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Customer Feedback Systems Australasia
Sydney, Australia
11-50 Employees
2004
Key takeaway
CFS Australasia is dedicated to enhancing communication and feedback with your customers and stakeholders through a variety of products and solutions. Their focus on understanding and improving interactions can be particularly beneficial for call centers looking to optimize customer engagement and feedback processes.
Highlighted product
Product
Telus-CallforAssistance-Icon - CFS Australasia
Components Plus
Melbourne, Australia
11-50 Employees
1988
Key takeaway
Components Plus is a Managed Service Provider that offers customized IT solutions, ensuring high-quality support for both hardware and software issues. Their commitment to excellence allows businesses to focus on their core operations while relying on Components Plus for their IT needs.
Highlighted product
Core business
Managed Service Provider | Cplus
CPlus is a Managed Service Provider who provides customized solutions that fit your unique IT needs
Convergecom
Sydney, Australia
1-10 Employees
2008
Key takeaway
Convergecom specializes in providing phone system solutions for small and medium businesses, focusing on installation, maintenance, and support. Their reputation as an industry leader highlights their commitment to simplifying complex communications challenges.
Highlighted product
Core business
Phone System Service Sydney & Central Coast- Convergecom
Convergecom a Phone System Service Sydney & Central Coast assisting in installation, maintenance & support of phone systems for businesses.
iPacific Telecommunications & Data
Sydney, Australia
1-10 Employees
2004
Key takeaway
The company offers bespoke telecommunication services, including voice solutions, that ensure reliable and robust connectivity for businesses. Their focus on flexible services and strong client relationships positions them as a valuable partner for effective communication systems.
Highlighted product
Service
Voice Services - iPacific - Business phone solutions, data and IT provider Sydney
Offshore Connect
Perth, Australia
1-10 Employees
2017
Key takeaway
Offshore Connect specializes in providing outsourcing solutions that can include call center services. Their adaptable approach allows them to manage projects of any size, helping Australian businesses enhance profitability through effective business process outsourcing.
Highlighted product
Core business
Offshore Connect - BPO Connector Providing Offshore Solutions
Offshore Connect is a BPO connector dedicated in providing offshore solutions and opportunities to help transform your business profitability.
CARETECH SYSTEMS PTY. LTD.
Moreton Bay Regional, Australia
1-10 Employees
1999
Key takeaway
CareTech SE specializes in healthcare solutions that enhance real-time communication, significantly improving patient experience and quality of care. Their commitment to actionable insights and staff growth ensures effective support throughout the patient journey.
Highlighted product
Service
Consultancy & Accreditation - CareTech
red ICT Wholesale Networks
Australia
11-50 Employees
2016
Key takeaway
The company specializes in Cloud PBX phone systems, offering a reliable and flexible telecommunications solution that can be tailored to meet the unique needs of businesses. Their experienced Solutions Consultants are dedicated to providing cost-effective options and excellent customer care, ensuring businesses have access to advanced voice and data products.
Highlighted product
Core business
Red ICT | Cloud Solutions | Phone Systems | Internet | Print | eLearning
Wholesale network solutions tailor-made to suit your business. Call us at 1300 730 902 today! Cloud PBX Phone Systems, Internet Solutions, Cloud Solutions and eLearning Portals.
MBIT Technologies PTY
Newcastle-Maitland, Australia
- Employees
-
Key takeaway
MBIT is a telecommunications provider with over 10 years of experience in VoIP solutions, specifically offering advanced VoIP for call centers. As an authorized Loway reseller, MBIT ensures reliable and efficient communication for call centers, backed by a multi-tenanted platform and strong industry relationships.
Highlighted product
Service
Call Centre VOIP | VOIP For Call Centres | MBIT Technologies
MBIT are an authorised Loway reseller offering premium VoIP for call centres. Advanced software and solutions. Contact us for call centre VoIP today.
Commander
Sydney, Australia
1-10 Employees
2019
Key takeaway
Commander offers various phone systems, including VoIP phones, which could be beneficial for a call center. They also provide a free 4G backup with their eligible nbn® plans for business, ensuring reliable communication.
Highlighted product
Core business
M2 Commander: Phone systems | VoIP phones | IP Phone Systems
CBC Group
Wollongong City Council, Australia
51-100 Employees
2006
Key takeaway
CBC offers a 24/7 Help Desk, ensuring fast responses and rapid solutions, which is crucial for effective facility management. Their integrated service delivery model emphasizes quality and accessibility, making them a reliable partner for call center operations.
Highlighted product
Service
Help Desk | CBC Group
Not just answering the phone If you manage facilities, you know that cost-effective and timely maintenance is critical to the5
Technologies which have been searched by others and may be interesting for you:
When exploring the Call Center industry in Australia, several key considerations come into play. First, understanding the regulatory environment is crucial, as the industry is governed by various consumer protection laws and privacy regulations, including the Australian Privacy Principles. These laws ensure that customer data is handled responsibly and ethically. The competitive landscape is another important aspect, with numerous service providers ranging from small local firms to large multinational corporations. This competition can drive innovation and improve service delivery but may also lead to challenges in maintaining customer loyalty. Opportunities exist in the growing demand for omnichannel support, as businesses increasingly seek to engage customers through various platforms, including social media and live chat. However, the industry faces challenges such as high employee turnover rates and the need for ongoing training to keep pace with technological advancements, including artificial intelligence and automation. Environmental concerns, particularly in terms of energy consumption and waste management, are becoming more prominent. Companies are encouraged to adopt sustainable practices to minimize their ecological footprint. Additionally, the global market relevance of Australian call centers can be significant, as they often serve clients not just locally but also in the Asia-Pacific region, highlighting the need for cultural and linguistic competence. Overall, anyone interested in this industry should weigh these factors carefully to make informed decisions.
Some interesting numbers and facts about your company results for Call Center
| Country with most fitting companies | Australia |
| Amount of fitting manufacturers | 110 |
| Amount of suitable service providers | 137 |
| Average amount of employees | 11-50 |
| Oldest suiting company | 1988 |
| Youngest suiting company | 2019 |
Some interesting questions that has been asked about the results you have just received for Call Center
What are related technologies to Call Center?
Based on our calculations related technologies to Call Center are Education, Engineering Services, IT & Technology Services, Healthcare Services, Consulting
Which industries are mostly working on Call Center?
The most represented industries which are working in Call Center are IT, Software and Services, Telecommunications, Other, Business Services, Human Resources
How does ensun find these Call Center Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.
