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The B2B platform for the best purchasing descision. Identify and compare relevant B2B manufacturers, suppliers and retailers
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StopNot Services Pvt. Ltd.
New Delhi, India
D
1-10 Employees
2018
Key takeaway
StopNot is a Full-Service Market Research company that specializes in Mystery Shopping and Audits, using advanced technologies to measure Customer Experience and Retail Operations Compliance. They have a strong commitment to enhancing service quality through effective data collection and analysis, making them a valuable partner for organizations seeking actionable insights to drive business growth.
Reference
Core business
StopNot Services – Your most trusted knowledge & research partner
ShopperTainment LLP
India
D
11-50 Employees
2012
Key takeaway
Shoppertainment LLP focuses on redefining customer-brand interactions through innovative technological experiences, which could enhance the effectiveness of secret shopping initiatives. Their commitment to integrating cutting-edge technology into marketing strategies aligns with the evolving landscape of customer engagement.
Reference
Core business
Shoppertainment LLP
JobShop
Bengaluru, India
D
51-100 Employees
2013
Key takeaway
JobShop is a leading BPO recruitment company in India, specializing in staffing solutions and job placements across various sectors. Their expertise in human resource management ensures clients have access to highly qualified candidates, which could be relevant for secret shopping roles that require discretion and professionalism.
Reference
Core business
JobShop - BPO Job Search
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Sample Junction
New Delhi, India
D
11-50 Employees
2015
Key takeaway
Sample Junction is a leading online survey company that specializes in helping clients gather honest opinions and data on customers through various research techniques. Their services, which include research design and survey programming, support businesses in making informed decisions and enhancing their products and services.
Reference
Core business
Online Sample Provider & Survey Company - Sample Junction
SMM eShop
New Delhi, India
D
1-10 Employees
2017
Key takeaway
SMMeShop™ by SmartXaaS LLP emphasizes its commitment to providing fast and accessible social media marketing services, which could be relevant for secret shopping insights related to digital engagement strategies. Their focus on testing services and offering special deals suggests a dynamic approach to enhancing user experience and satisfaction.
Reference
Service
Buy Social Media Marketing Services - SMMeShop™
Boost your Social Pages with High Quality Engagements. Buy Instagram Engagements, Promote your Social Pages Cheap & Fast. Price Starts at less than $0.001 per Engagement.
Shopgetmore
New Delhi, India
D
1-10 Employees
2015
Key takeaway
The company, ShopGetMore, emphasizes enhancing the e-commerce experience, which aligns with the concept of 'secret shopping' by focusing on understanding customer interactions and satisfaction.
Reference
Product
ShopGetMore
Making sence of e-commerce experience.
Theshopperz.com
Chennai, India
D
1-10 Employees
2014
Key takeaway
TheShopperz.com offers a wide range of online shopping deals and exclusive coupons across various categories, making it easy for users to find discounts on products like electronics, clothing, and beauty items. Their platform not only facilitates easy purchasing but also allows users to compare prices and select the best offers, enhancing the overall shopping experience.
Reference
Core business
TheShopperz: Coupons ⚡ Promo Code, Deals & Offers - 2022
TheShopperz.com is the Best Coupon! Deals & Offers for shopping Websites in India. Get Every Hour Up-to 75% OFF on easy buying of Electronics, Mobiles, Books, Footwear, Beauty and Personal Care, Clothing & More at Low Prices with Coupon Code {2022}.
Web Outlets
Kolkata, India
D
1-10 Employees
2017
Key takeaway
Map Services Corp offers diverse solutions for businesses of all sizes, highlighting their expertise in addressing MAP (Minimum Advertised Price) violations. Their service includes providing manufacturers with detailed reports on violators, helping to maintain fair pricing and support.
Reference
Service
Mobile Apps – Web Outlets
Mstshop - hyperlocal ecommerce delivery platform service India
Coimbatore, India
D
11-50 Employees
2013
Key takeaway
The company, Mind Spark Technologies, offers MstShop.in, an eCommerce platform designed to support local small and medium retailers, which could be relevant for secret shopping activities. Their M Association platform also facilitates event registration and fee payments, streamlining management tasks for members.
Reference
Product
M Association - MST Shop
M Association platform is primarily designed to automate some of the standards management tasks. It allows your members to register for events, quickly and securely pay the fees online, manage subscriptions and update contact information.
