Top Call Center Companies in Turkey

Virtual Team is a Business Process Outsourcing (BPO) company that specializes in providing call center services, helping small to medium businesses reduce costs and enhance customer service quality. They manage the entire process of outsourcing call center operations, including recruitment and training, ensuring that businesses can focus on their core activities while benefiting from 24/7 support and multilingual solutions.

Tegsoft specializes in developing IP PBX and Contact Center products, positioning itself as a leader in web-based call center software with a 60% local market share. Their innovative technologies and comprehensive communication platform enhance the contact center experience, making it a prominent player in the industry.

SKYEND is a leading call center that offers comprehensive customer management and multilingual consulting. They prioritize equal opportunity and provide their employees with guaranteed long-term job prospects and practical training to enhance their careers.

The company offers professional call center systems that effectively manage inbound and outbound calls, providing high-level and reliable service to customers. Their solutions include IP and PBX telephone systems, as well as specialized software for call center personnel, addressing all central needs from call recording to configuration.

The company, VIDYA LTD, offers professional call center services with a team fluent in European languages, ensuring effective communication for international customers. Their mission is to enhance clients' core business success by managing background operations efficiently and providing analytical solutions to mitigate risks.

SYS offers cutting-edge call center infrastructure solutions that enhance your company's efficiency. With over 5,000 completed system installations, SYS provides exceptional support to businesses of all sizes across various sectors.

PractiCall Solutions offers flexible, innovative, and value-added solutions tailored to call center needs, ensuring enhanced customer satisfaction through diverse communication channels. With 20 years of experience and strong technology, they provide creative call center services, including customer support and order lines.

The company's call center offers innovative and transparent services, focusing on creating loyal customers and supporting sales and marketing efforts. With a robust infrastructure and experienced staff available 24/7, they ensure prompt responses to customer inquiries and provide regular, reliable reports to enhance business development.

Provider is a regional technology group operating in Turkey and Europe, offering innovative solutions in areas like IoT, big data, and cloud technologies, alongside traditional IT services. They emphasize system compatibility and provide comprehensive reports, which could be beneficial for managing call center operations effectively.

The company offers a comprehensive Customer Service Management software that equips call center agents with advanced tools such as a Unified Desktop and a 360-Degree View of the Customer, enabling quick resolution of issues. Their GOO® Administration Screen allows managers to monitor open tickets and performance in real-time, enhancing operational efficiency.