019 |
Some interesting questions that has been asked about the results you have just received for Secret Shopping
What are related technologies to Secret Shopping?
Based on our calculations related technologies to Secret Shopping are Big Data, E-Health, Retail Tech, Artificial Intelligence & Machine Learning, E-Commerce
Which industries are mostly working on Secret Shopping?
The most represented industries which are working in Secret Shopping are IT, Software and Services, Other, Marketing Services, Research, Human Resources
How does ensun find these Secret Shopping Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.