Xplorazzi
Bengaluru, India
D
1-10 Employees
2015
Key takeaway
Xplorazzi provides a mobile application that delivers real-time shelf health reports, offering insights such as Share-Of-Shelf and Out-Of-Stock status, which are crucial for effective retail management. Their advanced image analytics and vision AI technologies enhance in-store item recognition and shelf management.
Reference
Core business
Xplorazzi
Technologies which have been searched by others and may be interesting for you:
A selection of suitable products and services provided by verified companies according to your search.
Service
Store & Venue Mystery Shopping
Go to product
A selection of suitable use cases for products or services provided by verified companies according to your search.
Use case
Improving Customer Service and Sales in a Retail Chain
Retail, Hospitality, Automotive, Entertainment, Healthcare, Leisure & Fitness, Financial Services
A national retail chain has been experiencing inconsistent customer service across its stores, leading to varied customer satisfaction levels and missed sales opportunities. Management wants to ensure that staff in all locations are following company standards, engaging customers effectively, and maximising sales potential. To achieve this, they engage Centrebound’s Store & Venue Mystery Shopping service. Centrebound deploys trained mystery shoppers to visit various stores, acting as typical customers. The shoppers assess how well employees greet and engage customers, promote products, and handle transactions. Additionally, they evaluate the cleanliness, organisation of the store, and compliance with health and safety protocols. After conducting multiple assessments, Centrebound delivers detailed reports on each visit, highlighting strengths and weaknesses in customer service and operational processes. The retail chain uses these insights to implement targeted training for staff, adjust store layouts for better customer navigation, and improve the enforcement of company policies. As a result, the chain sees improved customer satisfaction scores, higher sales conversions, and consistent service standards across all locations.
Use case
Improving Customer Service and Sales in a Retail Chain
Retail, Hospitality, Automotive, Entertainment, Healthcare, Leisure & Fitness, Financial Services
A national retail chain has been experiencing inconsistent customer service across its stores, leading to varied customer satisfaction levels and missed sales opportunities. Management wants to ensure that staff in all locations are following company standards, engaging customers effectively, and maximising sales potential. To achieve this, they engage Centrebound’s Store & Venue Mystery Shopping service. Centrebound deploys trained mystery shoppers to visit various stores, acting as typical customers. The shoppers assess how well employees greet and engage customers, promote products, and handle transactions. Additionally, they evaluate the cleanliness, organisation of the store, and compliance with health and safety protocols. After conducting multiple assessments, Centrebound delivers detailed reports on each visit, highlighting strengths and weaknesses in customer service and operational processes. The retail chain uses these insights to implement targeted training for staff, adjust store layouts for better customer navigation, and improve the enforcement of company policies. As a result, the chain sees improved customer satisfaction scores, higher sales conversions, and consistent service standards across all locations.
When exploring the secret shopping industry in India, several key considerations come into play. The regulatory landscape is essential, as businesses must comply with local laws regarding consumer protection and data privacy. Understanding these regulations is crucial for maintaining ethical practices and protecting consumer rights. The competitive landscape in India is rapidly evolving, with numerous agencies offering secret shopping services, which increases the need for differentiation through quality, pricing, and service delivery. Challenges in this industry include ensuring the reliability of secret shoppers and the potential for fraud, which can undermine the credibility of the service. Additionally, the demand for real-time feedback and analytics is growing, creating opportunities for companies that harness technology effectively. Environmental concerns are also becoming more significant, as companies are urged to adopt sustainable practices in their operations. Furthermore, the global market relevance of secret shopping is expanding, as international brands enter the Indian market and seek to understand consumer behavior. This global perspective can offer valuable insights into best practices and innovative approaches. Overall, potential entrants into the secret shopping industry in India should focus on building strong relationships with clients, leveraging technology for operational efficiency, and remaining adaptable to the changing market dynamics.
Some interesting numbers and facts about your company results for Secret Shopping
| Country with most fitting companies | India |
| Amount of fitting manufacturers | 457 |
| Amount of suitable service providers | 590 |
| Average amount of employees | 1-10 |
| Oldest suiting company | 2012 |
| Youngest suiting company | 2018 |
Some interesting questions that has been asked about the results you have just received for Secret Shopping
What are related technologies to Secret Shopping?
Based on our calculations related technologies to Secret Shopping are Big Data, E-Health, Retail Tech, Artificial Intelligence & Machine Learning, E-Commerce
Which industries are mostly working on Secret Shopping?
The most represented industries which are working in Secret Shopping are IT, Software and Services, Marketing Services, Research, Human Resources, Other
How does ensun find these Secret Shopping Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.