Top Call Center Companies in Poland

The company offers a comprehensive call center service that includes product promotion, handling complaints, answering inquiries, and managing incoming calls. They emphasize the importance of customer service quality and provide specialized training for their consultants, enhancing both technical and communication skills, which is crucial for effective client interactions.

The company is the most experienced provider of call and contact center services in Poland, operating 24/7 throughout the year.

CCIG Group is a leading organization in the contact center outsourcing industry, specializing in effective multichannel communication for both B2C and B2B. With over 21 years of experience, they provide high-quality call center services that enhance customer satisfaction and drive sales growth.

The company offers VoIP solutions that provide phone numbers for voice calls, SMS, and fax, making it a valuable resource for call centers and various other businesses.

Selleris offers a robust Contact Center solution through Bitrix24, designed to address specific business challenges efficiently. Their expertise in CRM and cloud-based solutions positions them as a key partner for organizations looking to enhance their customer interaction capabilities.

Datera offers comprehensive support and a ready-to-use system for call centers, featuring a no-limit tariff exclusively for users of its Call-ex Cloud virtual PBX. They provide VoIP systems, including phone systems and internet telephony, equipping employees with cost-effective communication tools and a rich set of features to enhance productivity and efficiency in customer service and sales.

Biznes Innovation offers a comprehensive call center solution, emphasizing its expertise in integrating cloud business solutions and VoIP telephony. Their services include an omni-channel contact center that unifies customer communications across various channels, along with management of inbound/outbound campaigns and advanced features like call recording and reporting.

Centuran Consulting offers comprehensive training and support for the ((OTRS)) Community Edition, which includes features like help desk systems and phone integration, making it a valuable partner for optimizing your call center operations. Their expertise in automating processes and integrating data ensures that your team can effectively manage and streamline customer interactions.

Centraals Partners offers a marketplace of highly experienced consultants and digital experts, which can be beneficial for projects requiring specialized skills. Their focus on advanced marketing technologies and data solutions may enhance the effectiveness of call center operations through improved audience targeting and customer insights.

The company specializes in using artificial intelligence for customer service and sales, offering a unified platform that supports various communication channels, including phone, chat, email, and social media. With over 20 years of industry experience and operations in more than 21 countries, they provide automated solutions that enhance customer interactions.