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Denphone K.K.
Tokyo, Japan
A
11-50 Employees
2005
Key takeaway
Denphone is a Tokyo-based company that offers a range of IT solutions, including cloud IP-PBX systems and help desk outsourcing, which are essential for enhancing communication and operational efficiency. Their expertise in bespoke IT infrastructure allows businesses to streamline their processes and focus on core activities.
Reference
Product
Coworking Space Operator | Denphone
tele-net Corporation
Osaka, Japan
A
251-500 Employees
1994
Key takeaway
Tele-net Corporation emphasizes its commitment to supporting client growth through its call center services. They invite customers to share their challenges, highlighting a customer-centric approach.
Reference
Core business
株式会社テレネット｜tele-net Corporation
株式会社テレネットではコールセンター等を通じ、お客様のより一層のご発展のために、お客様とともに歩んでおります。まずはお気軽にお悩み、お困りごとをお聞かせください。
Mark infoServe Company Limited
Tokyo, Japan
A
51-100 Employees
2002
Key takeaway
Mark offers innovative and cost-effective solutions, including a workflow management system that could enhance call center operations. Their commitment to personalized support and custom application development suggests they can tailor solutions to meet specific call center needs.
Reference
Core business
Mark infoServe Co. Ltd.,
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EP Consulting Services
Tokyo, Japan
A
51-100 Employees
2001
Key takeaway
The company has over 20 years of experience in back office operations, which may include call center services. Their expertise in managing clients' voices highlights their capability in handling customer interactions effectively.
Reference
Service
Services - EPCS
Egenera
Tokyo, Japan
A
101-250 Employees
2000
Key takeaway
Egenera is a cloud service provider that offers a robust platform, Xterity, designed for managed service providers and IT organizations. Their mission is to simplify IT resource management while providing economical and flexible cloud solutions, making them a strong alternative to larger providers like Azure or AWS.
Reference
Core business
Cloud Service Providers, MSP Cloud Services, ISV Cloud
Egenera's Xterity Cloud platform is the best alternative to Azure or AWS cloud. Egenera provides simple to use (IaaS) low cost cloud at a global scale with controllable and predictable costs and premium customer support experience. Get in touch to learn more!
CodeComplete
Tokyo, Japan
A
11-50 Employees
2015
Key takeaway
CodeComplete specializes in providing remote development and consulting services, emphasizing their commitment to high-quality software solutions and strong client support. Their experience in digital transformation and partnership with clients highlights their capability to deliver effective software services and solutions.
Reference
Core business
About Us - CodeComplete
CodeComplete focus on providing Offshore Development Consulting and Software Services & Solutions to clients.
Casewise Consulting
Tokyo, Japan
A
51-100 Employees
-
Key takeaway
The company offers support through a combination of consulting and technology services, which may be relevant for enhancing call center operations.
Reference
Core business
3-2 | CWC｜ケースワイズコンサルティング株式会社
Technologies which have been searched by others and may be interesting for you:
When exploring the call center industry in Japan, several key considerations come into play. Firstly, language proficiency is crucial; fluency in Japanese is often a requirement due to the local customer base. Additionally, understanding cultural nuances can enhance communication and customer service effectiveness. Regulatory compliance is another important factor, as the industry must adhere to strict data protection laws, including the Act on the Protection of Personal Information (APPI), which governs how customer data is handled. The competitive landscape in Japan is marked by both domestic and international players, necessitating a strong value proposition to stand out. There are opportunities for growth, particularly with the increasing demand for multilingual support as businesses expand globally. However, challenges such as high employee turnover and the need for constant technological upgrades can impact operational stability. Environmental concerns are also becoming increasingly relevant as companies strive for sustainability, prompting a shift towards eco-friendly practices in operations. Finally, the global market relevance of Japan's call center industry cannot be overlooked, as it serves as a significant hub for various sectors, including technology and finance, highlighting the importance of staying updated on international trends and innovations.
Some interesting numbers and facts about your company results for Call Center
| Country with most fitting companies | Japan |
| Amount of fitting manufacturers | 2 |
| Amount of suitable service providers | 5 |
| Average amount of employees | 51-100 |
| Oldest suiting company | 1994 |
| Youngest suiting company | 2015 |
Some interesting questions that has been asked about the results you have just received for Call Center
What are related technologies to Call Center?
Based on our calculations related technologies to Call Center are Education, Engineering Services, IT & Technology Services, Healthcare Services, Consulting
Which industries are mostly working on Call Center?
The most represented industries which are working in Call Center are IT, Software and Services, Marketing Services
How does ensun find these Call Center Companies?
ensun uses an advanced search and ranking system capable of sifting through millions of companies and hundreds of millions of products and services to identify suitable matches. This is achieved by leveraging cutting-edge technologies, including Artificial Intelligence.